Service Representative Manager

RESUME

ADELFA B. RUSIANA

BUILDING * UNIT ***, PERMANENT HOUSING

BALUT TONDO, MANILA

091********

*************@*****.***

OBJECTIVE: To obtain a position that can effectively utilize my skills in the best possible way for the aim of the company.

I.PERSONAL INFORMATION

Date of Birth: September 27, 1994

Place of Birth: La libertad, Zamboanga del Norte

Sex: Female

Civil Status: Single

Citizenship: Filipino

Age: 23

Weight: 48 kg

Height: 5’0”

II.EDUCATIONAL BACKGROUND

Tertiary Level Year:

Andres Bonifacio College 2011-2015

College Park, Dipolog City

Secondary Level

Aseniero National High School 2007-2011

Aseniero, Dapitan City

Award: First honorable mention

Elementary level

El Paraiso Elementary School 2001-2007

La libertad Zamboanga del Norte

Award: Fourth honors

III.WORK EXPERIENCE

-On-the-Job trainee- Mindanao Observer (News Writer) – (2014)

-On-the-Job trainee- DXAA 92.5 FM (Reporter) (ABC-ABC Public Affairs program) – (2015)

-On-the-Job trainee- DXAA 92.5 FM (Reporter) (Sumada Hapunong Edisyon program) – (2015)

-Enumerator (DSWD) – (May 26 – July 27, 2015)

-Costumer Service Representative (Convergys BPO) – (October 13 – December 30, 2015)

-Associate (Wipro BPO)/Reservations Staff (Singapore Airlines) – (February 11, 2016 – March 30, 2018)

IV. ORGANIZATION AND COMMUNITY DEVELOPMENT

Treasurer of the AB Mass Communication, Society of College of Arts and Sciences – ( 2013-2014)

V. SEMINAR AND TRAINING ATTENDED

-Reserved Officer Training Corps- (2011-2012)

-Reputational and Crisis Managaement Seminar- (January 15, 2014)

-Family Planning Symposium

-Employment Coaching Seminar- February 26-27, 2015

-Orientation on NHTSPR Enumerators (April 26 to May 1, 2015)

-Mobile Assessment Seminar (June 26, 2015)

VI. CHARACTER REFERENCES

Snedon Chawis

Manager (SWP Singapore Airlines)

Cebu City

Janice Marie Faelnar

Team leader

Cebu City

Dara Azalea Abayan

Group leader

Cebu City

I hereby certify that the above information is true and correct to the best of my knowledge and integrity.

ADELFA B. RUSIANA

APPLICANT

Contact this candidate