Customer Service Quality

Vipul Mahangade

Personal Profile

Nationality : Indian

Date of birth : 28/6/1996

Age : 22 yrs

Height : 168cm

Weight : 64kg

Mo. No. : 775-***-**** / 911-***-****

Email id : **************@*****.***

Address : Devul ali Pasarani, Tal – Wai, Dist – Satara,

Maharashtra 412803

Objective :

To become a medium of happiness for all the creatures whenever and wherever possible with best of my abilities.

Experience :

Jan 2017 to May 2017 Keys Hotel Mahabaleshwar.

Developed relationships with the guest to ensures respect business and increases guest satisfaction.

Responsible for restocking, opening and closing duties.

Improved my communication and customer service skill.

Originally hired for a serving position and also trained and worked as a host.

Education :

Bachelor of Science in hospitality studies ( 2015-18 ) Savitribai Phule Pune University.

Appearing 3th yrs.

Skill :

Customer service skills.

Empathetic – It always become an important quality of my life that I am sensitive to others needs and feeling including customers and collage.

Teamwork and Communication – Managed and lead the team of colleagues in Suryotsav festival ( co –ordination of V.I.P guests ) which enhanced my leadership qualities and had improved my communication skills.

Optimist – I believe that when you are an optimist things around you also turn into positive and life become joyful.

Languages :

English – Fluent

Hindi – native

Marathi – native

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