CURRICULUM VITAE
Omar Hesham Omar
Al-Jabrya, Kuwait
****.*******@*****.***
CAREER OBJECTIVE:
To grow as an executive in a well-established organization which will provide me a good platform to advance my career and further explore the corporate business environment.
Experience
Retail Banking Group
Al Ahli bank of Kuwait
From Aug.2017 (Current Job)
Job Description :
Responsible for customer acquisition by cold calling, visiting potential new customers, and cross selling the consumer products and service to new and existing customers. Apply new innovative ideas in order to market and achieve sales targets for direct sales and exceed service delivery standards.
Key Accounts- Sales Officer
First Takaful Insurance Co. (Kuwait)
From Nov.2015 to Jul.2017
Sell insurance policies to potential clients.
Help individuals, businesses, and families select the most appropriate policies for health, life, and properties.
Offer property and casualty, life, health, disability, and long-term care insurance.
Sell policies that protect individuals and businesses from financial loss resulting from automobile accidents, fire, theft, storms, and other events that can damage property.
Pay beneficiaries when policyholders die.
Sell annuities for retirement incomes.
Offer health insurance policies that cover the costs of medical care and loss of income due to illness or injury.
Advise clients on how to minimize risk.
Advice clients on retirement planning, estate planning, and also provide assistance in setting up pension plans for businesses.
Sell mutual funds and variable annuities.
Seek out leads and new clients.
Maintain reports and records of insurance policies.
Match insurance policies for clients with the companies that offer the best rates and coverage.
Obtain price quotes.
Process applications.
Utilize the Web to respond to quotes for insurance policies.
Maintain regular contact with clients.
Answer questions and make changes to existing policies.
Sales/Marketing Executive-outbound
Al-Sayer Group (Toyota-Lexes)
From Aug. 2012 to Oct.2015
Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models.
Develop buyers by keeping good rapport with previous and new customers; also by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions.
Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.
Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications.
Selling insurance for new cars
Renewal of insurance policies to customers.
Explore new opportunities in order to add value to job accomplishments.
Figure out customer’s needs by listening and asking questions.
Perform walk-around with new and old customer and demonstrate features of suitable vehicles.
Effectively close sales.
Ensure that customers understand the vehicle’s operating features, paperwork and warranty.
Establish and maintain follow-up system, which encourages repeat business cum referrals.
Report to the sales manager regarding reviews, analyses, objectives, and planned activities.
Participates in sales meetings and training provided by the dealership and manufacturers.
Review sales statistics and plan more effectively to improve sales.
Accounting Advisory Services – Risk consulting internship
KPMG Advisory (Kuwait)
From April to July 2012.
Job Description :
Improving business performance, turning risk and compliance into opportunities, developing strategies and enhancing value are at the core of what we do for leading organizations.
Sales Consultant
MetLife Alico Insurance co (Egypt).
From Jan, 2010 to 2012 (2 years).
Call potential clients to expand their customer base
Interview prospective clients to get data about their financial resources and discuss existing coverage
Explain the features of various policies
Analyze clients’ current insurance policies and suggest additions or changes
Customize insurance programs to suit individual clients
Handle policy renewals
Maintain electronic and paper records
Help policyholders settle claims
Professional Skills
Analytical approach with Strong understanding of accounting theories.
Excellent communication and interpersonal skills with a customer service focus.
Ability to meet assigned deadlines.
Highly detail oriented and organized in work.
Ability to act and operate independently with minimal daily direction to accomplish objectives.
Relationship building and team management.
Adaptability and Flexibility.
Good negotiation skills.
Technical Skills
General English (levels 6 & 7) at American University in Cairo (AUC).
Customer Service Representative Program.
TIME AND STRESS MANAGEMENT
Performance management for Appraise.
CUSTOMER CARE (WELCOMIG + LISTENING)
CUSTOMER COMPLAINTS
Insurance selling Techniques
MISSION STATEMENT.
ADVANCED MS – Excel.
Automotive Basic Selling Techniques
Personal Effectiveness (L4 & L5)
The renewal an insurance policy on the car.
Educational Background
1992 - 2007 El Gamil Secondary School, Kuwait.
General Certificate Secondary Education.
2007 - 2011 Faculty of Commerce, Cairo University.
Bachelor of Commerce in Accounting.
Languages
Arabic Native.
Good English (speaking and writing).
Interests
Interested in technology and computer.
Self-studying and learning new things.
Travelling.
Fixing computers.
Personal information
Date of Birth: 14th of April, 1988.
Nationality: Egyptian.
Marital Status: Married.
The establishment of convertible.
License driving.
I hereby declare that the particulars are given in the above are true and correct to the best of my knowledge and belief
Yours truly,
Omar Hesham