Office Technician

Valerie Polanco

Soledad, CA

*******.*******@*****.***

831-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Technician

Department of Corrections and Rehabilitaion -Correctional Training Facility - Soledad, CA February 2007 to Present

Scheduled appointments for Providers. Managed multiple Provider lines including RN, LVN and Case Management LVN lines. Assisted Provider and Registered Nurse’s with maintaining their scheduled patients and insuring patients were seen in a timely manner. Providing Reports for Administration on patient care and compliance concerns. Created minutes for meetings with Team Panels and prepared minutes for Population Management meetings with Care Providers. Analyzed data and researched appointments to make sure patients were seen in adherence to State regulations. Schedule and managed specialty clinics appointments including Radiology Department, Ultrasound, CT, MRI and Fibroscan Clinics.

Currently working with Family Visiting Department. Assisting custody staff with the processing of visitor paperwork and background checks ensuring visitors are eligible per CDCR procedures and regulations. Filing, documenting and reasearching on the computer using various CDCR State programs. Handling of confidential information and documents. Scheduling of Visiting appointments. Skills Used

Strong typing skills, computer skills and communication skills. Education

BA in Psychology & Child Development

Ashford University - San Diego, CA

March 2009 to December 2014

Skills

Microsoft office, Customer Service, Typing, Office Administration, Server, Schedule Appointments Additional Information

Willing to obtain special certifications as required by employer.