Manager Resources

Shady Khaled Mahmoud Hamed

Dubai-UAE

Phone: +971*********;Email:********@*****.***

HOSPITALITY INDUSTRY PROFESSIONAL

Public Relations • Forecasting • GeneralAdministration • Coordination Skills • Manpower Management • Payroll Management • Budget&LaborSpecifications•Relationship Management • Cost reduction Theft Control Auditing Compliance • Business Development•Health & Safety Guidelines•

PROFILE

Competent, diligent & extremely efficient Public Relations Professional with rich experience of 15+ years in managing the entire government relation department and functions related to the Hospitality Industry.

Comply to international standard service procedures, with strong background in Marketing, Public Relations, Business Development, Training, General Administration, Human Resource Management and Customer Relations.

Wide exposure to a variety of clients from diverse backgrounds and recognition of past and previous employers for successful maintenance of international standards and utmost commitment to my work.

Natural flair for building relations, client service and proven abilities in achieving optimum levels of guest satisfaction. Adept at attaining service deliverables and experienced in team management & improvement in efficiency of operations

PROFESSIONALEXPERIENCE

Majestic Hotel, Dubai 01/07/2013 Till Date

Government Relation Manager

Supports and assists the overall operation of the Human Resources Manager and department.

Responsible of preparation of morethan350Employees’Visas,transportation,IDcards,Passports movement, work Certificates,and Visa transfer or cancellation process

Besides,representation the Hotel at all the Government departments,i.e. Media office,Municipality, chamber of Commerce,Ministry of Foreign Affairs,Ministry of Interior,Traffic Police,

Representation the Hotel at Etisalat, Medical Insurance companies, Vehicles Insurance companies and embassies.

Attendance in UAE labor court tribunals

Dealing with department of labour &Immigration

Comfort Inn Hotel, Dubai (Part of Al Junaibi Group) 2003 – 2013

Public Relation scum HR Manager

Supports and assists the overall operation of the Human Resources Manager and department.

Assists in the recruitment and hiring of all rank and file employees excluding Key Personnel.

Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure when necessary.

Ensures appraisals are carried out for every employee at least once every 12 months.

Maintains up to date information as per HR Policies

Safe Keeping of all Passports and keep records of any incoming or outgoing Passport.

Monitoring of the Employee’s Personnel Data.

Booking of tickets, issuance of NOC.

Arrange Cancellation of the Employment Visa upon Termination of the Employment Contract by either party.

To conduct Exit interview with the Employee.

Associate Clearances & Full & Final settlement

Payroll Processing

Negotiated bargaining agreement sand helped interpret labour contracts.

Responsible of preparation of morethan800Employees’Visas,transportation,IDcards,Passports movement,work Certificates,and Visa transfer or cancellation process

Preparing the letters of all the issues related to the Hotel

Besides,representation the Hotel at all the Government departments, i. e .Media office,Municipality, chamber of Commerce, Ministry of Foreign Affairs, Ministry of Interior, Traffic I Police,

Representation the Hotel at Etisalat,Medical Insurance companies,Vehicles Insurance companies and embassies.

Attendance in UAE labour court tribunals

Dealing with department of labour &Immigration

Public Relations Officer (PRO) 1997 -2003

Preparation of employees offer letters for the new staff and coordinate with the department head and Human Resource Manager

Liaising with PRO visa processing for the new staff, renewal and cancellation

Responsible for employee recruitment procedures and joining formulates

Responsible for maintaining records on a company's employees

Maintain employee personnel files and prepare employee reports for managers.

Place job announcement and answer employees’ questions.

Prepare the clearance and end of service benefits for the resigned staff.

Using Dubai online Visa and Immigration System and Eform System to do the following:

Tourist Visa, Employment Visa, Residence Visa Cancellation, Change of Status, Visa Transfer, Visa Renewal

Making New Health Card as well as the renewal

Staff Medical ( Submit and Receiving )

Naif & Nawaf Abouobed Co., Jordan Aug 1996 – Aug 1997

PublicRelations Officer (PRO)

Maintaining a filling system for the department.

Provides administrative support to Director / Head of Department in discharging day to day functioning of the Department.

Prepare employment contracts and employment cards.

Dealing with Labor office and Immigration to finish employee contracts and other staff.

Follow up all correspondence with Ministries & Embassies.

All PRO routine duties and responsibilities

Responding to all enquiries about regulations and visa status relating to Labor office & immigration regulations and laws of residence

Secure transactions within the state employees such as the extraction of driving licenses, search for apartments for rent transactions bring the families of staff, and extracting their visas or renew their passports

EDUCATIONAL CREDENTIALS

1993-1994 : High School, Irbed, Jordan

1994-1996 :Diploma of Business Administration & IT, Ghernata College Jordan

PERSONAL DOSSIER

Date of Birth : 6th March 1976

Nationality : Jordanian

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