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Customer Service Registered Nurse

Location:
Redmond, OR
Salary:
15
Posted:
July 12, 2018

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Resume:

*/**/****

RABURN, KRISTINA JOY

541-***-****

ac58um@r.postjobfree.com

*** ** ******* **** ******, OR 97741

OBJECTIVE

Seeking a position where I can develop my skills and be a valuable asset to the company.

KEY QUALIFICATIONS

Leadership

Self-Motivated

Responsible

Scheduling

Public Speaking

Security

Driven

Management

Honest

EXPERIENCE

Customer Service Representative

The Eagle Bakery, Madras, Oregon. 2008-2010

Assisted customers, managed seating, handled purchases and special orders. Responsibilities included, store clean-up, closing procedures, managed inventory, assisted with accounts payable and receivables.

Environmental Services Worker

Mountain View Hospital/Saint Charles Medical Center, Madras, Oregon. 2009-2012

Responsible for maintenance, cleanliness standards for all inner hospital patient care areas which included administrative offices and surgery theaters. Extensive experience with proper disposal protocols of biohazard waste and sanitizing methods. Additionally, I enjoyed interacting with staff and patients.

Emergency Medical Technician

Jefferson County Emergency Medical Services, Madras, Oregon. 2011 to 2014

Worked as an EMT, responsibilities include: assisting medics with all levels of patient care, packaging and transporting. Operating ambulances within CEVO 3™ standards, write E-PCRs and hard copy PCRs, Maintaining ambulance fleet of four (Type 3) ambulances. Responsible for inventory and bay clean up. Manage Events Committee and general station improvement efforts. I was enrolled with taking classes in preparation for Paramedic Certification course.

Public Safety Officer

Securitas Security Services USA Security Guard Service from March 2014 to November 2014

Worked covering those who were sick or on leave. Worked at Toyota parts distribution, USA Banks headquarters, security for American Israeli peace agreement with CIA, provided security for top movies coming out in theaters, Adidas top brands fashion show, ON Microchip Company and more. Used computer surveillance, vehicle checks, operated metal detector, secured buildings at night then opened in the morning, did patrols, gate checks, operated radios, did computer reports, created badges, gave proper security clearance to visitors, updated calendars, had Basic clearance, reported any emergences to proper authorities, drove patrol car and golf cart, and much more.

Adult Beverage Distributor and Customer Service Representative

Cinemagic March 2014 to November 2014

Acquired liquor license, sold beer, movie tickets, condiments, opened and closed shop, ran the projector and computer, cleaned, took care of finances, and had the code to the safe.

United States Marine Corps

Marine Corps Recruit Depot Parris Island November 2014 to February 2015

Passed physical training, got tan belt certified in martial arts and self-defense tactics, marksmanship certified on M16, earned the Eagle Globin Anchor and national defense ribbon, passed land navigation, was put in charge of guarding over 80 weapons and gear on multiple actions, and was promoted to PFC

Marine Corps Base Camp Lejeune NC

(MCT = Marine Combat Training) March 2015 to April 12, 2015

(ITB Fire Watch) April 2015 to May 2015

Passed MCT, became squad leader of around 15 marines, fire team leader of 4 marines, learned survival skills, proper weapons handling, protective measures, became an expert in multiple weapons, learned safety tactics under fire.

Worked in S-3 during the day, called in the weather report on the radio over the whole base on the hour every hour, cleaned, organized offices, set up for classes, did paperwork, did some computer work, filed documents, stood watch for ITB students at night, guarded over 50 marines, over 50 weapons and gear.

Fort Leonard Wood

(MOS school= Military Oqupational Specialty, mine is MP= Military Police) May 1015 to September 2016

Certified to drive government vehicles, certified to handle mail for the base, worked in mail room, access to all government computers on base, wrote government documents for officers and NCO’s, maintained vehicle mantic, answered phones for my captain and company 1st sergeant, would announce the arrival of officers on deck, gave briefs to new marines on base, at times over 500 marines, worked as a secretary for 9 NCO’s, successfully helped over 500 marines put in the proper paper/computer work to go home for Christmas break, (the base shuts down for about three weeks in December for the holidays. We had to send the marines home and then get them back during this time.) I would help married marines put their spouse/child in the system so they could get BAH, take students to medical appointments, supervised the remodel of female heads, acted as a royal module to new female marines, was a class leader since October, I have from 3 to 10 marines under my care, acted as a go between for student and the instructors, received a certificate of apprehension for participating in the BOS program, have been promoted to LCPL, volunteered as a cook at the Sprint Nas-Car Race in Kassie City for 4 day, volunteered at the local animal shelter.

Reciters Assistance in Bend Oregon

Two weeks in February 2015, two weeks in December 2015

I went out and recruited military age prospects and would try to get them to come into the office to see what we offered. I would go to schools and give talks on the options the USMC has as well as one on one visits and random phone calls. I would input all the calls I made into the computer at the end of the day. On the December tour I was the platoon sergeant with seven marines under me. I had one polie sine the contract while I was there.

Kohl’s Clothing Store Kohl’s Clothing Store

Seasonal Customer Service Specialist October 2016 to December 2016.

I worked customer service for the holidays. My duties were to return items, retag and resell them, do inventory each night and close up the register. They also included unloading trucks and stocking shelves on shipment days.

Central Oregon Eye Care

Front Desk Customer Service December 2016 to March 2017

My duties include checking in patents, billing incurrence, checking out patience, scheduling appointments, billing patience for services, going to other offices to bring supplies, pulling incurrences to see what can be billed providing less out of pocket for the customer, helping the customer find the right pear of classes, communicating with the other departments to provide the pest service for the customer.

St. Charles Hospital

Emergency Department Technician May 2017 to Present

The Emergency Department Technician positions include technicians on various units throughout St. Charles Health System. These departments provide 24/7 specialized care to patients during emergency visit through discharge or hospitalization. The ER Technician provides the highest quality standards of care for patients in the Emergency Department in accordance with the organization’s mission, philosophy, policies and procedure and within the scope of this job description. This position does not directly supervise any other caregivers. Duties include recognizes, reports, and records observations and care provided. Functions as an unlicensed assistive care provider under the direction and supervision of Registered Nursing. Performs tasks in which competency has been demonstrated as delegated by the Registered Nurse. Provides patient care hygiene as needed.

Stocks unit, transports patients, and assists in keeping the unit clean and free of clutter. Cleans equipment and helps identify need for maintenance, when appropriate, and ensures rental equipment is returned to agency of ownership. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience. Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc. Document all patient care with proficiency in compliance with hospital policies, procedures and regulatory agencies. Supports the vision, mission and values of the organization in all respects. Provides and maintains a safe environment for caregivers, patients and guests

EDUCATION

Home Schooled, Madras, Oregon.

Madras High School, Madras, Oregon (GED) 2008

EMT & Fire Training Inc., Haden Lake, Idaho, October 2011, Certification as a NREMT & Oregon EMT.

Central Oregon Community College, Bend, Oregon, Fire classes, EMS classes & Law Enforcement classes.

United States Marine Corps, USA, sexual assault classes, weapons handling classes, team work classes, physical fitness classes, personal safety classes, & self-defense classes, 2014-2016

Kaplan University, online, BA in Business, January 2018- current

AWARD & HONORS

Volunteer of the Year - Jefferson County Emergency Medical Services, 2012

Emergency Medical Technician of the year - Jefferson County Emergency Medical Services, 2013

Meritorious Privet first class- USMC, 2015

BOS program volunteer- USMC, 2015

Lance Corporal- USMC, 2015

REFERNCES

Mike Lepin, Medic, Jefferson County EMS, Assistant Chief, Supervisor 541-***-****)

Staff Ryan Anderson, Marine Corp, Staff Sargent, Supervisor (1-205-***-****)

Beth Guy, St. Charles, Registered nurse, coworker, 541-***-****)

Joel Sanchez, Mountain View Hospital, X-ray Teck, Friend/coworker 541-***-****)

Brandon Bentley, Marine Corp, Friend/coworker 989-***-****)

Casandra Page, Roommate, Friend 541-***-****)



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