Event Operations Manager

Stacy Jones

Mobile: 702-***-**** Email: *************@*****.***

Select achievements representing 15+ years in Sales, Account Management, Event Coordination, & Design:

Excellent track record for effectively managing and growing corporate accounts.

Proven success in creating cost effective solutions that surpassed client’s expectations.

Exceptional research, time management and problem resolution skills.

PROFESSIONAL EXPERIENCE

Open Invitation – Wedding and Event Coordinator & Operations Manager 2016-Present

Onsite Manager for Weddings and Social Events. Coordinator and Manager of all Event Décor, Entertainment, Food & Beverage and Vendor Management for day of Services.

Coordinated and manage all on-site set up and strike from hotel/ venue and vendors involved with each event.

Responsible for all onsite décor, entertainment, floral and transportation related to each event.

Responsible for managing show flow, schedule of events and all duties associated.

Oversaw timing and quality of all food and beverage orders.

Stratosphere Hotel – Events & Promotions Sales Manager 2016-2017

Responsible for generating new business and retaining current clients for Night Life, Pools, Catering, Special Events, Restaurants and other assigned venues. Worked to drive incremental revenue through additional promotions and events.

Responsible for the creation and implementation of Marketing plans and assisted with marketing of all assigned venues. Implemented all aspects of promotions and special events for assigned venues including planning and coordinating with other departments as well as outside vendors.

Worked with marketing to ensure that the events were publicized and collateral was created and distributed on and off property. Worked as liaison for Concierge, Night Life companies, and local companies promoting and distributing collateral.

Worked in unison with each Venue’s management team to create a memorable customer experience and a harmonious work environment for the resort with a goal of maximizing and growing profitability of each of the assigned venues.

Communicated frequently with Management and event staff to relay all pertinent information regarding events. Maintained a calendar of events for the pools and other venues sold by catering.

Met directly with clients, DMC’s and third-party agencies to site each venue and discuss event options available and suitable.

Sold, contracted and coordinated private, corporate and social events.

Worked closely with the Banquet Manager and Venue Managers to ensure proper event planning and event operation.

Worked with the Catering and Wedding Coordinators/Managers to ensure guest satisfaction.

Stagewrite Publications Inc. - Conference General Manager 2011-2017

Onsite General Manager for Annual Conference. Pre-Convention Manager for Event Décor, Staffing, Product and Vendor Selection, overall Management and Reconciliation.

Responsible for building and maintaining overall schedule of events for annual conference, objective calendar, and order and receiving calendars and time lines.

In charge of product, swag and vendor research, selection, negotiations, contracts, ordering, receiving, and final billing.

First point of contact for hotel CSM and staff for onsite events, F&B, entertainment, decor, trade-show and conference load in, set and strike.

Responsible for BEO reviews, changes and final reconciliation.

Overall liaison between convention management and hotel / venue.

Managed and organized PA and Registration team’s schedules and duties.

Brainstormed, designed, implemented and managed all décor elements as well as F&B for all activities and events having to do with the convention.

Destinations by Design – Operations Manager 2012-2016

Onsite Manager for Corporate Programs and Social Events. Manager of all Transportation, Activities, Event Décor & Entertainment for clients seeking full-package destination services & Event Management.

Responsible for growth of company through sales of additional program elements adding growth of 25% to company’s bottom line per client.

Operate programs that exceed two million dollars in annual sales for the company.

Coordinate and manage all transportation for full DMC programs including arrivals & departures, roundtrip transportation for all off site activities including tours, dine-arounds, and event transportation.

Organize, arrange and book all activities, tours, entertainment, venue buy-outs and staffing needs for each client.

Assess client requests, proposed entertainment, activities, dining, décor options and services.

Negotiate the most cost-effective rates with vendors, talent, and clients.

Review vendor contracts to ensure compliance with company policy.

Book, contract, and manage talent, vendors, staffing and crew for all events.

Process additional billing throughout each program and final Invoicing at completion of the program.

Work directly with incentive houses and end clients developing long lasting relationships and creating new ones, culminating in the generation of new business supported by incomparable customer service.

Create cost effective solutions, fulfilling client needs and ultimately surpassing client expectations

Phillips Marketing & Entertainment – Sales and Account Manager 2010-2011

First point of contact for corporate clients seeking full-package destination services, providing clients with all-inclusive “start-to-finish” management of accounts.

Managed the strategic initiatives for marketing shows and events to Las Vegas Resort hospitality and concierge professionals.

Coordinated and managed promotional programs for ongoing marketing clients, increasing revenue to both client and company.

Oversaw all group sales accounts in addition to acquiring new clients through cold-calls, culminating in the generation of new business.

Assessed client requests, proposed entertainment, activities, dining, and hospitality services.

Organized, arranged and booked all activities, entertainment, dining, accommodations and transportation for each client.

Negotiated costs and rates with vendors, talent, and clients.

Created new talent contracts and reviewed vendor contracts to ensure compliance with company policy.

Created cost effective solutions, fulfilling client needs and ultimately surpassing client expectations.

Booked, contracted, and supervised talent and vendor staffing for special events.

Oversaw and processed group sales and ongoing client billing.

BESTAgency – Booking Executive 2009-2010

Worked directly with clients filling any and all needs for talent, personnel and overall event concepts. Overseeing each job from initial concept to completion and client satisfaction.

Based on client needs and requests, pre-qualified models and talent for submission, subcontracting them for work in print, runway, commercials, promotions, special events and corporate events.

Conceived and assisted clients with any special needs such as décor, costumes, transportation, hotel accommodations, activities, by up-selling initial requests.

Coordinated casting and recruitment process of talent including models, actors, dancers, vocalists, and specialty performers for all client job requests.

Developed strong client relations, creating ongoing business resulting in company growth.

Negotiated talent and vendor rates and managed contracts, sales orders and collections for all projects.

Supervised talent and vendor arrival, performance and departure times for all projects.

Compiled project files including all contracts and addendums, pertinent correspondence, talent and vendor contracts and commission payouts, as well as company booking forms.

Processed all payment for services rendered to client.

Magicorp Productions – Freelance Entertainer / Production Assistant 1991-2010

Entertainment Specialist for corporate market, integrating magic and illusions into Fortune 500 companies, corporate events and meetings.

In conjunction with various production companies, provided exclusive clients with original and innovative ideas and entertainment for international corporate events.

Directed staging, lighting and sound elements as well as all other technical needs for corporate meetings and events.

Specifically worked with CEO’s and VP’s of Fortune 500 Companies, teaching magic, staging, and presentation for integration in their corporate functions.

Arranged, organized, and constructed all shipments of equipment and materials for each event.

The Majestix, Inc. – Owner / CEO 1992-2008

Owner, creator, and award-winning illusionist for successful production company providing nightly magic shows for five-star Las Vegas Resorts including Caesars Palace along with internationally televised appearances and corporate events for Fortune 500 Companies. Oversaw the business end, design and presentation of many large scale and theatrical and corporate events worldwide.

Oversaw and managed all business and financial aspects.

Driving force behind securing new clients and bookings for events and appearances.

Managed all contracts and negotiations with new and ongoing clients.

Expert creation of all press packets and marketing initiatives for the business.

Interfaced with international clientele, celebrities and high-profile executives for bookings and performances.

Coordinated transportation of all equipment, performers and exotic animals for each event.

Hired, directed, and supervised all on and off-stage talent and employees.

Designed all elements of show from concept, to lighting, technical cueing and costumes.

Expert creation and instruction of illusions used in the act.

SKILLS

Delphi, MS Office; Word, Excel, PowerPoint, Outlook, Internet, QuickBooks & Mac OS X

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