COBOL Programmer Application Support

MICHAEL BAUTISTA

Auckland, New Zealand

Mobile: +64-279******

Email: **********@*****.***

https://linkedin.com/in/michaellbautista

S UMMARY

An IT expert with more than 12 years of experience in programming specialising in COBOL, CICS, VSAM, JCL, Batch processing and TSO/ISPF in IBM z/OS mainframe platform. I have solid experience in application support and maintenance, problem/incident management and software development for IT banking industry. My strong work ethic and team focus have resulted in me performing at a high level. My strengths include a strong attention to detail and also willingness to explore new technologies to adapt to the changing demands of the business.

S K I L L S

• Programming in COBOL, CICS, VSAM, JCL and TSO/ISPF in IBM z/OS Mainframe

• Knowledgeable in Endevor, File-Aid, Abend-Aid, Xpediter, CEDF/CECI/CEDA/CEBR, Dump Reading, Control-M, ChangeMan, Intertest, Control-D, OPC, RMDS, Service Desk Manager, Infoman/Peregrine, SQL Server, DB2 queries, Sharepoint, SAS, Basic Assembler, Easytrieve, NDM/FTP, Connect Direct, JIRA, SDSF, MQ monitoring

• Programming and setup tools in Systematics/General Architecture (GN) such as Application Programming Interface (API), Reporting Programming Interface (RPI), Policy Administration, Retrieval and Management (PARMS), Screen Painter, Data Dictionary

• End-to-end software development thru software development life cycle (SDLC) from data gathering, analysis and design, coding, testing (unit test, UAT), documentation, staging to development environments up to implementation and monitoring

• Background in Financial/Banking and Health Insurance services

• Proficient in Microsoft Windows (Win 7), z/OS IBM Mainframe and Microsoft Office

(Word, Excel, Powerpoint)

P ROFESSIONAL E X P E R I E NCE

ANZ Bank New Zealand Ltd. Aug 2013–Sep 2017

Senior Analyst Programmer Auckland, NZ

Experienced in on-call application support and maintenance, and software development for Systematics core banking using COBOL API, COBOL, CICS, SAS, JCL, VSAM, Systematics tools and other mainframe tools in IBM z/OS mainframe platform, mostly did support to Debit Card management (EFTPOS, Visa Debit, MyPhoto cards). Key Achievements:

• Results focus with ownership of assigned changes doing end-to-end software development/programming

• Ensures high quality of work evidenced by permanent fixes to problems and work- arounds to incidents with no rework

• Flexible in my work to take account to business changes, with quick action of ad hoc business requests (data patching, file migration and batch maintenance) Responsibilities:

• Investigates root cause of problems and incidents from batch or online systems

• Peer review of change proposals, test results and change requests

• Coordinates with stakeholders for changes to implement

• Creates and schedule change requests to implement own changes to production

• Adheres to organization’s programming standards and established change processes Wipro Ltd. Singapore 22 Feb 2013–30 Sep 2013

Senior Software Engineer (client transferred to preferred vendor) A-IT Software Services Pte. Ltd. 7 Feb 2005–21 Feb 2013 Software Consultant (deployed to Citibank Singapore) Singapore Performed on-call application support and maintenance, problem/incident management, software development and enhancement for Financial Management System (FMS) application of Systematics of Citibank Japan using COBOL, CICS, JCL, VSAM and other mainframe tools for batch and online.

Key Achievements:

• Helps achieve and maintain organization’s regulatory compliance

• Investigates root cause of problem tickets and provide timely solutions

• Resolves batch abends and ensure online systems are up meeting SLA Responsibilities:

• Applies changes and fixes using software development life cycle method

• Creates change documents like Functional Specifications and Design Specifications

• Ensures meeting SLA in sending handoff files to external applications

• Responds to business queries promptly and maintain good rapport with them Accenture Philippines Nov 2002–Jan 2005

Senior Software Engineer Philippines

Project: Claim Accounting – Passport V2 Development/Sunset Carenet Billing Key Achievements:

• Leads and oversees offshore team members (capacity planning)

• Develops SQL/DB2 queries to extract data

Responsibilities:

• Creates and reviews technical specifications documents

• Develops COBOL programs, JCL, FTP jobs and JCL parms

• Conducts peer review and series of testing according to CMM standards Project: Consolidated Eligibility System Support

Key Achievements:

• Performs operational maintenance and support, and handles problem tickets

• Forecasting figures for DASD, CPU prime, off-shift and tape utilizations

• Monitors MQ ensuring all records in queue are processed Responsibilities:

• Monitors online abends and provides break fixes after procedural testing

• Data patching, on-call support for online and batch problems

• Investigates and resolves problem tickets

• Adheres to change management procedures and to CMM Equitable Data Center Inc. (IT arm of Equitable PCI Bank) Nov 2000-Nov 2002 Senior Programmer Philippines

Branch Treasury System (OPICS - Mainframe interface Project) - an online messaging system that sends and receives FX transactions made from branches to Treasury department. Have developed and maintain back-end mainframe application that interfaces with front-end system thru Visual Basic API. The front-end system is OPICS which is a foreign exchange trading application being used by the bank. Key Achievements:

• Develops online/batch programs using COBOL/CICS, JCLs and define VSAM files

• Performs production maintenance and support using debugging tools Responsibilities:

• Conducts series of testing (unit testing, system testing and user acceptance testing)

• Analyzes, develops, implements and maintains codes and programs

• Creates documents such as user manuals and training materials TRAINING

Accenture Philippines 2003-2004

DB2/SQL Coding Tips COBOL Adv. Programming Defect Prevention CMM Overview Continuous Improvement Peer Review

Achieving Meeting Results Software Configuration Management ASG-VISTA Equitable Data Centre Inc. Training Institute, Philippines VSAM Fundamentals Jun 24-25, 2002 SQL Server Fundamentals Oct 8-9, 2001 Adobe Photoshop Nov 26-27, 2001 CICS Fundamentals Aug 10-31, 2001 CA-Intertest & CA-Symdump Oct 29, 2001 Visual Basic 5.0 Fundamentals Jun 2-13, 2001 E DUCATION

University of the Philippines – Open University 2014 Master of Information Systems (11 units remaining - Incomplete) Bank of the Philippine Islands (BPI) Information Systems Institute Dec 1999 Certificates in Mainframe Technologies

University of the Philippines April 1998

Bachelor of Science in Food Technology

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