Dean Nengomasha

Louisville, KY ***** ac58qq@r.postjobfree.com 502-***-****

LinkedIn URL: https://www.linkedin.com/in/dean-nengomasha-mba-b-acc-csp-461b6535

Senior Account Manager

Full-Cycle Recruiting Project Management Continuous Process Improvement

Dynamic leader with over 15 years of experience developing accomplishment-focused teams. Diverse skills in staffing, human resources, auditing, and accounting with proven, consistent ability to recruit, hire, train, coach, and motivate 300+ staff members. Collaborative relationship-building acumen with a history of establishing and developing strong, long-term relationships with clients, vendors, and other external partners. Technical proficiency in MS Office (Word, Excel, PowerPoint and Access). Proven expertise in:

Staff Leadership and Training

Applicant Tracking Systems

Human Resources

Cost Recovery and Reduction

Business Development

Quality Assurance

Cost Accounting

Public Speaking

Employee and Client Retention

Conflict Resolution

EDUCATION

MBA, Management

Indiana Wesleyan University, Marion, Indiana

Bachelor of Accountancy

University of Zimbabwe

PROFESSIONAL EXPERIENCE

Integrity Staffing – Louisville, Ky

Account Manager, 2017 to 2018

Supervised 300 associates, Recruitment Center as well as 5 Shift Managers working at Radial

Responsible for recruiting, hiring, managing and motivating a team of staff and associates supporting client needs for both recruiting and client onsite roles. Tracked and maintained performance and effectiveness of the Recruiting Office and On-Site Staff via established KPI’s and daily, weekly and monthly reports. Identified areas of opportunity for continuous improvement to established KPI’s. Accountable for continual community engagement activity for client sites; measure and report on results. Created, reviewed, and provided critical analysis of recruiting activity for the market; devised action plans for continuous improvement. Provided clear and audited communications for all recruiting, onsite, candidate, and associate special programs and initiatives. Managed recruiting and onsite staffing levels to maximize fill rates. Primary POC for all client onsite activity and meetings, including market analysis, marketing and media strategy, labor planning, daily deep dive, and assumption meetings.

Key Contributions:

Increased client workforce from 0 to 300 within 3 months.

Strengthened rapport with internal departments leading to identification and resolution of complex issues and execution of additional services to client.

Morales Group – Louisville, Ky

On-site Manager, 2015 to 2017

Directed and managed 400 client-site staff at Ingram while broadening client relationship.

Fully responsible for staffing and maintaining client-site workforce, which included recruiting, training, mentoring, onboarding and coaching all warehouse staff. Promoted teamwork and workplace safety, proactively mitigating many potential human resource and safety issues. Identified and implemented swift and creative solutions to performance issues, and maintained all payroll and personnel files. Corporate representative at the client site, quickly identifying client staffing needs and developing customized value-added solutions to meet their evolving requirements.

Key Contributions:

Increased client-site workforce from 95 to 400 staff members within 12 months.

Reduced payroll errors and turnaround time by 60% over a three-month period by collaborating with supervisors and the client HR organization. Enhanced corporate visibility at client site across three shifts by 50% over a six-month period by establishing and maintaining a floor presence and fostering relationships with employees and supervisors.

BelFlex Staffing Solutions - Louisville, KY

On-site Manager, 2012 to 2015

Oversaw and supervised 300 associates at Faurecia, provided outstanding client customer service.

Recruited, hired, onboarded, trained and managed 300 temporary employees, achieving an outstanding client and staff retention rate resulting from strong mentoring, coaching, and encouragement. Oversaw day-to-day on-site operations including scheduling and adherence to client site rules and regulations. Worked collaboratively with the client to quickly resolve human resource issues. Conducted and administered new employee orientation and benefits program

Key Contributions:

Introduced cost reduction strategies that achieved a 50% savings in drug screenings and background checks by utilizing already-screened staff members whenever practical.

Spearheaded continuous quality improvement by engaging client in these efforts.

York Companies – Louisville, KY

Recruiter, 2011 to 2012

Expanded business and reduced staff turnover at critical client sites in less than 12 months.

Recruited, interviewed, trained, and mentored more than 2000 staff members in a nine-month period to achieve aggressive organizational goals. Increased employee loyalty and decreased turnover by creating and delivering innovative programs. Aligned internal departments and external clients, working collaboratively

with both groups to identify and resolve client needs. Envisioned and implemented a multimedia advertising campaign that quickly created new revenue streams.

Key Contributions:

Reduced turnover by 70% over six months at five top client sites.

Increased sales by 60% within 12 months.

Humana Insurance Company – Louisville, KY

Group Billing Representative, 2008 - 2010

Handled customer inquiries and performed cost-saving policy investigation and analysis.

Provided account-specific financial information to customers while complying with all federal, state, and corporate regulations. Identified, reconciled, and reported major record discrepancies and performed in-depth policy audits.

Key Contributions:

Facilitated the recovery of $250,000 by performing complex audits of group and individual policies.

Achieved a 100% rating in production and quality for two consecutive years.

Forge Industrial Staffing – Louisville, KY

Staffing Consultant, 2004-2008

Recruited, screened and hired more than 9,000 candidates to fill light industrial jobs.

Networked and liaised with potential and existing industry leaders to identify and secure new business opportunities. Maintained contact with active clients to ensure compliance with all staffing goals, quality parameters and project deadlines. Managed the new hire onboarding program handling all training, orientation and benefits administration.

Key Contributions:

Instrumental in generating more than $2 million per year in billable staffing fees.

Researched and prospected previously untapped markets, successfully opening 10 new business accounts in 12 months.

Utilized a robust direct marketing program to attract new staffing clients, increasing the customer base by 30% in less than a year.

Earned an 80% satisfaction rate based on surveyed clients, exceeding the industry average by 20%.

National Oil Company of Zimbabwe, Zimbabwe

Cost Accountant, 1994-2003

Analyzed product cost, productivity and inventory levels to develop methods for maximizing profit.

Employed complex accounting and financial analysis to assess actual manufacturing costs, monitor inventory levels and provide information for use in controlling expenditures, and increasing the bottom line. Accurately prepared budgets, cash flow analysis, stock valuations, and budget variance analysis. Implemented continuous process improvements for accounts receivable reporting and reconciliation procedures, taking care to address and resolve unexpected variances. Supervised accounts receivable staff, and led all applicable training for existing and new accounting personnel.

Key Contributions:

Leveraged business relationships with the Reserve Bank and other international banking partners to open an estimated $20M in Letters of Credit each month.

Introduced far-reaching comprehensive cost reduction strategies, saving the company more than $60M over 5 years.

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