Social Media Engineer

Jonathan Sugiyama

**** ********* **, *** *, Orlando, FL 32819 I 918-***-**** I *********@*****.***

PROFILE

I am a passionate and motivated media professional with over ten years of experience in the field. My strengths are built upon imagination, passion, and the drive to create an excellent product with the company I work for. I value myself as a sharp-minded, willing individual who is able to find solutions quickly and efficiently no matter the deadlines or budget constraints.

EMPLOYMENT

July 2017-Present Disney World Epcot Orlando, Florida Outdoor Vending

Currently employed as both vendor and stocker for all outdoor food carts in Epcot. This means independently checking the stock levels throughout the day and supervising productivity of each vendor. Participating in guest satisfaction requires extensive knowledge of products, the entire park, and the ability to fulfill any specific requests. Other responsibilities include:

• Inventory management

• Customer service

• Sales

• Cash handling

January 2017 July 2017 Cool Stuff Games, Inc. Orlando, Florida Projects

Managed dice products, organized and packaged customer purchases, prepared the warehouse setup for new product releases, worked with a team to shelve products the company purchases, and tracked inventory. Other responsibilities included:

• Managing and maintaining dice games in the warehouse.

• Setup and configuration for new product releases.

• Assisting in the management of a warehouse section.

• Working with a team to maintain proper inventory levels.

• Packing and shipping products.

• Training employees on location and organization of products. August 2015 January 2017 Orlando World Outreach Center Orlando, Florida Technical Director

Managed the media department, built and maintained the website, oversaw advertising, and trained volunteers in live event audio. Undertook various projects from website development, team building, budget management, and guest satisfaction. Duties and achievements included:

• Design for a new website and continued troubleshooting.

• Building and posting advertisements for the organization on social media.

• Developing, maintaining, and updating in-house technical documents, policies, and procedures for media creation, branding, and future events.

• Laying the groundwork for a new idea submission system to streamline the media creation process, which dramatically cut back on tasks being handed out a day before they were due.

• Social media management and brand development.

• Budget management for the media department, including equipment repair/replacement, holiday productions, and content creation per project approval.

• Building and leading a volunteer team to assist with weekly setup/breakdown of audio, video and lighting systems.

• Teaching team members the necessary skills for audio engineering, patching, video cable runs, lighting setup, and automation.

• Producing high end, digital media content within deadlines that's compelling and clear for the audience.

• Actively involved in the branding of the pastor, his podcast and personal ventures including city-wide events, television appearances, and local charity events. Assisting in increasing guest satisfaction within the organization.

• Managing audio recording, audio engineering, video capture, and video editing for local events, weekly podcasts, television appearances, event appearances, and special conferences.

• Analysis and preparation of documentation on operational procedures and technical guidelines for church events, conferences, and local small group events.

• Management of IT policy and procedure at the church base camp. January 2015 July 2015 Best Buy Tulsa, Oklahoma

Samsung Expert

Created a positive customer experience and sold product. Responsibilities ranged across various projects from sales and troubleshooting to asset management and inventory control. Roles included:

• Gathering product knowledge to assist daily customers with selecting the proper items for their best needs.

• Clearly communicating how products would work within their current media system.

• Providing customer service through returns, exchanges, and troubleshooting.

• Creating an environment where customers are satisfied with both their shopping experience and purchases. Consistently meeting and overtaking quota with sales goals and business plans. May 2011 July 2014 Jerry Savelle Ministries International Orlando, Florida Video Editor/ Audio Engineer

Responsible for all video and audio content within the company. Worked on various projects from video productions and audio content to media management and brand control, including:

• Social media and advertisement management for events, products, and TV episodes.

• Recording, processing, and editing the weekly video podcast and TV episodes.

• Commercial design and creation for new products, local and national events, and special conferences or private functions.

• Graphic design for social media and product branding.

• Budget management and deadline overseer to create products, media, and content for each project request.

• Undertaking various technical duties from videography, audio engineering (live and post production), video switching, video editing, and live production setup and breakdown.

• Inter-departmental collaboration to create and design new products and brand strategies. January 2009 May 2011 KGEB-TV53

Master Control Operator

• Operation of channel programming, scheduling, and equipment

• Video tape recorder (VTR) operation and troubleshooting

• Editing show content down for proper show length

• Learning and practice of FCC laws

Tulsa, Oklahoma

May 2007 January 2009 Church on the Move

Director

• Live video switching for over 5k viewers

Tulsa, Oklahoma

• Managed team of 7-12 camera operators, video toaster operator, and production crew

• Trained new team members on policies and procedures

• Assisted in creating new procedures for live events and streaming live events

• Directed video flow of service with commercials, short announcements, live feeds, band presentation, and main service content

• Collaborated with teams on show scheduling and rehearsals

• Worked with media department management to create audience participation and satisfaction through media presentation

PREVIOUS EMPLOYMENT

2007 - 2011:

2006 - 2007:

Freelance Contractor – Cox Communications, Oklahoma City, OK Camera Operator – Oral Roberts TV, Tulsa, OK

2006 - 2007: Video Engineer – Oral Roberts TV, Tulsa, OK 2005 - 2006:

EDUCATION/TRAINING

Camera Operator – Church on the Move, Tulsa, OK

2006-2009

Bachelor of Science in Mass Media Communications with a Multimedia Production Emphasis Oral Roberts University, Tulsa, Oklahoma

2008

Master Control Training

KGEB TV53, Tulsa, Oklahoma

2006

Video Engineer Training

Oral Roberts Television, Tulsa, Oklahoma

2006

Technical Director/Director Training

Church on the Move, Tulsa,

Oklahoma

2005

Camera Operations Training

Church on the Move, Tulsa, Oklahoma

2004-2006 Undergraduate Coursework/Major in Video and Film Tulsa Community College, Tulsa, Oklahoma

TECHNICAL SKILLS

OPERATING SYSTEMS Microsoft Windows XP / 7 / 10, OSX 10 to current operating system (macOS Sierra), and Android and iOS.

APPLICATIONS

Microsoft Microsoft Office 365 Platform, Microsoft Office Suite, AVID, Final Cut Pro 7 and X, Adobe Premiere Pro 5.0/ 6.0/ 7.0/ CC, Adobe After Effects 4.0/5.0/6.0/ CC, Pro Tools, Audacity, Presonus Studio One, Adobe Photoshop 5.0/6.0/CC.

HARDWARE

Desktop and Mobile: Dell/Apple/HP/Intel/AMD/ Samsung/Sony/Logitech/Google/Windows Mobile Cameras: Sony/Panasonic/Ikegami

INTERESTS

When off the clock, I enjoy spending time working on personal media projects and game design. I enjoy activities that help challenge and sharpen the mind while creating new content at the same time. I am also an avid Disney fan of both the theme parks and films. During my spare time, I enjoy reading and learning more about emerging technology, game mechanics, and storytelling techniques.

References available upon request.

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