Customer Service Accounting
Resume:
Fremont,CA-*****
DIPIKABEN SHAH
***************@*****.***
SUMMARY:
Have 3 years of experience combining Accounting, Management and Customer Service expertise in a fast Growth Company.
Have 1 year of Experience as Trainer for economics and management (for CA Students).
Have good communication, interpersonal and presentation skills. Self-starter, Customer focused, detail oriented.
H Accounting, Administration, Sales and Marketing on Social Media, Time Management, Telecommunications, Surveying, Negotiation and Speaking Skills.
Have ability to work independently/with Team.
EDUCATION:
Master of Commerce (Accountancy, Marketing, Management, HR, Economics), S.P.University, Vallabh Vidhayanagar, India.
Bachelor of Commerce (Accountancy, Management, Economics, Audit, Communications), Gujarat University, Nadiad, India.
COMPUTER KNOWLEDGE:
Windows, Microsoft Office, Excel, PowerPoint, Outlook, Google Docs.
Typing speed at 45WPM.
Data Entry.
Currently Working Software: Agile, M2K, Lotus Notes, File Maker Pro.
Quickbooks,Familiar with 10 Key Accounting Terms, Bookkeeping, SAP Business One.
PROFESSIONAL EXPERIENCE:
QA Clerk - Environmental Compliance (Jan 2018 – May 2018)
OMRON Scientific Technologies, Fremont, California, USA
Create and maintain database records for the purpose of obtaining, tracking and recording responses to Environmental Surveys. Assist in database administration and change control activities related to the Environmental Survey.
Facilitate timely survey responses from suppliers and manufacturers, following up via email and telephone as required.
Maintain supplier certification records.
Assist with Supplier Qualification and Evaluation Reports.
Provide administrative support to our sustaining engineering group and product development teams in regards to component compliance with the Environmental Survey Program.
Additional administrative responsibilities and tasks as required.
Office Assistant (Sept 2017)
Dimco Apparel, Hayward, California, USA
Skillfully manage wide-range of office and sales support tasks, including accounts payable / accounts receivable and payroll processing.
Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing.
Respond to customer inquiries in person and over the phone
Tutor (Feb 2010-Apr 2011)
Shiksha Academy, Ahmedabad, India
Identify, develop or implement intervention strategies, tutor plans or individualized education plans(IEDs) for students
Collaborate with students, parents, teachers, school administrators, or counselors to determine student needs,develop tutoring plans or assess student progress
Participate in training and development sessions to improve tutoring practices or learn new tutoring techniques
Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupation tests
Branch manager (Apr 2007-Feb 2009)
Yuranus Education and Immigration(http://www.yuranuseducation.com/) Ahmedabad, India
Establish and maintain relationships with individual or business customer or provide assistance for problems customer may encounter
Examine, evaluate and process loan applications
Network and marketing within communities to find and attract new business
Prepare financial or regulatory reports required by immigration laws, regulations or board of director
LANGUAGES :
English
Hindi
Gujarati
VOLUNTEER WORKS:
1 year of Experience as Teacher Helper in Cupertino Co-Op Preschool, Sunnyvale.
1 Year of Experience as Teacher Helper in Bright Beginning Preschool, Sunnyvale.
Parents Volunteering in Stocklmeir Elementary School, Sunnyvale.
Visa Status: H4 EAD (valid till May 2020)
Contact this candidate