Customer Service Manager
Resume:
Jasvindar Kuar Singh
Sacramento, Ca 95823
Phone: 916-***-****
***************@*****.***
EDUCATION
**** ******** ******* – Norcross, Georgia
Professional Career Development Institute
Associates Degree in Accounting and Bookkeeping
Courses in Payroll, Accounting for Corporations, Managerial Accounting, Purchases, and Accounts Payable.
Delta College – Stockton, California
General Education – Economics
H&R Block – Manteca California
Tax Preparation School
Prepare Federal and State Tax Returns for Individuals and Businesses
1992-1993 The University of the South Pacific – Fiji Islands
School of Education
Certificate in Teaching (Secondary)
Education Specific Courses, including School Practicum Experience
EMPLOYMENT
May 22nd 2018 – Present
Account Technician 1 – Horizon Charter School – Lincoln, California
Process Purchase Orders by completing the pre- approval process and
Applying the current State Accounting Codes (SACS)
Provide excellent customer service by establishing positive relationships
with school personnel, representatives from external organisations, and
others; communicate information to the public with confidence and accuracy;
respond to phone calls, email, letters, and other communications.
Document all vendor/Supervising Teachers contact in database.
Act as Customer Service with all Vendors related issues.
Receive, Process, and distribute mails.
Process Vendor Approval requests.
Work with equipment such as copy machine and fax.
Perform other duties similar to above in scope and function as required.
Jan 15th, 2018– April 6th, 2018
Accounts Receivable Clerk – Hirepool NZ – Penrose, Auckland.
Utilize computerized accounting software programs (Streamline,
Excel, Word) to perform duties and responsibilities.
Generate Debtor Statements and send to Debtors monthly.
Research cash receipts, coding and posting of receipts.
Prepare bank deposit.
Reconcile Bank Statement daily.
Research and apply unallocated cash.
Oversee client accounts.
Nov 2015 – Jan 5th, 2018
Accounts Receivable Clerk – Pharmaco NZ – Mt Wellington,
Auckland.
Utilize computerized accounting software programs (Streamline,
Excel, Word) to perform duties and responsibilities.
Generate Debtor Statements and send to Debtors monthly.
Research cash receipts, coding and posting of receipts.
Prepare bank deposit.
Reconcile Bank Statement daily.
Research and apply unallocated cash.
Oversee client accounts.
Operate office equipment including computer, copier and calculator.
Organize and maintain up to date financial records.
Provide monthly financial and management reports.
Update Debtor contact information
Assist in financial management and analysis, as requested.
Organize and maintain retention files for required period of time.
Maintain Credit Control
Perform Data Entry
Prepare manual invoices
Accounts Payable Clerk - Pharmaco NZ – Mt Wellington, Auckland
Match purchase orders to invoices and enter invoices into computer
Reconcile processed work by verifying entries and comparing system reports
to balances
Verify vendor accounts by reconciling monthly statements. Enter new or
update vendor names and data
Report sales taxes by calculating requirements on paid invoices
Provide accurate and effective document preparation and records
management relative to the AP function in accordance with records retention
policies and procedures.
Protect organization’s value by keeping information confidential
March 2015 – October 2015
Customer Service, Aquatherm NZ – Penrose, Auckland
Answer Phone Calls, Process Orders, Email Customers, Invoicing,
Dealing with Queries and other Miscellaneous Duties.
Jul 2013 – March 2015
Branch Manager, Olive Financial Services – Manteca, California
Responsible for all Aspects of Branch Operations, Sales, and Staffing Needs. Build and Maintain Current and Potential Customer Base through Referrals, Sales, and Marketing. Preparing and Filing Tax Returns for Businesses and Individuals, Auditing Tax Returns, Preparing Payroll and Bookkeeping for Business Clients, oversee Financial Transactions, Customer Billing and Cash Handling, Evaluating and Gathering Information for Best Practices and Writing Reports for Quality Control.
Jan 2006 – Apr 2013 Store Manager, H&R Block – Manteca, California
Responsible for day-to-day Office Operations, Management, and Performance of the Office, including Scheduling and Training. Setting Office Goals and Propelling Performance to Exceed Goals, Guaranteeing Superior Client Service and Expanding Client Base by Local Marketing. Supervising, Guiding, and Training all Tax Office Staff. Ensuring Compliance and Implementing Company Policies. Routine Preparation and Filing of Tax Returns, Auditing Tax Returns and Serving as a Knowledge Resource on Products and Issues related to Taxes.
Oct 2005 – Present Real Estate Agent, Prudential California Realty – California Central Valley
Licensed, Responsible for helping clients Purchase and Sell Residential Properties, including Single Family Homes, Condos, and Duplexes. Provide Comparative Appraisals and Data to Clients, Visit and Show Sites and Explain Features, Facilitate Acquisition Transactions, Ensuring Proper Paperwork, act as Intermediary between Buyers and Sellers while working with Attorneys, Loan Officers, and Agencies.Cultivating client base.
Nov 2004 – Oct 2005 Real Estate Agent, RE/MAX Real Estate Center – Manteca, California
Licensed, Responsible for helping clients Purchase and Sell Residential Properties, including Single Family Homes, Condos, and Duplexes. Provide Comparative Appraisals and Data to Clients, Visit and Show Sites and Explain Features, Facilitate Acquisition Transactions, Ensuring Proper Paperwork, act as Intermediary between Buyers and Sellers while working with Attorneys, Loan Officers, and Agencies. Ensuring Proper Inspections and Identifying Repair Needs. Cultivating client base.
Apr 1995 – Apr 2004 Printroom Operator, Qualex Incorporated – Manteca, California
Using Print Design Layout and Computer Skills to Print Photographs in High Volumes from CDs, Data Disks, and Paper onto various Media. Maintenance and Adjustment of the Print Machines According to the Various Jobs. Meeting Strict Deadlines and Ensuring Client Satisfaction with Production Quality.
Jan 1992 – Nov 1994 Teacher, Sabeto Secondary School – Fiji Islands
Design and Implement Original and Modified English and Mathematics Curricula for High School Students, including Literacy, English Grammar and Spelling, Comprehension of Literature and Audiovisual Media, Upper Level High School Mathematics and Personal Finances. Accommodate Individual Learning Styles and Interests, Coordinate with Other Instructors to Streamline Comprehensive Learning across Departments, Regularly Incorporate Best Practices in Teaching. Administer Formal and Informal Tests, Monitor Progress, and Meet with Parents and Guardians for Periodic Reviews. Implement National Educational Standards and Prepare Students for College Entrance Exams.
HONORS AND ACTIVITIES
President of Student Council
Member of Debate, Quiz, Oratory, and Basketball teams
Proud sponsor of Ray of Hope
Tax Preparer and Auditor License through IRS and California State
Certified Instructor of Tax Classes
--- References available upon request. ---
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