Customer Service Accounts Receivable

Roger Jones

Premium Payments Processor

Holiday, FL 34691

********@***.*** - 727-***-****

A position as an accountant/bookkeeper with a solid, well-established company within an environment conductive to personal and professional growth in the field. Ability Summary

Able to apply Bookkeeping/Accounting skills. Exceptional customer service skills with great attention to detail. Willing to go the extra mile to get the job done. A strong team player and also able to work independently. A very quick learner.

Authorized to work in the US for any employer

WORK EXPERIENCE

Premium Payments Processor

Mangrove Employer Svc Inc - Tampa, FL - November 2012 to January 2017 Maintained accounts receivable, applied Cobra payments to participants accounts on the computer. Generated and sent balance due letters to participants when payments were not enough to cover the balance due.

Separated the incoming daily mail from the postal service, UPS and FedEx. Totaled payments at the end of the day and balanced payments to total from the computer report of the daily activity.

Performed daily deposits of payments received.

Filed the daily reports once finance had entered them on the GL. Verified totals for the monthly PD reports sent to clients. Filed accounts payable invoices.

Assisted with other duties in the finance department. Bookkeeper-Purchasing Agent

Pitney Bowes, Inc - Tampa, FL - October 2007 to September 2010 Purchased supplies as needed for many supplies throughout the us. Kept in contact with all the sites either by phone or e-mail as to what they needed to keep the printing and mailing operations going.

Ordered office supplies and mail machine supplies for many of the sites. E-mailed sites to let them know when they could expect the orders to be delivered. Contacted the vendors when there was a problem with the order. Worked with the accounts payable department to get invoices paid. Bookkeeper-Business Services Coordinator

Concorde Career Institute - Tampa, FL - January 2001 to September 2007 Maintained accounts receivable, posted payments to students accounts either electronically by computer or manually.

Performed monthly billing for students receiving funds from VA, Voc. Rehab., WIA, and many independent organizations.

Reconciled all campus bank accounts and performed daily deposits. Maintained accounts payable, matched invoices and P.O.'s, coded invoices, copied and batched invoices for shipment, and filed invoice copies for future reference. Bookkeeper

EAI-Tampa Technical Institute-Pinellas - Largo, FL - April 1998 to November 2000 Campus

Maintained accounts payable, matched invoices and P.O.'s, coded invoices, posted invoices into computer system, copied and batched invoices for shipment, and filed invoice copies for future reference. Maintained accounts receivable, posted payments to student accounts either by computer or manually. Monthly balancing to General Ledger

Reconciled all campus bank accounts and performed daily deposits. Performed as Payroll Administer, which involved documenting and recording employees' hours worked, employees' bonuses and gas allowances.

Accounting Clerk

Tampa Technical Institute - Tampa, FL - October 1995 to March 1998 Maintained accounts receivable; posted payments to student accounts. Performed monthly billing for students receiving funds from VA, Voc. Rehab., and many independent organizations.

EDUCATION

Bachelor's in Accounting

Tampa College/Florida Metropolitan Univ. - Clearwater, FL August 1993 to May 1996

Accounting/Data Processing

Webster College

June 1993

CERTIFICATIONS/LICENSES

Business Ethics

November 2011

Computer Basics

ADDITIONAL INFORMATION

Have over 20 years' experience in Bookkeeping/Accounting. Exceptional customer service with attention to detail. Excellent written and verbal communication skills. Able to multi-task while working in a fast paced environment. Strong team player with ability to work independently. Quick learner.

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