Executive Administrative Assistant

Experienced professional, seeking a long-term position with room for growth and advancement, where I can utilize my knowledge and previous work experience to provide excellent customer service and establish positive clientele relationships.

Proficient in MS office

Knowledge in Medical plans, practices and terminology.

Specialize in healthcare management and administration

Knowledgeable in ICD 9 and 10

EPIC, Medix, Sycle

Strategic thinking

Planning & Scheduling

Excellent Time Management

Configured systems

Policies & Procedures

Trained & Mentored staff

Supervised employees

Specialize in both in network and out of network benefits and coverage.

PROFESSIONAL EXPERIENCE

BOULEVARD HEARING CENTER 03/2017-CURRENT QUEENS, NY

Practice Manager

Directed and supervised the day to day operations

Ensured a high quality patient experience

Pro-actively communicated decisions to clients and employees within practice guidelines

Responsible for developing and carrying out all established policies

License and certification renewals

Planned and prepared work schedules and assignments

Ensured compliance with applicable government laws, rules, procedures, regulations and company policies.

Accounts receivables and accounts payables

Community outreach

Performance and salary reviews for staff

Utilized Sycle

DR. FUCHS 01/2018-CURRENT BROOKLYN, NY

Practice Administrator

Leaded and directed daily operations

Created and implemented policies and procedures

Medical records management

Collected insurance co-payments and deductibles

Utilized Medix

Scheduled surgeries with affiliated hospital

Responsible for the hiring, scheduling and onboarding of employees

Vendor and company representative management

Scheduled appointment and in office medical procedures

Handled insurance verifications, appeals, and denials

Processed appropriate paperwork for maternity coverage, maternity leave, and returns to work

PIEDMONT PEDIATRICS 09/2016-03/2017 ATLANTA, GA

Practice Administrator

Liaison between providers and patients

Medical records management

Utilized EPIC

Answered and directed phone calls to appropriate department

Supervised team of Patient Care Coordinator, schedulers and medical record clerks.

Scheduled and confirmed patient appointments

Created and implemented practice policies and procedures

Specialist referrals

Reported new born births and bili levels

Coordinate weekly and quarterly team and practice meetings

PIEDMONT SURGERY CENTER 02/2014-03/2017 ATLANTA, GA

Executive Administrative Assistant Managed and directed team of over 30 employees including

Managed and directed team of over 30 employees including

Provided administrative support to Chief Operation Officer and President

Coordinated, arranged and managed meetings and calendars

Arranged travel and transportation

Handled accounts payables and processed check requests

Processed expense reports

Managed all deliveries in and out of the office

Responsible for all surgical and office supplies

Facilitate resolution to internal and external issues

Surgery Scheduler

Retrieved consent forms, H&P forms, and referrals

Coordinate with affiliated hospital and private physician offices to schedule patient surgeries

Interviewed patients and families to gather accurate information

Insurance verification and prior authorization

Obtained medical clearance

Managed surgical case calendars

PHOENIX OB/GYN 01/2012-02/2014 NEW YORK, NY

Patient Care Coordinator

Responsible for all front office activities

Answered and directed all phone calls

Greeted patients and visitors

Scheduled all patient appointments including follow ups

Processed and verified insurance

Collected copayments and deductibles

Billed patients for balance due

Created superbills for services rendered

Utilized EPIC

Scheduled representatives during appropriate hours

EAR, NOSE AND THROAT CENTER 01/2011-02/2012 MARIETTA, GA

Patient Service Representative

Managed patient charts

Collected patient payments

Stored and verified patient data

Processed and verified insurance

Scheduled patient appointments

EDUCATION

B.S BIOLOGY PRE-MEDICINE 05/2012 UNIVERSITY OF WEST GEORGIA

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