MOSLEH KAMAL IBRAHEM

* **** *** ** ****** St. Gesr El Suez St. Masr El Gadeda

Contact # s :( +2-010-**-**-**-**)

ac58e3@r.postjobfree.com

OBJECTIVE

This resume is to be presented for a permanent job consideration, seeking a new challenging career where I can apply my academic studies, practical experience, and computer & language skills into practical life.

PERSONAL INFORMATION

Date of Birth : Aug 1, 1982

Place of Birth : Cairo.

Nationality : Egyptian.

Marital Status : Married, male

Military Status : Exempted Final.

EDUCATIONAL BACKGROUND

El Azhar University -The College of Education- Social work

Graduation year: 2005

Working Experience

Alamia Resort - Greek Island Resort Heliopolis

Human Resources Manager

Include All Activities & Proses in (Follow-up and QA) From Jan2017 till Now

Candy Makers A subsidiary of a group of companies Sima Foods Industries Administrative Consultant for Human Resources Management Include All Activities in HRM

From Apr, 2016 to Dec, 2016 10Th of Ramadan City

ElHelow Style Office Furniture

Human Resources Manager Industrial Zone - Abour City Include All Activities & Proses in (FolloUp and QA - QC) From Nov, 2014 to Jan, 2016

Basic tasks I perform

- Maintains the work structure by updating job requirements and job descriptions for all positions.

- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

- Prepares employees for assignments by establishing and conducting orientation and training programs.

- Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

- Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

- Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.

- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

- Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.

- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

- Completes human resource operational requirements by scheduling and assigning employees; following up on work results.

- Maintains human resource staff by recruiting, selecting, orienting, and training employees.

- Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. SARHAN for Marble and granite Industrial Zone - Shak El Thoaban, Tura, Cairo Administrative Manager and Human Resources Manager From Mar, 2014 to Oct, 2014

Roiaa Elgammal of the Tourism and Real Estate Investment From Jan, 2013 to Mar, 2014

Administrative Manager Human Resources Manager Dokki – Giza BarcodeWit & Sequential Systems . Stick h The bes t Cairo From September 2011 to December 2012

Alexandria Branch Manager Smohaa. Alexandria

Administrative Manager Suez Bridge St. Cairo

Include All Activities & Proses in (FolloUp and QA - QC) in All Branches'

CompuScope®

A Wider Scope of Information Technology Nasser City from July 2008 to Oct.2011

Acting Operation Manager – Alexandria Branch Manager Executive Manager - Administrative Manager

Summary Functions, Which Worked Out In Chronological Order within the Company

®

1 - C oach of ERP P rograms to P rograms D esigned B y the C ompany Softech English - Egypt.

2 - Monitor The Quality And Follow-up Of The Company And Efficiency In The Delivery Of Services To Customers.

3 - Chairman of the Customer Service Department.

4 - Director of the Management of Internal Operations, Marketing and Sales Company.

5 - Director of the Company's Alexandria Branch.

6 - Director of Human Resources Management.

7 - Director of the Company's Quality Control Department. In the Context Of The Work Of All Sections Of The Company, you Have Made A Study And Action Plan For The Company And Internal Restructuring Were Prepared (The Constitution Work For The Company In What Is Called The Statute Of the Company) And Contains: -

• The Policy Of The Company.

• Administrative And Functional Structure Of The Company Stating The 1 - The Administration Of Her

2 - The Section Of His

3 - Director Direct

4 - Specifications Required

5 - Job Tasks

6 - Functional Responsibilities

7 - Goals Required

8 - Progress Reports To Senior Management

9 - Reports Of Subordinates

10 - Operating Requirements

• The Structure Of Wages The Company During The Five (According To The Adopted Policy Of Each Company) Years To Come.

• Work Session of the company and internal departments - and with customers.

• To list the basic system (Vacations - Absences - Attendance and leave – Appointments It Was Most of the Tasks Assigned to Administrative Tasks. Nourayn Media Group. Maadi

Vice manger of Nourayn center of media research - HR Specialist

C3 Call center New Maadi

Customer service executive - Trainer for new staff – Follow-up

Raya Contact Center & Man

Customer service executive and Follow-up Giza

Projects:

Arab Bank: (Jan 04 – Mar 06) as support.

McDonald's (FMCG): (Jul 02 - -may 04)

SKILLS AND KNOWLEDGE

COMPUTER SYSTEM

Microsoft desktop products.

Microsoft Office (word, excel, power point, access and outlook).

Microsoft Great Plains Siebel CRM: User Interface.

Main Sat

Contacts manger application (C.M)

Crystal report.

Familiar with Internet Explorer 4 and Higher.

LANGUAGE SKILLS

Arabic : Mother tongue

English : Good command of English language.

TRAINING COURSE

ERP(Enterprise Resource Planning) Company Has Softech®

HRM (Human Resources Manager) Company Has Softech®

Certified Customer Services Professional from the International Customer Services Association (ICSA).

OTHER SKILLS

I have the ability to organize my work with self esteem, Able to work under pressure with positive decision making, capable to do the work in accordance with my potential career.

Able to ad here instructions and command and will improve quickly.

A good team player, flexible, Thoughtful, Ambitious.

Energetic and self motivated.

Exceptional verbal and written communication skills.

Positive and professional customer oriented attitude

Good problem solving and analytical skills.

PERSONAL SKILLS

Team work, Leadership, Interpersonal Skills, Initiative and pro-activity, Willing to learn, Action planning, Commitment, Working and coping under pressure. HOBBIES AND INTERESTS

Playing sports

Read books and Others Hobbies

My Personal Pages

https://www.linkedin.com/in/moslih-kamal-491a402b/

https://people.bayt.com/moslih1882/

“Thank you very much for your attention"

Best Regards,

Signature: MOSLEH KAMAL IBRAHEM

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