Internal Audit Quality

Christopher R. Belcher, ASQ CQA

**** ******** ***, *********, ** 24605

304-***-****•*****.*********@*****.***

Qualifications Summary

Bank internal audit professional with ten years of experience that includes Sarbanes-Oxley key and supporting internal controls testing and documentation, internal and external fraud investigations, enterprise risk management, and internal audit. Skilled in problem solving and solutions development, financial analysis, regulatory compliance, financial and operational internal controls, and process improvement.

Professional Experience

HENRY SCHEIN, INC.-BASTIAN, VA

Quality Assurance Specialist

July 2015-Present

Successfully performed internal quality audits to aid in process improvement and compliance with the company’s standard operating procedures, as well as applicable regulations. Tracked corrective/preventive action requests to ensure their implementation and effectiveness. Created and monitored the Internal Audit schedule and served as a mentor to the Internal Audit Team in the performance of their audits. Monitored identified risks and evaluated them throughout the year to determine whether they had increased or decreased in severity.

Selected Accomplishments:

Successfully created a risk management procedure and a risk assessment to identify risks, rank them, and identify compensating controls and contingency plans.

Successfully developed a Material Review Board procedure to formally document the disposition of non-conformances.

Successfully re-engineered the Internal Audit system, focusing on proper planning, sampling, and documentation of audit results.

Successfully streamlined the customer complaints process, ensuring that complaints were delivered to Distribution Center management timely.

Successfully identified complaints on the monthly Customer Complaints Summary which were not attributable to the Distribution Center. This aided in giving a more accurate picture of the Distribution Center’s performance.

Actively spoke with Distribution Center staff and management concerning the advancement of a culture of quality.

Successfully assisted in planning and executing a “Quality Day” for Distribution Center management, which stressed changes to their management practices that could have a positive impact on quality.

Successfully assisted in implementing a Customer Survey Card Program by developing a sampling method to ensure customers were not selected more than once per quarter.

Created a Quality Metrics dashboard to centralize and track performance metrics.

Automated issues tracking to send notification emails utilizing an Excel macro.

Created standardized audit checklists to streamline the internal audit process.

FIRST COMMUNITY BANK, Bluefield, VA

Senior Internal Auditor, May 2011-May 2015

Successfully performed financial and compliance related internal audits, Sarbanes-Oxley internal controls testing, and special projects. Mentored and trained new internal audit staff in the performance of their assigned audits. Assisted the outsourced information technology and acquired loan loss-share internal audit and independent registered public accounting firms in the performance of their audit engagements.

Selected Accomplishments:

Assisted with the successful reorganization of the internal audit function hiring and training audit staff procuring and implementing internal audit software, and developing the internal audit risk assessment.

Streamlined the number of Sarbanes-Oxley key internal controls by evaluating the impact on the company’s financial reporting and eliminating those with no direct impact. This process reduced the internal audit key controls testing by approximately 35 percent.

Assisted in the successful transition from one core bank operating system to a new one.

Risk Management Officer, June 2007-April 2011

Assisted the Director of Enterprise Risk Management in the performance of risk assessments for all functional areas within the company. Assisted in managing the company’s insurance coverage and reviewing large deposit account overdraft positions. Assisted the outsourced internal audit function in obtaining required documentation and maintaining the Sarbanes-Oxley key internal controls documentation. Assisted the independent registered public accounting firm with the performance of their audit engagements.

Selected Accomplishments:

Successfully detected numerous customer account kiting schemes, preventing financial losses to the bank.

Resolved deferred loan fee issues (FASB 91) related to a bank acquisition.

Assisted in the system conversion process for two successful bank acquisitions.

Senior Financial Auditor, January 2007-June 2007

Successfully performed financial and compliance related audits, testing the Sarbanes Oxley key internal controls, and maintained the related key internal controls documentation. Assisted the independent registered public accounting firm in the performance of their audit engagements.

Selected Accomplishments:

Successfully mentored new audit staff.

Consistently completed assigned audit projects on time or ahead of schedule.

Internal Auditor, May 2005-January 2007

Successfully performed financial, loan, compliance, and operational audits assignments. Assisted with bank acquisitions, including core system conversions and acquisition date branch operation transition.

Selected Accomplishments:

Consistently completed assigned audits on time or ahead of schedule.

Promoted to a Senior Auditor in less than one year.

BLUEFIELD STATE COLLEGE, Bluefield, WV

Tutor, Bluefield State College January 2003-May 2007.

Tutored students in all accounting, general business, finance, and math classes.

Education

Bachelor of Science in Accountancy, Cum Laude,

Bluefield State College, Bluefield, WV, May 2005

GPA of 3.37 on a 4.0 scale

Certifications

Certified Quality Auditor-American Society for Quality-Certificate #67859

Organizational Affiliations

Gamma Beta Phi Honor Society President, Bluefield State College

Delta Mu Delta Business Honor Society Member, Bluefield State College

Volunteer Income Tax Assistance participant from January 2004-April 2006

References

Available upon request.

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