Manager Employee Relations

PROFESSIONAL EXPERIENCES

Come Land Maintenance

**/** – 10/17

Senior Human Resources Manager

As the Senior HR Manager, my primary responsibilities are to ensure the organization remains HR functional in all areas of operations in multi-states. HR functionalities are, recruitment, safety, risk management, job postings, pre-boarding, on-boarding and new hire orientations at various sites, employee relations, reference checking, systems created for a work-stress free environment, processing employee statuses, creating and modifying company polices, job descriptions, investigations, employee relations, payroll enforcement, training and development, safety management, workers compensation, harassment training, employment engagement, benefits, updating employee handbooks, ensure OSHA compliance, creating internal documents-management, e-verify, HRIS management (Sentrifugo), Chronotek-IDs (CIDs), Exact Pay, APD, involuntary/voluntary terminations, field HR audits, lay-offs, exit surveys, creating job descriptions, ensure I 9’s and W4 are compliance to federal regulations, employee auditing files i.e. I9 and tracking, attend job fairs, administering PTOs, PDL, FMLA/CFRA, ADA., enforcements of EEO. Conduct employee reviews for direct HR support staff and also field employees are receiving their reviews on time. Provide OSHA reporting annually and safety inspections. Conduct investigations in domestic and or various states. Conduct training seminars to field management in disciplinary documentations, accident reporting, performance reviews and employee separations.

Camino Nuevo Charter Academy

Clerk –Food & Services Program

09/15 – 06/16

Participated in, and is responsible for data-entering into PowerSchool pertaining to the school services program. I perform additional functions for example, process all free and reduced-price meal applications, conduct verification of income on the required percentages of applications, send notification letters to parents, prepare accurate meal applications for audit, food safety, OSHA, customer service, work with other clerks to entering accurate data regarding utilizing using established guidelines, policies and procedures. Maintain confidentiality regarding school matters and student personnel information. Performs other duties as ad hoc.

The Accelerated School (TAS) 08/12-8/15 (part-time)

FSW III

My responsibilities are to prepare and serve meals from grades 2-6 at two satellite locations (ACES I & II). I ensure the safety and wellbeing of children during breakfast and lunch. Implement food safety and provide safety training to new employees. In addition, I review the cafeteria applications to ensure compliance of its entirety and submit for processing. If parents are selected for a financial audit, they will be ask to submit certain documents for review. I also prepare snacks that are prepared in accordance to regulatory compliance from the Child Nutrition Information and Payment System (CNIPS).

Santa Monica-Malibu School District (SMMSD), Santa Monica CA 09/11-06/12 (seasonal)

Food Service Worker-Sub

Assist in the preparation and service meals for students of grades k-12. Ensure food and safety compliance through the district and CAL/OSHA. Supervised students during peak meal periods to ensure a healthy and safety environment. Prepared nutritional snacks for children and ensuring that they participate in active sports to achieve academic excellence.

OTDCyclesports, Los Angeles, CA

10/08 – 09/11

Human Resources Manager

As sole HR Manager my direct responsibilities were to continually evaluate employee programs, recommending improvements to employee relations policies and making sure that all employee-related policies are in concert regulations. Ensure pre-boarding and on-boarding are followed along with new hire orientations. Provide benefits enrollments. Create and provide compensation and benefit comparison reports to the executive team for potential recommendations to improve the company's current offerings. Discover new ways to improve employee morale by way of pulse surveys and direct feedback. Conduct employee appraisals and ensure it is documented correctly, investigations, review employee handbook to remain current, provide harassment training, field HR audits, ensure I9/W4- compliance, safety management, training and development, payroll audits and employee file audits. My responsibilities also followed a successful program to reduce employee turnover and also to attract top talent to open positions. Additionally, other HR components applied were payroll utilizing ADP/HRXpert, benefits enrollment and processing, HRIS, and act as liaison between the company and outside legal and professional resources to ensure current laws and regulations are being followed, OSHA, FMLA/CFRA, PDL, EEO, ADA.

Starbucks, Beverly Hills, CA

08/07 – 05/08

Assistant Manager

As the AM, my role was to assists and supervises store partners in addition to create and maintain the Starbucks experience for customers. My responsibility is to model and act in accordance with Starbucks guiding principles regarding ethics, operations and equal treatment to all partners and customers. Additional duties includes, all banking reports ensure safety audits are completed with all partners. Continuous training in customer service using various activities that fosters team work and build comraderies.

Deltaco, Los Angeles, CA

12/05 – 07/07

General Manager

Del Taco is an American fast food restaurant chain which specializes in American-style Mexican and American foods such as burgers, fries, and shakes. My position as the GM was to run the day-to-day operations and mange a diverse team (25-30 head count) to ensure and provide customer service. Ensure that all financial metrics are within budget through delegation and follow-up with shift supervises. Provide continuous development in customer service, leadership and team work concepts. Maintain excellent rapport with corporate to apply new food and operational applications. Proctor shift-supervisory workshop classes. Ensure food safety and training is in compliance. Abide by all employment regulations to ensure transparency.

Ana’s Elderly Care Home, Culver City, CA

08/02 – 12/05

Human Resources Administrator

As the sole HR Administrator, my responsibilities were to assist the owner in office management, composing daily correspondence to vendors, process account receivables, conduct new hire orientations/onboarding, do all HR administrative tasks, inventory all office supplies to remain in budget, employee relations, schedule client appointments and conferences as needed, process payroll and employee benefits enrollment. Process timesheets and payroll, benefits management, safety training, employee recruitment, and all employee-relations.

El Pollo Loco

11/95-11/05

Restaurant Manager

Provided an increment role in restaurant operations through staffing, safety audits, HR audits, payroll audits and financial controls. Provided on-boarding and new hire orientations for internal and external stakeholders. Reconcile P/L statements for analysis of monthly business to ensure finances are within budget.

Pizza Hut

01//92-10/95

General Manager, Area Audit Leader and Trainer

Provided support to all new del-co units in ways training new and existing management in operations, conduct HR audits, provide safety trainings, run del-co units for AM coverages. My delco-restaurant was the designated training store that provided internal/external training for store operations. I was part of the start-up team for new locations and conducted franchise conversions.

EDUCATION Masters in Business Administration /Human Resources Management (MBA/HRM)

University of Phoenix (Los Angeles, CA)

CERTIFICATIONS Professional of Human Resources (PHR) Certification

Loyola Marymount University-In progress 2018

Human Resources Management Certification

Cal State University of Long Beach

Human Resources Management Certification

University of Phoenix (Los Angeles, CA)

DEVELOPMENTS SHRM -PHR & SPHR learning courses / credits for seminars/workshops related to

human resources competencies.

PwC (Power waterhouse Cooper) Internal Audit/HR training/development

AFFILIATIONS Society of Human Resources Management (SHRM)

Professionals in Human Resource Associations (PIHRA)

The State Bar of California (Proctor)

LANGUAGE Bi-lingual English/Spanish

SKILLS Microsoft Word, Excel, Access, Power Point, Outlook, ADP/HR-Xpert, Data Entry,

Chronotek, Xpert- HR, Cal Chambers –HR, Power Schools, e-Verify.

VOLUNTEER Volunteer as a teacher assistant for the ACES public charter school. Assisting

students with assigned instruction as per teacher, grade school work, supervise students in and out of classrooms. Help with fund raisers for school supplies, field trips and the campus needs.

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