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Employee Relations Management

San Diego, California, United States
July 11, 2018

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Esmeralda Ramirez

**** ****** ****** *** *****, CA 92139 619-***-****


• Personnel Management & Administration • Pre & Post Employment Testing, Screening & Assessment

• HR Program/Project Management • Employment Law, Mediation, Negotiations & Advocacy

• Benefits Administration & Program Education • Employee Relations & Alternative Dispute Resolution (ADR)

• Team Performance Management & Training • Staffing Program Management & New Hire Orientation

• Policy Development & Payroll Administration • New Hire & Specialty Recruiting, Development & Retention

• Organizational & Process Development • Communications, Compliance Assurances & Documentation

• Program Audit, Analysis & Reporting • FMLA/ADA/EEO/WC & OSHA Compliance

• Software proficiencies include Microsoft Word, Excel, PowerPoint & Outlook

• Bilingual (English, Spanish)


QUALIFICATIONS • Dynamic and engaging human resources professional with extraordinary abilities in large-scale pre

and post-employment recruiting, testing, assessment, validation and reporting for large business.

• Demonstrated abilities in workforce development and training, performance management, employee relations including negotiations, benefits education and administration, mediation, dispute resolution and disciplinary actions.

• Superior HR program management abilities which includes experience in organization management, compliance assurances with all state and federal policies and regulations, fair administration of Family Leave & Medical Act (FMLA), Americans with Disabilities Act (ADA), Employment Equal Opportunity, Workers Compensation, and OSHA regulations promoting a safe and equitable environment.

• Superior communication and organizational management skills with a history of excellence in personnel program management and the methodology to ensure success.

• Record of excellence identifying policy and organizational deficiencies, developing remedies, and improving workforce retention.

• Resilient professional with a strong sense of priorities, a keen eye for detail and a valued reputation for integrity successful in comprehensive oversight of personnel programs.


03/07 to Present CALIFORNIA MARINE CLEANING, INC., San Diego, CA

Human Resources Manager

• Provide leadership and guidance over the Human Resources department for a private government contractor which provides chemical and mechanical tank cleaning for US military vessels.

• Oversee leave-of-absence programs and personnel records, administrate benefits enrollment and programs, compensation structures, incentives, new-employee orientations, and benefits education.

• Forecast and administrate the HR budget, and manage, resolve and mitigate HR workplace issues.

• Manage unemployment and disability claims, prepare appeals and effectively represent the company during arbitration.

• Support divisional managers, supervisors and leads with team performance issues, including counseling, performance reviews and disciplinary documentation.

• Manage all HR reporting including EEO, IRS, OSHA, COBRA, wage and hours, and workers compensation.

• Prepare payroll via ADP systems and methodologies, perform payroll audits, ensure compliance with the Affordable Care Act, verify employment, and document prevailing wages, time and attendance.


Esmeralda Ramirez PAGE TWO


Demonstrated achievements:

• Developed improved policies and procedures advancing ability to recruit talent, improve retention, and reduce and mitigate safety and regulatory compliance resolutions.

• Created new group benefits database and developed new hire orientation, training and incentive programs.

• Expertly negotiated over 50 salary offers and sign-on bonus packages annually at both the exempt and non-exempt level creating win-win situations for both the corporate business and talented employees.

• Developed improved staff OSHA, regulatory and related documentation training ensuring full compliance with workplace injuries and safety resolutions.

• Authored and deployed comprehensive employee handbook detailing disciplinary procedures, code of conduct, FMLA policy and benefits program education.

• Revised and amended job descriptions, qualifications and profiles across the entire workforce through complete workforce audit and analysis for all positions.

11/05 to 03/07 FILE FINDERS PUBLIC RECORD, Chula Vista, CA

Office Administrator

• Provided complete detailed background checks and screenings, including audit of courthouse and proprietary national criminal database of criminal records for businesses, and provided complete reporting.

• Facilitated improved client hiring through complete and thorough screening, background checks, and research including on-site court search retrieval on Felony, Misdemeanor, and Civil and Federal records.

• Verified personnel background and histories including social security numbers, driving records (MVR), education, previous employment, references and credit reports.

• Provided complete client service delivery, accurate and consistent client communications, document and data management, prepared client reporting, and managed and controlled documents within time critical deadlines.



Bachelor of Arts, Criminal Justice


2015 • PHR Certification coursework, Training and Development at San Diego State University

2016 • PHR Certification coursework, Talent Acquisition at San Diego State University

2010 • PHR Recertification Credits 2010

• PHR/SPHR Certification Prep Course 2010


Present Ongoing training in the areas of compensation and benefits, employee and labor relations, leave of absence, workers’ compensation and workplace safety/security including:

2014 HR Update

2013 Annual HR Legislative Update including the effects of the ACA

2012 ADP Training, PC Payroll, ADP Workforce & Enterprise Time2

2010 HR Generalist Course Certificate

HR Legislative Updates and Compensation Strategies

PHR/SPHR Certification Preparation Course Certificate

2009 Signal/LCA Maritime Conference

2008 Supervisor Harassment & Discrimination Training

Training the Trainer

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