Jennifer Engelhard

*** ***** ** **********, **, 513-***-**** ac587w@r.postjobfree.com

Objective

Dedicated professional who is currently enrolled in a Human Resources certification at SNHU searching for a challenging Entry Level Human Resource Administration position with a Company that will allow the use and growth of administrative skills, interpersonal abilities and career advancement. Applying my experience in multitasking, organization, communication skills and knowledge of Human Resources to a thriving office in which I can put down roots while contributing to the growth of a company.

Education

HUMAN RESOURCES MANAGEMANT CERTIFICATION CURRENT SOUTHERN NEW HAMPSHIRE UNIVERSITY

PARALEGAL CERTIFICATION MARCH 2017 ASHLAND UNIVERSITY

Major: Paralegal role in law

Related coursework: Writing Memorandums, Patients’ rights and responsibilities, legal query.

ASSOCIATES IN BUSINESS 1996-1998 MIAMI UNIVERSITY

Major: Business

Related coursework: Professional skills in the business arena. Proficient in drafting professional documents and possessing excellent writing skills. Course work in business management and documentation as well as team leadership and economics.

Skills & Abilities

MICROSOFT AND EXCEL PROFICIENT

Experienced in HRIS and Create, formulate and execute spreadsheets through excel. Several years of experience in running Microsoft Office efficiently. Sending and receiving faxes, distributing mail.

COMMUNICATION

After years in customer service positions, I am confident in collaboratively working within an office. Showing respect for other employees and well as clients. Friendly, yet thorough in all communications. When having an office run efficiently, communication is key.

LEADERSHIP

Currently enrolled in my second certification in Human Resource Management. Up to date with Ohio laws throughout the employment process. Have trained several employees in the duration of my current employer. Troubleshooting and being result-oriented has left me with a can-do attitude. There is no task too small or too large that I will not resolve. Relishing in encouraging my fellow employees, understanding that true success comes through team effort and being knowledgeable in the area of expertise.

Experience

BENEFITS SPECIALIST SOLUTIONS CCRC JULY 2017-PRESENT

Calculating mileage checks for entire office

Securing benefits through Medicaid, Medicare, Healthcare Market Place

Billing through Private Insurance companies

Experience in HRIS Programs

Keeping 3 spreadsheets updated daily with individual benefits progress

Submitting request to the Warren County Board of Health for extensions

Scanning and Faxing all submissions

Contacting clientele with updates

Knowledgeable in communicating what documents are required for submissions of benefits

Calling sources and tracking outcome of benefits applications

Reporting weekly of progress of secured benefits

Traveling to all locations within the Company to collect benefit applications then contacting clients with documents needed to submit.

Schedule appointments with clients in order to communicate their options for benefits and which is suited best for their needs.

Sending, retrieving and sorting faxes for several employees.

Multitasking at a high speed.

Entering medical records with extreme efficiency

Experienced in Carelogic scans and codes

Proficient in Microsoft office

Excellent communication skills

Checking in clients as well as scheduling

Tracking and updating 8 different client relation spreadsheets accurately

Answering a high volume of calls

Maintaining a professional demeanor and dress code

Ordering all office supplies for the building

Organizing incoming and outgoing office mail and packaging

Troubleshooting for clients as well as employees

Tracking office petty cash and keeping records of deposits

Communication between locations

SECRETARY ENGELHARD INSTALLATIONS JUNE 2012-2017

Managed ALL communications with clientele through out entire installation

Prioritized responsibilities while multitasking

Communicated all price sheets of products as well as cost of installations with clientele

Proof read and corrected when applied all incoming and outgoing invoices

Kept spreadsheets and all travel costs and reimbursements

Tracked all mileage for billing

Called clientele and scheduled installations as well has generated all feedback

Homemaker as well

STAY AT HOME MOM

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