Logistics Coordinator
Resume:
Lindsay Adams
Wapello, Iowa ***53
**********@*******.***
EDUCATION
La James International College- Iowa city, Iowa
August 5, 2009- February 16, 2010
February 17, 2010- December 17, 2010
Esthetician
Cosmetologist
Advanced Stylist Team, Advanced Makeup Team, Ambassador, and Student Council. Grinnell High School- Grinnell, Iowa
Diploma Received: 2009
GPA: 3.8
EXPERIENCE
Acciona Wind Energy – Logistics – Tooling specialist July 5th, 2017 – Current
Coordinate the return of transportation tooling fixtures after completion of projects. o Prepare export documentation such as commercial invoices, packing lists, and BOL’s.
Manage and track inventory of hardware for tooling fixtures. o Create trackers and reports via excel.
Work directly with ocean and inland carriers.
Create and manage forecasts.
Create processes for improvement at sites, ports, and warehouses to help manage the return process and avoid paying rental and replacement fees.
Help set up post sales shipments
o Quote with carriers and provide details of shipment to make sure we are getting the most cost effective rates.
Manage shipments and work directly with carriers to transport construction tooling from site to site and ports to site.
Read schematics and drawings to provide dimensions for fixtures to carriers.
Read and decipher manuals to be able to explain transportation, packaging, and storage needs to our carriers, sites, and warehouses.
Audit and track invoices and compare to project contracts to ensure correct billing. CH Robinson BP GoM – Account Coordinator
January 1st, 2017 – June 30th, 2017
Execute and understand the business of CH Robinson for specific customer o Shipment activation
o Load building
o Appointment scheduling
o Tracking and tracing
o Obtain updates
o Manage overages, shortages, and damages through filing and handling claims and incident reporting.
o Event management.
o Monitor load statuses and initiates corrective action when exceptions occur.
Customer Service
o Executes day-to-day transportation needs in cooperation with customer and carriers. o Respond to customer inquiries and provide updates related to exception and event management in a timely manner.
o Provides day to day issue resolution by identifying issues, utilize problem solving skills, determine best course of action, and provide solutions.
Maintain and update the process and efficiencies for the account o Partner with account supervisor to ensure account processes and SOP’s are completed, up to date, and adhered to.
o Responsible for learning and applying knowledge of the customer’s workflow, preferences, and SOP’s to meet customers’ expectations. o Responsible for knowing and training others on the available tools and resources.
Complete and analyze cost savings and system reports o Ensure accurate load data to meet customer reporting expectations. o Utilize systems to execute and maintain a daily reporting routine.
Mentorship
o Mentor and/or develop new operations employees.
Main point of contact for BP heavy haul land transportation. CH Robinson BP GoM Operations Representative
October, 2015 – January, 2017
Build and track orders for BP’s Gulf of Mexico account.
Manage BP cost savings through consolidating loads, using the dedicated fleet, and finding back hauls when available.
Build relationships with carriers, vendors, and BP reps.
Problem solve when issues arise as quickly and efficiently as possible. GEICO Insurance Service Representative
November ’14 - October ‘15
Assist policy holders with policies over the phone and provide day to day service.
Upsell coverages.
Refer policy holders other types of products sold by GEICO. Cost Cutters - Hair Stylist
July ’11 - November ‘14, Washington & Coralville, Iowa
Conduct consultation with clients to determine needs and advise services.
Maintain visual appearance of salon.
Provide outstanding customer service.
Up sell retail and services when possible to benefit the customer. SKILLS AND EXPERIENCE
My strongest skills to contribute to a team would be my ability to communicate, think critically, and meet timelines when it comes to high stress situations and fast paced environments. I firmly believe in being organized, having a plan, and being efficient through multitasking and prioritization.
So far, through my experience in the transportation industry, I have demonstrated the ability to learn quickly through hands on experiences and in doing so was able to take on the largest account in the oil and gas division of CH Robinson single handedly. My time working with BP has helped me further my knowledge not only in the transportation field, but also in the world of Oil and Gas.
My switch to Acciona only widened my knowledge in the logistics field by giving me hands on experience in the world of exporting as well as temporary imports. I was able to manage inventory and provide high level tracking and reporting to my directors.
I have shown outstanding customer service skills, proven sales ability, and the ability to work within a team as well as on my own with limited to no supervision. I have been able to build relationships, grow my network, and add to my communication skills to help build upon my professional career in the transportation industry and I am so excited to see what else I can take on in the future.
OSHA 10 Construction – certified.
First Aid/CPR/AED – certified.
REFERENCES
Available upon request.
Contact this candidate