SOFTWARE DELIVERY/RDBMS DEVELOPMENT ENTERPRISE IMPLEMENTATIONS

Pro-active and Diligent ITPM - offering a proven record of success leading all phases of diverse technology projects; PMP and Six Sigma credentials; and computer programming and business finance experience.

Business strategist- plan and manage high value dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent team player and communicator- leverage technical, business and financial acumen to communicate effectively with clients, vendors and teams.

Expert in agile and waterfall project management methodologies- Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

Skills Summary

Project Management:

Custom Software Development

Database Design (RDBMS)

System Migration/Integration

Enterprise wide implementation

Business intelligence

IT Project Lifecycle:

Costing & Budgeting

Requirements Analysis

Design

Project Scheduling

Testing/QA/Rollout/Support

Value-Added Leadership:

Cross-Functional Co-ordination

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Technical Training

Conflict management

Negotiations

Career Progression

ITPM, at CPF Board - 2009 to Present

Project Leader, SSO at CPF Board – 2007 to 2009

Regional Application Support at DuPont Singapore – 2005 to 2006

Senior applications analyst at UOB Singapore – 2004 to 2005

Senior systems analyst At Citibank Singapore – 2001 to 2004

Systems executive at EFunds India – 1999 to 2001

System analyst at Syntel India – 1998 to 1999

Software engineer at Information management resources, India & USA – 1995 to 1997

Have a total experience of 22 years with around 9 years in banking industry and 10 years in Government serving for housing and healthcare domains, and 3 years in production domain

Drove the high-quality completion of software / database development, software migration, revamp and enterprise wide implementation projects for all clients supported by the respective organisations served.

Achievement Highlights:

Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Coordinated with vendor effectively spanning across all aspects of SDLC, negotiating time and budget with them, managing conflicts with user and vendor.

Provided cost effective resource estimations taking into consideration – time, schedule and budget

Performed as project champion building up Business Process Architecture during IT Revamp bridging gaps between processes and schemes/systems

Leverage the new types of Business Intelligence analytics and agile methodology (KANBAN)

Conducted technical training workshops to develop the technical skills for the fresh candidates in the organisations

Conducted presentations on business and technical aspects for the teams in the departments involved

Honoured as Best Employee of the Month in recognition of outstanding project results.

Representative Projects (1997 to 2017)

Custom Software Development: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions supporting and managing various systems.

Results: Delivered robust, high quality, industry-leading software that provided savings to clients in terms of cost and maintenance, shortened processes from weeks to minutes

Key projects : Medisheld Life . E-housing for CPF, Insurance project for John Hancock, Custody project for Pershing USA, Enhanced Card systems, Enhanced Banking system for Citibank

Database Design: Guided teams in the development of relational database management systems (RDBMS), Hierarchical Database systems(IDMS) Results: Improved the consistency, recoverability and accessibility of data, performed data mining.

Key Projects – ITRevamp, Database Conversion projects, All development projects

System Migration/Integration: Project-managed large-scale initiatives involving the transition of programs to new platforms, DB and Operating system upgrades and the merger of disparate systems from acquired client companies.

Results: Achieved seamless migrations and integrations that were transparent to client customers.

Key Projects : IT Revamp 1 & 2, z/OS Upgrade in CPF

Enterprise wide Implementations: Directed global rollouts of new software and systems.

Results: Ensured defect-free releases through careful planning, testing and QA efforts.

Key Projects : Medishield life, E-Housing, IT Revamp 1 & 2, z/OS Upgrade in CPF, Enhanced Banking system for Citibank Hongkong, Custody project for Pershing USA (offshore-onsite model)

Business Intelligence: Leverage the new type of BI analytics and Agile methodology integrating the data across multiple data sources.

Results: Ensured managing of data and business across multiple platforms and sources, performed data mining and copying of data into various slices from SQL server for testing.

Key Projects : ITRevamp / Business process architecture for CPF

Technical Training: Performed technical training to fresh recruits and on advancements in technology.

Results: Ensured that the team were able to understand concepts and languages well, took an additional role as Department Trainer in Efunds and CPF

Early Career

Programmer analyst, 1995 to 1997

Completed programming assignments to enhance applications and software within mainframe, network and client/server environments. Improved functioning of databases, communication systems, storage area networks and server configurations.

Education & Credentials

Bachelor of Computer science and Engineering, Regional Engineering College, India

Project Management Professional (PMP), Project Management Institute (PMI)

Certified Six Sigma

Certified Quality analyst, QAI institute

Trainings and Workshops Attended

Title

Year

Organized by

Initial Training Program CICS, DB2, IMS-DB/ DC, JCL,VSAM, VC++

1995

IMR

IEF

1996

IMR

Assembler

1996

IMR

JAVA

2000

E-FUNDS

How to manage users

2009

CPF

Leading Effective Teams Program

2010

CPF

7 Habits of Highly Effective People

2011

CPF

Business Process Architecture

2011

CPF

Advanced JAVA, JSP servlets, EJB

2012

CPF

Crucial Conversation

2014

CPF

Lean six sigma foundation Course

2017

CPF

Supervisory Management skills

2017

CPF

Lean Six Sigma Green Belt Training

2017

Master of Project Academy

Agile scrum Master training

2017

Master of Project Academy

ITIL Certification training

2017

Master of Project Academy

Technical areas of exposure:

Languages/Software

:

COBOL, JCL, IEF, REXX, Easytreive Plus, SAS, C, AS400 COBOL, C JAVA, XML,SOAP, REST,JSP servlets, EJB, WEBSPHERE MQ

Databases

:

DB2, IMS, IDMS, ORACLE

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