SOFTWARE DELIVERY/RDBMS DEVELOPMENT ENTERPRISE IMPLEMENTATIONS
Pro-active and Diligent ITPM - offering a proven record of success leading all phases of diverse technology projects; PMP and Six Sigma credentials; and computer programming and business finance experience.
Business strategist- plan and manage high value dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
Excellent team player and communicator- leverage technical, business and financial acumen to communicate effectively with clients, vendors and teams.
Expert in agile and waterfall project management methodologies- Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
Skills Summary
Project Management:
Custom Software Development
Database Design (RDBMS)
System Migration/Integration
Enterprise wide implementation
Business intelligence
IT Project Lifecycle:
Costing & Budgeting
Requirements Analysis
Design
Project Scheduling
Testing/QA/Rollout/Support
Value-Added Leadership:
Cross-Functional Co-ordination
Team Building & Mentoring
Client Relations & Presentations
Business & IT Planning
Vendor Management
Technical Training
Conflict management
Negotiations
Career Progression
ITPM, at CPF Board - 2009 to Present
Project Leader, SSO at CPF Board – 2007 to 2009
Regional Application Support at DuPont Singapore – 2005 to 2006
Senior applications analyst at UOB Singapore – 2004 to 2005
Senior systems analyst At Citibank Singapore – 2001 to 2004
Systems executive at EFunds India – 1999 to 2001
System analyst at Syntel India – 1998 to 1999
Software engineer at Information management resources, India & USA – 1995 to 1997
Have a total experience of 22 years with around 9 years in banking industry and 10 years in Government serving for housing and healthcare domains, and 3 years in production domain
Drove the high-quality completion of software / database development, software migration, revamp and enterprise wide implementation projects for all clients supported by the respective organisations served.
Achievement Highlights:
Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
Coordinated with vendor effectively spanning across all aspects of SDLC, negotiating time and budget with them, managing conflicts with user and vendor.
Provided cost effective resource estimations taking into consideration – time, schedule and budget
Performed as project champion building up Business Process Architecture during IT Revamp bridging gaps between processes and schemes/systems
Leverage the new types of Business Intelligence analytics and agile methodology (KANBAN)
Conducted technical training workshops to develop the technical skills for the fresh candidates in the organisations
Conducted presentations on business and technical aspects for the teams in the departments involved
Honoured as Best Employee of the Month in recognition of outstanding project results.
Representative Projects (1997 to 2017)
Custom Software Development: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions supporting and managing various systems.
Results: Delivered robust, high quality, industry-leading software that provided savings to clients in terms of cost and maintenance, shortened processes from weeks to minutes
Key projects : Medisheld Life . E-housing for CPF, Insurance project for John Hancock, Custody project for Pershing USA, Enhanced Card systems, Enhanced Banking system for Citibank
Database Design: Guided teams in the development of relational database management systems (RDBMS), Hierarchical Database systems(IDMS) Results: Improved the consistency, recoverability and accessibility of data, performed data mining.
Key Projects – ITRevamp, Database Conversion projects, All development projects
System Migration/Integration: Project-managed large-scale initiatives involving the transition of programs to new platforms, DB and Operating system upgrades and the merger of disparate systems from acquired client companies.
Results: Achieved seamless migrations and integrations that were transparent to client customers.
Key Projects : IT Revamp 1 & 2, z/OS Upgrade in CPF
Enterprise wide Implementations: Directed global rollouts of new software and systems.
Results: Ensured defect-free releases through careful planning, testing and QA efforts.
Key Projects : Medishield life, E-Housing, IT Revamp 1 & 2, z/OS Upgrade in CPF, Enhanced Banking system for Citibank Hongkong, Custody project for Pershing USA (offshore-onsite model)
Business Intelligence: Leverage the new type of BI analytics and Agile methodology integrating the data across multiple data sources.
Results: Ensured managing of data and business across multiple platforms and sources, performed data mining and copying of data into various slices from SQL server for testing.
Key Projects : ITRevamp / Business process architecture for CPF
Technical Training: Performed technical training to fresh recruits and on advancements in technology.
Results: Ensured that the team were able to understand concepts and languages well, took an additional role as Department Trainer in Efunds and CPF
Early Career
Programmer analyst, 1995 to 1997
Completed programming assignments to enhance applications and software within mainframe, network and client/server environments. Improved functioning of databases, communication systems, storage area networks and server configurations.
Education & Credentials
Bachelor of Computer science and Engineering, Regional Engineering College, India
Project Management Professional (PMP), Project Management Institute (PMI)
Certified Six Sigma
Certified Quality analyst, QAI institute
Trainings and Workshops Attended
Title
Year
Organized by
Initial Training Program CICS, DB2, IMS-DB/ DC, JCL,VSAM, VC++
1995
IMR
IEF
1996
IMR
Assembler
1996
IMR
JAVA
2000
E-FUNDS
How to manage users
2009
CPF
Leading Effective Teams Program
2010
CPF
7 Habits of Highly Effective People
2011
CPF
Business Process Architecture
2011
CPF
Advanced JAVA, JSP servlets, EJB
2012
CPF
Crucial Conversation
2014
CPF
Lean six sigma foundation Course
2017
CPF
Supervisory Management skills
2017
CPF
Lean Six Sigma Green Belt Training
2017
Master of Project Academy
Agile scrum Master training
2017
Master of Project Academy
ITIL Certification training
2017
Master of Project Academy
Technical areas of exposure:
Languages/Software
:
COBOL, JCL, IEF, REXX, Easytreive Plus, SAS, C, AS400 COBOL, C JAVA, XML,SOAP, REST,JSP servlets, EJB, WEBSPHERE MQ
Databases
:
DB2, IMS, IDMS, ORACLE