Field Service Tech

WALTER RIVERA

***** *.* *** **-rd, Miami, Fla ***86 C: 305-***-**** ************@*********.***

SUMMARY

Experienced: Field Service Engineer with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

ACCOMPLISHMENTS

Electrician installing and troubleshooting multiplex fire alarms, experience in Inventory control and control work.

Strong mechanical, electrical and troubleshooting skills.

Ability to read, interpret blueprints and Service Bulletins.

Industrial, commercial, and residential electrician, Klystron microwave RF systems and computer networks.

Encoder Speed monitoring systems, PLCs, PCs, CNC’s, as well as electronic/electrical circuits. Implementing the yearly and quarterly Radiation Leak Testing on the GE ETD’s and all Morpho Detection CTX DSI Tomography X-ray machines.

Support the development and implementation of standard CMMS (computerized maintenance management system).

Proficient in the use of Microsoft Excel, Word, Lotus Notes, SAP and Outlook and ability to complete work orders.

Demonstrating ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site.

Experience with electronic circuit boards, processors and computer hardware including applications, programming and systems functionally.

Knowledge of and professional experience with tools & test equipment including but is not limited to oscilloscopes, digital volt meters, torque wrenches, and other electronic and electro-mechanical engineering test equipment used for verification/checkout and calibration of electronic equipment.

Strong Knowledge of VFD and servo motion control applications and extremely team oriented and able to multi-task.

Mechanical, electrical, hydraulic, and pneumatic systems maintenance. Imaging, network-smart technology, respiratory and sterilizers.

EXPERIENCE

VARIAN MEDICAL SYSTEMS

FIELD SERVICE ENGINEER

Supporting, repairing, troubleshooting and performing preventive maintenance of all the Varian Linear Accelerator radiation therapy treatment machines throughout the south Florida area. Knowledge of medical Linear Accelerators, on board imaging systems with Gama, Photons and Electrons. Repertory Gating, Klystron microwave RF systems and computer networks.

Conducting failure investigations and monitoring customer complaints and concerns

In order to ensure that the customer receives a satisfactory solution.

Act as a liaison between Physics, Hardware/Software Engineers and Field Support.

Troubleshoot hardware, software, interface and communication problems.

Respond to, evaluate and prioritizes assigned service orders for assistance with hardware, software, Dicom Daemons, networking, Digitizing Units, Fiber Optics, customer service and other computer-related technologies.

Identify the priority status of a service based on customer feedback and the nature of the problem.

Perform reactive/proactive Preventive Maintenance as assigned.

Strong organizational skills, self-disciplined and the ability to work independently and communicate effectively with various levels of employees and customers both verbally and in writing.

Responsible for troubleshooting, repairing, installing, upgrading and performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines.

Knowledge of and professional experience with tools & test equipment including but is not limited to oscilloscopes, digital volt meters, torque wrenches, and other electronic and electro-mechanical engineering test equipment used for verification/checkout and calibration of electronic equipment.

Fundamental knowledge of networks and networking techniques and understanding of imaging systems.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

GE

FIELD SERVICE ENGINEER

Supporting, repairing, troubleshooting and performing preventive maintenance of all INVISION CT DSI X-ray

Machines and GE Ex plosive Tracing Devices throughout the Airports.

Installing, repairing and troubleshooting walk through Metal Detectors.

Supporting and implementing the yearly and quarterly Radiation Leak Testing on the GE ETD's and all

Morpho Detection CTX DSI Tomography X-ray machines throughout the US, Puerto Rico.

Responsible for performing installation, calibration, and warranty and post-warranty repair services to

Customer equipment within assigned service area.

Conducting failure investigations and monitor customer complaints and concerns in order to ensure that

The customer receives a satisfactory solution.

Demonstrated ability to keep neat accurate and complete records, logs and the ability to w work with

Minimal supervision and team oriented.

Experience with the Allen Bradley SLC 500 integrated controllogix and VFD systems for the BHS in the

Airports.

Device control loops 4-20 mA,1-5 vdc, Temperature monitoring devices such as RTDs and thermocouples

including Fiber optic transmissions equipment, light wave multiplexing equipment, digital multiplexers,

channel banks, circuit termination equipment and DC power equipment.

Encoder Speed monitoring systems, PLCs, PCs, CNC’s, as well as electronic/electrical circuits, equipment

Control systems, network components and computerized maintenance management systems.

Schedule and perform territory service work such as installation, instruction, and testing, repairing and

Preventive maintenance on assigned instrumentation.

Perform troubleshooting to component level as required on the ETD's and CTX units.

Performed routine and emergency service using the guidelines and procedures established by the

Equipment manufacturer.

Providing support to customers (TSA, BHS Installers/Control Engineers, General Contractors) by integrating

x -ray and CT based security systems and by providing fundamental checked baggage inspection

System recommendations.

Troubleshooting integrated systems conducting self-developed tests in cooperation with Program Logic

Control (PLC) software engineers by deriving appropriate tool sets and methods.

Responsible for the understanding and application of PLC communications protocol and hardware.

SIEMENS BUILDING TECHNOLOGIES

FIELD SERVICE ENGINEER

Providing cost-effective facility performance solutions for the comfort, life safety, security, energy

Efficiency and management systems for 12 commercial locations in Boca Raton Fl.

Develop/modify preventative maintenance plans and schedules, and revise labor estimates on

Standard maintenance job plans.

Responsible for inspecting, maintaining and repairing mechanical, electrical, plumbing, and HVAC

Systems to ensure optimal operating results.

Support the development, and implementation of standard CMM S (computerized maintenance

Management system) direct responsibility for Corporate Office and other corporate controlled spaces

Including maintenance and repair of all mechanical and communication systems.

Perform all plumbing, electrical or HVAC requirements of the building EM S.

Maintaining heaters, chillers, pumps, fan coil units, etc.

Strong know ledge of EM S Automatic Logic Supervision Control.

Monitoring and adjusting all mechanical/pneumatic equipment, control gauges, distributor panels,

Valves, thermostats, diffusers and other equipment necessary to provide a comfortable environment for

The buildings.

Plan, lay out, and assign work for the maintenance of all plant and building equipment, cafeterias,

Classrooms and ICN labs, including Telephony Systems, Data Networking Components, and Servers.

Also managed the security, maintenance crew, janitorial staff, landscaping, HVAC and Fire alarm

Contractors.

Scheduling, and coordinating construction crew s, full planning and customer service responsibilities for

Assigned product lines "Network Servers and all of Siemens products, including planning and scheduling

Within Company operating procedures and policies, inventory management, and achieving a high level

Of customer service, for over 1800 customer.

Implementing PM programs with the MAXIM O4.1 "Tenant Request Program" on 400-ton chillers, cooling

Towers, fire pumps, Liebert UPS systems, UPS, battery technologies and electronics systems, motor control

Centers, boilers, and 4-emd 21KW generators and conveyor belts.

Trouble shooting Trane and Siemens Energy Management system, reviewing contracts, proposals, and

performing reviews.

Strong knowledge of techniques and procedures of systems maintenance, including HVAC, Vav, electrical, plumbing, security/fire, elevators, etc.

Inspecting, calibrating, repairing and installing all levels of instrumentation equipment throughout the

Chiller plant and ICN labs

Performed instrument installations and repairs to provide continuous operation of machinery and

Equipment utilizing blueprints, wiring diagrams and schematics.

Also drawing single line diagrams when required.

Traveling to Spokane Washington, Corvallis Oregon, and California developing the

Maximo 4.0 and 4.1 "Tenant Request Program” and setting up for ISO 19001certification.

EDUCATION AND TRAINING

M IKE HOLTS "Concepts in electricity". Electrical Journeyman license. Certificates in electrical loads and calculations, grounding, bonding, and leadership training. Bell South Data Center SOP and MOP certified.

National Safety council "Hazwhoper Response Training".

OEM certified to work on all Smith Heimann X-ray Machines; GE Explosive Tracing Device, walk through metal Detectors and the Ge ITEMISER DX.

Siemens Certificate of Achievement Award.

ADDITIONAL INFORMATION

ARMY SOUTHERN EUROPEAN TASK FORCE

Certificate of Achievement Award. 2 Year Degree Military

Mechanical and electrical testing/repair.

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