Customer Service Engineer

Brian Eastman

Newark, DE ***** 302-***-**** *******@*****.***

Senior-Level Logistics Engineer

Systems Security Procurement & Purchasing Inventory Control

Highly trained and experienced logistics engineer with a proven history of excellence directing multifaceted logistics and inventory control operations. Extensive experience negotiating with suppliers and clients to achieve the best possible prices and maximize profitability. Versatile leader able to build and motivate cross-functional teams while applying exceptional leadership methods that significantly improve performance and morale.

Active TS/SCI Clearance

Cross-Functional Leadership

Strategic Logistic Planning

Supplier Negotiation Expertise

Precise Inventory Management

Staff Training & Development

Integrated/Acquisition Logistics

Successful Partnership Cultivation

Customer Service/Relations

Cost/Waste Reduction

IT Service Management

Software Configuration

PROFESSIONAL EXPERIENCE

Computer Sciences Corp/Eagle Alliance/CSRA/General Dynamics 1997 – Present

Logistics Support IV, 5/2014– Present

Provide critical logistics support including tracking application/subscription information and logistics transactions using an in-depth Asset Management database.

Coach and mentor junior staff members to improve job performance and efficiency while improving employee confidence and knowledge levels and contributing to professional growth.

Procurement Professional, 4/2011 – 5/2014

Completed procurement and purchase orders which required price determination, vendor selection and negotiation, order placement, and verification of receipt of purchase.

Ensured timely delivery by maintaining communication with suppliers throughout the procurement process which helped develop several new supply sources and relationships.

Maximized profitability by obtaining high-quality products while enhancing cost savings through complex negotiations with suppliers on prices, delivery, terms, and conditions.

Inventory Manager, 2/2004 – 4/2012

Carefully coordinated procurement, distribution, maintenance, and replenishment of inventory to fulfill customer and budget requirements while minimizing monthly carrying costs and maximizing return on investment.

Drastically reduced equipment, software, and services costs by cultivating successful corporate partnerships and leveraging impactful negotiation methods.

Improved the usage of terms and conditions in addition to expanded procurement record keeping that reduced company risk exposure while boosting accountability.

Logistics Senior Associate, 3/2000- 2/2004

Optimized distribution networks covering site location, resource allocation, and inventory placement while providing critical logistics guidance and direction.

Utilized a broad understanding of integrated and acquisition logistics along with sustainment concepts and processes to develop and implement customer service functions and warehousing/traffic strategies for a wide range of clients.

Developed long-term lifecycle process improvements that helped accurately coordinate the supply, material flow, and control of inventory to support program objectives.

CERTIFICATIONS

ITIL v.3 Foundation Certification – IT Service Management

Certified International Software Configuration Manager (CISCM)

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