Nadeem Essam Sha’lan

Kuwait - salmiyah

Cell: 965-********

Email: ac5814@r.postjobfree.com

“I am an accomplished and well-networked IT Administrator and Team Leader with a proven ability in delivering the highest quality of the task oriented l deal with multifaceted teams, through daily work object including hardware and software installations, testing, user acceptance testing to release and production. Have expertise various quality process and techniques by which I efficiently took care of quality deliverables of myself and my team which helped in gaining satisfied customers for the organization. “ Objective

To take a challenging and high performance oriented role in the field of Computer engineering and implement the expertise and experience gained in this field to develop complex project with efficiency and quality.

Notable Areas of Expertise include:

Helpdesk Management Production Releases

Testing to User Acceptance Customer Relationship Management

Sales Presentations Team Leader/Training/Builder

Installations / New Locations IT / Networking

Network Administration

Hubs and switches for Ethernet,

Gigabit Ethernet, Fiber Channel.

Business Goals v IT Planning

Daily reporting – Monthly Reporting

for tasks oriented.

Experience July 2015-Present Khalifa Al-Duaij INT. Network Administrator

Responsible for the day to day IT requirements of the company such as user management, trouble shooting, help and advice, Maintaining desktop applications, local area networks and telecommunications.

Responsible for hardware and software installation, maintenance and repair.

Manage the IT budgets and expenditure on hardware and software.

Developing & maintaining the company IT systems, software and databases.

Installing and configuring Call manager, IP phones.

Configuring and maintaining Group policy, Active Directory, DNS and Backup management.

Management of server software and associated backup routines.

Installing and configuring CCTV system (DVR and Cameras).

November 2012-Jul 2015 Fast Telecommunication Co. W.L.L Kuwait Network Engineer

Planning, organizing and managing the handled projects and following up with the concerned departments to ensure the smooth of network operations.

Managing the client’s expectations and providing assistance at all the levels of the handled project.

Handling the daily project activities and providing support to clients for technical issues.

Installing, supporting and maintaining network links for corporate customers (Internet, Data, VOIP and other services using different Medias).

Planning and designing local infrastructure (WANs & LANs) and connectivity in line with corporate guidelines for new branches and head offices.

Troubleshoot corporate connectivity problems.

Handling configurations for different networking vendors (Cisco, 3COM, HP).

June 2010 – October2012 Al-Resala Printing Co. Showaikh Network supervisor

Design, installation & operation of corporate headquarters Gigabit network.

Design, installation, operation & upgrade of server room and all its components.

Installed all servers in all outside locations for screens (Ads Screens).

Responsible for the installation of a network in all outside locations.

Working on Server 2003 and 2008 Administrator

Responsible for the maintenance of printer and computers in all company (NewsRama, Sign-A-Rama, Al-Resala Printing )

Responsible for the installation of software’s in all locations.

Run finger print software and processed employees’ data based on the HR department’s requirements for the accountant’s payroll needs

Studied, built and installed a LAN from beginning and managed all the switches in the server room

Initiated, planned and installed the WAN /LAN for all locations

Installing and maintaining the media indoor screens

Apr 2008– June 2010 Al Dar Newspaper – UNMC, Kuwait PC Technician

Participated in the design, installation & operation of corporate headquarters Gigabit network.

Participated in the design, installation, operation & upgrade of server room and all its components including UPS and monitoring system.

Installed nearly one third of all PC’s designated for general use in the different news related sections of the newspaper.

Responsible for the installation of a network wide printing solution that connects all computers in the production division to a printing server, and thus to the printers.

Installed a two branch network service for the Easynews information distribution network to connect two branches headquarters & printing location.

2007–2008 Essa Hussein Al Yousifi Ardiya, Kuwait Software Installation/ PC Trouble Shooting Technician

Worked with full range of IBM PC’s & Notebooks including H/W (peripherals) & S/W installation.

Worked with IBM X Series Server Range – S/W installation only.

Undertook training course for new recruits trouble shooting for H/W & S/W installation with Windows & Linux Operating Systems

Certifications

11-2-2017 CCNP- Troubleshooting Certification

19-2-2014 CCNA Certification

16-1-2012 – 25-7-2012 UAC (United Arab Institute for Private Training) -Kuwait MCITP – enterprise administrator

Education

2001–2007 Arab Academy for Science & Technology Alex, A.R. Egypt B.A., Computer Engineering.

Interests Soccer, Internet Research.

Skills Languages: Arabic : Native

English ( very good )

Personal

information

Full Name: Nadeem Essam Mohamed Sha’lan

Date of Birth: 23 of January, 1983

Nationality: Jordan

Sex: Male

Status :Married

Reference References available upon request

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