HARISHKUMAR
VASUDEVAN
RESUME
Retail sales professional. Speciality in providing customer
experience and quality sales. Look for opportunities to work in challenging environment.
*******************@*****.***
Soft Skills
Personal Details
Date of Birth: 07-03-1990
Languages Known: English, Tamil,
Teulgu .
Address: No:29, HIG, TNHB kauver
pattinam, Krishnagrir distritct -
635112
Interests
Profile Summary
A result-oriented professional with nearly one year of experience in implementing the necessary business & organizational development strategies to accomplish organizational development objectives
Presently associated with Vodafone Mobile Services Ltd., Location as Sr.Executive
A quick learner continuously striving for improvement coupled with commitment to offer quality work
Skilled in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence
Gained extensive exposure in working as a principle executive ‘point of contact’ for the company; ensuring that all the appropriate business strategies are in place and are acted upon according to the priorities
An out-of-the-box thinker with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms
Academic Details
BCA at periyar university salem ( 2016 to present ) C.sc engineering at Varuvan vadivelen institute of technology, dharmapuri (2012 to 2014)
Diplomo in computer science eng ( 2008 to 2011) at Sri. Rajiv Ghandi polytechnic, Chennimalai, Erode 10th from SSRM . hr. Sec. School, Salem – 12 from 2004 to 2005
2016
2012
2008
2004
Organizational Experience
Key Result Areas:
Worked at First Source – Airtel as a retention executive for 8 months (
Started working a CSE at Vodafone mobile limited services ( 2014 to present ) Highlights:
Focus on achieving the targets and providing services to customers at its best .
Updated on market scenarios and competitors position
Managing overall sales & marketing operations, thereby achieving increased sales growth
Building and maintaining healthy business relations with major corporate & institutional clients and ensuring maximum customer satisfaction in a demonstrative manner Priorities
Worked as SPOC for resolving all the major customer complaints within minimum TAT
Drove business and ensured sustained growth, focused on achieving /surpassing sales targets; expanded business reach and created new sales / leads opportunities
Responsible for Prospect base tracking and generating referrals for post-paid business
Responsible for increasing TNPS(Touch Point Net Promoter Score) which results in customer satisfaction.
Providing solutions to customers on first time right basis . Extracurricular Activities
Volleyball player
Cricket
Listening to music
Declaration
I hereby declare that the details furnished above are true to the best of my knowledge and belief.