Manager Microsoft Office

Personal Details

Name: Mary Tlaka

Date of Birth: 20 March 1984

Contact details: 082-***-****

****.*****@*****.***

Nationality: South African

Health: Excellent

Marital Status: Single

Independence: One

Residential area: Tsutsumani Village

Alexandra Township

Linguistic skills: English – Speak, read and write

Zulu and Sepedi – Speak

Driver’s license: Code 8

Education

High school Attended: Marlboro Gardens Secondary

Year: 2002

Employment History

Employer: Edgars Fourways

Business Activity: Retail

Position: Fashion Hotline Consultant

Date of service: 2004 – 2009

Reference: Ntombi Twala (Line Manager)

Telephone: 078-***-****

Employer: Avon Cosmetics

Business Activity: Distribution Centre

Position: Return Clerk

Date of service: 2009 – 2011

Reference: Grace Ngoepe (Line Manager)

Telephone: 010 205 - 5402

Employer: Autassist (SA Underwriters)

Business Activity: Insurance Company

Duration: March 2011 to current

Position: Senior Consultant

Reference: Itumeleng Kgobo (Supervisor)

Telephone: 011 521 – 1656

Duties include not limited:

-Verbal and written communication

-Telephone Etiquette

-Problem analysis and problem solving

-Customer service

-Multitasking

-Dealing with clients queries timeously in an open, professional manner

-Computer Literacy skills ( Microsoft Office and Windows Environment)

Key responsibilities include not limited:

-Responsible for all aspects of Roadside

-Provide guidance and support to the team

-Capture client information

-Payment requisition on invoices from service providers

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Mary Tlaka

I am a well-spoken young woman of principal, with a witty sense of humour! I am passionate about fashion and the overall wellbeing of women in general, I can relate to young people on a more personal level.

I have a wealth of organisation and professionalism experience. I am a good communicator and a driven team leader. I am an empathetic listener and a creative problem solver. I have excellent interpersonal skills through interfacing with people of different ethnic groups and beliefs.

Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.

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