Customer Service Manager

Kimmery Kaidin

********@*****.***

www.linkedin.com/in/kimmerykaidin

Dear Hiring Manager,

I am seeking a career opportunity with a company in which my management experience in retail and inventory management will be an asset.

I have extensive experience in a variety of management positions ranging from the service industry, retail, and inventory demand planning.

I am an individual that takes great pride in my integrity, communication, organization, ability to work independently, time management, and dedication to excellent customer service. I believe that I am a great fit for an organization, that finds my expertise and skills valuable. I would appreciate the opportunity to interview with your company for any positions that my resume displays sought after attributes and experience, at the earliest convenience.

Sincerely,

Kimmery Kaidin

Feb. 2018- May 2018

Dec 2012 - Dec 2017

June 2006 - Nov 2012

May 2005 - June 2006

July1999 - May 2005

Kimmery Kaidin

********@*****.*** www.linkedin.com/in/kimmerykaidin Objective

Seeking a position to utilize my management expertise and attributes in Inventory Planning, Customer Service, Human Resource, Bookkeeping and Manufacturing

Key Qualifications

Extensive management experience in fast-paced environments

HR Administration and Bookkeeping experience within retail career

Consistently recognized as a team player and trainer with excellent communication skills

Organized and consistently meets company matrix

Able to work independently, with limited supervision

Passionate about great customer service through listening, a positive atitude, and prompt follow up Work Experience

Customer Service Planner

Tube Specialties Company

Managed customer products manufactured from multiple plant locations in U.S. and Mexico

Create and manage purchase orders through SAP and Oracle software programs

Launch NPI and create Item Master, after quote and contract review is complete

Collaboration with Account Managers, Production Plants and Shipping Departments, to ensure purchase orders are meeting the expected ship dates and communicating updated status to the customer Inventory Analyst/Forecaster

Guitar Center Support, Westlake Village, CA

Analyzed/Projected sales forecasts

Created purchase orders/managed vendor shipment and delivery schedule

Managed the companies largest import categories, with the highest margin percent

Consistently met company matrix to achieve over a 94% in-stock level across the chain Inventory Allocator

Guitar Center Support, Westlake Village, CA

Managed inventory in four different categories throughout career with company

Analyzed sales trend and allocated products to replenish stock levels throughout the retail chain

Consistently maintained over 94% inventory level across the chain

Monitored Distribution Center reserve inventory daily, to replenish stock levels, in between bulk shipment arrivals

Store Manager

FedEx Kinko's - Granada Hills, CA and Calabasas, CA

Successfully managed daily operations of manufacturing/retail establishment, while consistently decreasing payroll expense by 3% monthly vs. previous year

Packaged, labeled, and shipped FedEx packages for customers Store Manager/West Coast District Trainer

Timberland - Woodburn, OR and Camarillo, CA

Managed all store operations while facilitating

regular staff community service events

West Coast Trainer of Store Managers for Specialty and Outlet Stores Education

Culver City High School

High School Diploma

Santa Monica City College

A.A. Degree in Liberal Arts

California State University Northridge

Major in Sociology

Certificates Of Completion

Microsoft Excel, Intuit Quickbooks Accounting and Payroll Trade School

Charles Ross Beauty School

* Obtained California Manicuring License

Lumblaue Real Estate a school

* Obtained California Real Estate License

Contact this candidate