Employee Relations Manager

SHWETA VIRMANI, PHR

Address: **** ******** **** **, **********, IL 60565

Cell: 412-***-**** Email: ***************@*****.***

LinkedIn Profile: https://www.linkedin.com/in/shweta-virmani-phr-a3984412/

SKILLS

On-boarding/Orientation

HR Policies & Procedures

HRIS Implementation

Employee Engagement and

Retention

Employee Relations

Organizational Development Benefit Management

Performance Management

Proficient in MS Office Suite, ADP, Paychex, HRIS tools (Bamboo HR, Zoho HR, Zenefits)

Workforce Management

Employment Law/Compliance

Talent Sourcing & Recruiting

Immigration

Certified Professional (PHR) by HRCI

CORPORATE EXPERIENCE

HR Manager November 2015- December 2017

Royal Cyber Inc., Naperville, IL

Royal Cyber is a leading software organization and IBM Premier Business Partner that provides services ranging from application development and deployment to training and consultancy. They have been assisting clients to meet the standards and demands of doing business in the rapidly changing technical marketplace.

Implemented and maintained HRIS system to automate processes

Handled all employee relations issues within the company

Changed employee annual review dates from their anniversary dates to consistent dates globally

Mentored and managed the global HR Team (Australia, Mexico, Canada, KSA, India and Pakistan)

Identified and negotiated new benefit plans within the company like dental, vision, STD, LTD and Life

Implemented new Performance Management Process using goals and objectives

Managed benefit enrollment and answered queries regarding various benefits from employees

Negotiated with new immigration firm and saved company $25,000 annually

Handled all immigration work including H1 and Green Card cases

Conducted background checks and performed reference checks for the prospective employees

Provided orientation to new hires on HR policies and procedures

Managed client communication and vendor management as needed

E-verified and prepare I-9 documentation

Instituted a program to recognize and develop high potential employees

Assisted with time management for payroll processing

Conducted audits of payroll, benefits or other HR programs and recommended any corrective action

Reduced employee turnover by starting various employee engagement processes globally

Involved in internal recruitment and interview process

Organized various company events to keep employees engaged

Started Lunch and Learn for employees where employees presented on new technologies

Standardized the HR policies in all countries

Maintained knowledge of legal requirements and regulations affecting HR functions

Company awarded “The Best and Brightest Companies to work for in Chicago” in the year 2016

HR Manager March 2014- November 2015

Enterprise Solutions Inc., Naperville, IL

Enterprise Solutions, Inc. is an IT staffing firm, which offers quality IT solutions and talent to clients throughout the United States. They provide top tech talent to companies in a cost effective and efficient way

Addressed all employee requests and questions and resolved any issues

Conducted benefits enrollment for new employees and managed existing employee benefits

Vendor Management and handled C2C agreements

Conducted training for the offshore team in India

Handled all immigration matters

Conducted background checks for prospective employees using various background check companies

Provided orientation to new hires on HR policies and procedures

E-verified new employees and prepared I-9 documentation and maintained books current

Submitted the online investigation requests and completed state paperwork

Reconciled the benefits statements to ensure correct amount was billed

Conducted audits of payroll, benefits or other HR programs and corrected processes

Updated HR spreadsheet with employee change requests and processes paperwork

Prepared performance review forms and process

Sourced and recruited employees as needed

Scheduled meetings and interviews for the CEO

Filed papers and documents into appropriate employee files

Corporate Trainer September 2007 – September 2008

Dish TV (Integrated Subscriber Management Services Ltd.) Noida, India

Dish TV is India’s largest provider of Direct to Home (DTH) services. It is a subsidiary of Zee Entertainment Enterprises. It was ranked # 437 and # 5 on the list of media companies in Fortune India 500 roster of India's largest corporations in 2011. Dish TV was also voted India's most trusted DTH brand according to the Brand Trust Report 2014.

Provided process training and explained HR policies to new hires

Coached managers on HR Policies and handled all employee relations concerns of new hires

Conducted TNA to provide relevant training

Started a range of incentive based programs to improve employee performance

Developed relations with offsite location’s management to provide HR support

Assisted HR managers with compiling job requisites and employee interviews

Maintained training data for analysis

Provided one to one feedback sessions and mentored employees

Organized employee events and managed the Cultural Team etc.

Corporate Trainer September 2002 – September 2007

IEnergizer, Noida, India

iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions. They help leading companies in the Healthcare, Gaming, Publishing and Legal industries achieve success in outsourcing mission critical business processes

Trained new hires to use internal process databases and explain HR Policies

Maintained all aspects of employee relations and mentoring

Collaborated with US clients to solve process related issues

Led monthly coaching and feedback sessions with new interns

Addressed any questions regarding benefits, leaves and any other concerns

Responsible for posting all internal job postings and finding right candidates for consideration within processes

Helped managers with performance appraisals by performing KSA analysis

Worked to help employees get an insight on American Culture as our clients were US based

Worked on projects with companies like EA, Harte Hanks, and Match.com

Reviewed and edited all training materials for accuracy and policy compliance

Wrote articles for an in-house paper on various topics like employee retention, customer satisfaction, etc.

Organized employee events such as Christmas parties, process quizzes, festival celebration etc.

EDUCATION

2016 Managing Human Resources, University of Minnesota through Coursera

2015 Professional in Human Resources, DePaul University, Illinois

2006-2007 Bachelor of Education, Amity Institute of Education- India

2003-2005 Masters of English, Delhi University, India

2001-2003 Bachelor of Arts (Economics & English), Delhi University, India

Affiliations:

Society for Human Resource Management (SHRM)

PHR from HRCI valid until 2021

ADDITIONAL EXPERIENCE

•A published author with work published in a book called The Indian Voices-Volume One

•Was awarded the Golden Pen Award in college

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