LISA FORKEY

*** ******* ** ***** ** ***** – ac57ry@r.postjobfree.com – 603-***-****

OBJECTIVE

Seeking a rewarding position as a Business Administration/Executive in a growing, challenging & stable company. EDUCATION

Salem High School – Graduated 1988 HS Diploma with Child Care/Business Focus Honor Roll Student Rivier College – Graduated 1990 Associates Degree in Early Childhood/Gen. Special Education GPA 3.1/4.0, Major GPA 3.833/4.00

Other

Numerous Business/Computer/Marketing Courses CPR Certified PROFESSIONAL EXPERIENCE

P.A.

AUGUST 2010-CURRENT

Office Manager

Support to Department Director, Assistant Director, two Program Coordinators, two Dept. Coordinators and an Inclusion Facilitator 30+ Case Managers and other support staff.

Dedicated office management professional with experience handling a wide range of administrative, technical and executive-support tasks. Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.

Excel at department relations, staff relations and customer/vendor relations. Customer service is key. Automated data reports that provided management with a key decision-making tools. Became a trusted employee to staff and earned a reputation for producing high-quality work and going out of my way to help others. Skilled relationship builder with the proven ability to work with different personality styles. Advanced computer skills in MS Office Suite and other applications/systems. Constantly researching ways to streamline office operations and procedures. l am willing to jump at opportunities to assist colleagues, the management team and other departments for the success of the team/group. Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by the need for increased production without increased staff. Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals

Report & Document Preparation

Spreadsheet & Database Creation

Accounts Payable/Receivable

Payroll, Time Off Tracking

Records Management/ Database

Management

Meeting & Event /Tradeshow Coord.

Inventory Management

Expense Reduction

Achievements: Kudos Staff Awards 3X, Staff recognition for Site Visit Work LISA FORKEY

175 CHESTER RD DERRY NH 03038 – ac57ry@r.postjobfree.com – 603-***-**** CMC OCTOBER 2006-AUGUST 2010*

Office Management – Assistant/Unit Secretary

*Position was eliminated

Ability to manage and coordinate multiple tasks in a high-pressure environment, Patient registration, verifying information, data entry, insurance verification, customer service, switchboard/call bell coverage, various department phone and office support, patient admission registration, physician support, medical transcription, record management, chart management, placing patient orders, & labs, patient packet distribution, chart breakdowns/audits, general filing, upkeep on regulations, outpatient lab requests, tour, critical lab review & disbursement, OR & Outpatient scheduling, volunteer training, supply ordering & tracking, floor correspondence, provided Code Pink presentation and training information for education seminar, IT solutions support and education. Medicaid and Medicare chart audits performed with 98% accuracy. Opened new wing, worked with Maintenance, Construction crews, ordering, billing creation and training of staff. Responsible for all office equipment upkeep. Survived through three senior management transitions Achievements: 1st year Distinctive Honor upon review. Suggested Title Change after 1 year 4 months HEALTHSOUTH REHAB CENTER MAY 2006- OCTOBER 2006 PT WHILE LOOKING FOR FT Intake Coordinator

Duties consist of but not limited to: Patient registration, verifying information, data entry, insurance verification, payment collections, customer service, admissions, physician network billing and support. Record management, patient packet distribution, chart breakdowns/audits, Daily Balance Sheets, Dr & Insurance authorizations, general filing upkeep on regulations, Medicare book /compliance updates, worked with IT department on numerous projects and setups postcard design & distribution and overall company compliance etc. Marketing and promotional set up and distribution. Expense tracking & submission for clinic & Clinic Manager, secretary and support staff. Achievements: Co pay collection award within 6 months of hire HCA/PARKLAND MEDICAL CENTER FEBRUARY 2006- MARCH 2007 PT WEEKENDS Registrar

Duties consist of but not limited to: Patient registration, verifying information, data entry, insurance verification, payment collections, customer service, switchboard coverage, various department phone and office support, admissions, physician network billing and support. record management, patient packet distribution, general filing upkeep on regulations, outpatient, lab requests, co pay

Achievements: Co pay collection award within 6 months of hire SYNCOM INDUSTRIES INC. 1998-2004* *Business moved to Florida and then closed. Operations/Executive Support

Duties consisted of but not limited to: Support to President, VP of Operations and Sales Leader & 12+ field representatives. Organize and maintain computerized Office Applications, System Administration, Data Entry & Database management, Research, Executive Support, Field Support, Cold Calling, Conference/event/meeting coordination, Confidential personnel files, AP/AR, Payroll, Employee Orientation, Clerical staff support & training, Client Services, Overall Customer Service, Record Management, Staffing, Appointment/Job Appointment Scheduling, Contract Administration, Corporate Policy Development, Team Building, Purchasing, Inventory, Marketing & Advertising, Benefit Administration, Vendor Bids, Traveled and set up trade show events, interviewed show staff, total show set up and tear down, expense tracking/monitoring & payment for 15+ staff and off site offices. Responsible for special projects, material documentation and presentation, Assisted with opening of offices throughout the U.S.Coordination of out of state services and vendor relations. Coordinated all event needs, Traveled for trade shows and conferences.

Achievements: Board Member Variety Children’s Charity 2001-2004 Promoted from Exec. Admin. Assistant to Dir. of Corp. Operations 2002 Company Back Bone Award 2002

Promoted to from Administrative Assistant to Executive Admin. Assistant 10/2001

** All job descriptions are brief examples and are not limited to list above LISA FORKEY

175 CHESTER RD DERRY NH 03038 – ac57ry@r.postjobfree.com – 603-***-**** TECHNICAL

● Microsoft Office Suite: Highly Proficient

● Google Drive: Highly Proficient

● QuickBooks: Proficient

● ACT 6.0 Database: Proficient

● Aspen: Proficient, IVisions: Proficient

● Internet Use: Highly proficient

● SMS, Web and Social Media Proficient

● Meditech, OBTracevue, Sunrise, NVRIN Proficient

● Familiar with Webex and other online conference programs

● Certificates of completed computer/marketing courses numerous business categories

● Web set up and maintenance

● IT/Equipment Troubleshooting capabilities

COMMUNITY INVOLVEMENT

● Previous board member for Variety Children’s Charity.

● Advocate for educating others & providing enrichment opportunities for children.

● Volunteer Event Coordinator Derry Eagles Soccer Club & Derry Demons Football

● JLU Student Club Volunteer

● Legacy X Volunteer/Event Organizer

● Upper Room Thanksgiving Meal School Coordinator

● Homeless Community Projects

● Coupon Coalition Web Group Creator & Class Teacher

● Milli Vanilli Team Coordinator

● Special Olympics Polar Plunge Volunteer

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