Manager Office
Resume:
Robert C. Wigren
Secaucus, NJ. *7094
**********@***.***
EMPLOYMENT OBJECTIVE – Any position that is commensurate with my employment background. Please refer to Skills and Abilities, Professional Experience and Employment History for further details. References and Letters of Recommendation provided upon request.
SKILLS AND ABILITIES – Supervisory and Senior Management Levels, including but not limited to:
Building, mentoring and motivating highly effective employee teams in the customer relations industry.
Goal orientated and technically adept. I will prove to be an invaluable asset and necessity to your company.
Core Strengths
Cost & Inventory Analysis
Purchasing & Merchandising
Bookkeeping
Leadership & Confidence
Motivational Expert
Makes work fun/challenging
Keeps people productive
Attracts high caliber people
Utilizes resources
Windows 7 & MS Office
PROFESSIONAL EXPERIENCE –
Set up, tear down and physical moving of office and/or restaurant equipment. Maintained and trouble-shot office (computers, phones, printers, fax and copier machines) and/or restaurant equipment.
Attained high levels of guest satisfaction across all shops by instilling a sense of urgency around guest service among all employees.
Recruited, trained and developed qualified District and Store managers and fostered a learning environment throughout all shops.
Maintained shops in full compliance with operational guidelines and food and/or office safety standards.
Created and implemented customized marketing plans and lead Managers and employees to achieve targeted goals.
Met budgetary requirements for controls by utilizing technology to analyze trends and took action to impact the bottom line.
Accountable for daily operations including customer service, staffing, training, store bank accountability, cleanliness, hiring process, team building, district payroll, positive sales growth, cost of sales/labor controllable and profitability.
EMPLOYMENT HISTORY –
Karshoe, LLC - Monroe, LA/Jackson, MS. 02/2013 – Present
District Manager of six pharmacies from Start up to completion Customer Care/Call Center, Executed New Business Development, Set up, maintained, trouble-shot, made wires, machines/equipment from office to office.
Delaware North/Meadowlands Arena East Rutherford, NJ. 03/2010 – 12/2012
Level Supervisor - Ran food service stands and portable stands.
Lumber Jaxx Stroudsburg, PA. 09/2006 - 10/2011
Business Consultant - Developed ad campaigns, recruiting and hiring of personnel, job estimates and sales goals. Researched and purchased equipment; trained personnel in the use of equipment.
Villa Enterprises Morristown, NJ. 05/2007 - 07/2008
District Manager - In charge of all corporate restaurants and training for all franchisees on the East Coast. Oversaw daily operations and controlled the P & L.
ADDITIONAL EMPLOYMENT HISTORY –
Dunkin Donuts – Area Director Staten Island, NY 07/2005 - 05/2007
Chuck E. Cheese’s/Showbiz Pizza Time Inc. – General Manager New York/New Jersey 06/1997 07/2005
Woolworth Corporations/Kinney Division – Multi-Unit Manager/Trainer New York/New Jersey 11/1987 to 06/1997
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