Customer Service Sales
Resume:
Elisa Cosme
**** *. *********, *******, ** *****
********@*****.***
Work Experience Assistant Store Manager, Burlington, Chicago, IL
October 2012 – Present
Markdown, maximize sales, and inventory management
Coordinate sales promotion activities, floor sets and ensure accurate pricing of store merchandise.
Detail oriented, inventory, categorize stock
Provide effective customer service, communication, and assist in translation between Spanish-speaking customers
Oversee and promote sales contests to achieve goals
Discuss with regional business partners to resolve store issues, obtain guidance, and comparative shopping analysis
Train and coach associates
Schedule management, bookkeeping, payroll budget, securing high confidential information
Human Resource Coordinator, Filene’s Basement, Chicago, IL
April 1999 – December 2011
Training new hires, such as associates and managers
Complete new hire paperwork, filing, screening, and arrange interview dates
Conduct background checks and reference checks
Organize employee events and provide employee evaluations
Monitor attendance records, violations, associate progress
Sponsor Charities
Customer Service Representative, Field Medical Group, Chicago, IL
Organize medical documents
Pull files and prepare files for appointments
Scheduling patient appointment, updating and adjusting physicians’ schedules
Medical billing for physicians and patients
Assist in translation between Spanish-speaking patients and registration
Professionally communicate with physicians and patients
Education Lakeview High School, Chicago, IL
High School Diploma, graduated 1994
Skills Bilingual: English and Spanish
Microsoft Office, Epic
Concurrent performance of several jobs
Data Entry
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