Assistant Microsoft Office

York Cox, Lisa (Rehab)

**** ******* *****, **, ***. 7, Huntsville, AL 35805 256-***-**** ************@*****.***

Objective

To do my absolute best in my chosen field.

Education

COURSEWORK TOWARD MASTER OF SCIENCE 1990-1993 ALABAMA A & M UNIVERSITY

Major: Food Science

Related coursework: Master’s Thesis on Fat Substitutes

BACHELOR OF SCIENCE 1990 OAKWOOD UNIVERSITY

Major: Food & Nutrition

Skills & Abilities

COMMUNICATION & COUNSELING

Determined client eligibility for the WIC program. Counseled clients on prenatal and postpartum health and nutrition issues. Counseled clients on infant and child nutrition issues. Made appropriate client referrals as necessary. Cancelled, scheduled and rescheduled clients for specified clinic appointments. Registered clients for clinics. Dealt one on one with clients in regards to resolving appointment scheduling issues. Maintained an ongoing phone and postage correspondence with clients regarding upcoming clinic appointments. Answered the switchboard and sent calls to appropriate staff. Faxed and mailed intake packets to prospective clients. Followed correct protocol in the assembly, organization and disposal of closed records.

COMPUTER AND OTHER EQUIPMENT

Knowledgeable of various software programs such as Microsoft office, Word, Excel, Outlook, PowerPoint Publisher, ImageQuest, SMILES, CHARMS, IQDesktop, etc. Created documents for use in the assistance of obtaining client information to better ensure that they get the correct services they need. Generated reports regarding statistical information for district worker staff in order to assist them in offering the best assistance to their clients. Data entry, scanning important documents, personal information, medical records for use in assisting clients in job placement. Created instruction sheets to allow for staff members to adequately use office equipment. Organized log sheets for district worker staff in regards to clients picking up or dropping off equipment and important documents. Assisted in preparing UPS, FedEx and USPS certified mail for the delivery of communicative and audiology equipment as well as other assistive ambulatory and wheelchair devices to be sent to clients.

Experience

Adult Vocational Rehabilitation Service

Address: 3000 Johnson Road, NW, Huntsville, AL 35805

Phone Number: 256-***-****

Position: Administrative Support Assistant II

Duration: 2015 – present

Reason for leaving: Still working there

Children’s Rehabilitation Service

Address: 3000 Johnson Road, SW Huntsville, AL 35805

Phone Number: 256-***-****

Position: Administrative Support Assistant I

Duration: 2005 – 2015

Reason for leaving: Promoted to ASA II and left to start work at Adult Vocational Rehab

Madison County Public Library

Richard Showers Senior Center

Address: 4600 Blue Spring Rd NW, Huntsville, AL 35810

Phone: 256-***-****

Position: Librarian Assistant

Duration: 2003 – 2005

Reason for leaving: Left to work for Children’s Rehab Service

West Telemarketing

Address: 5000 Bradford Dr. NW, Huntsville

Phone Number: 256-***-****

Position: Troubleshooting call specialist

Duration: 2002-2003

Reason for leaving: Resigned due to job related stress.

Family Health Center – WIC

Address: 26 Queen St, Worcester, MA 01610

Phone: 508-***-****

Position: Nutritionist

Duration: 2000 – 2002

Reason for leaving: Left to move back to Alabama

References

Furnished upon request

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