SENIOR HUMAN RESOURCES PROFESSIONAL

Expertise in the establishment of effective employee development, performance improvement, process improvement, and organizational change strategies that support business objectives and drive productivity.

Troubleshooter, problem solver and results oriented HR professional with hands-on experience in diverse industries operating in multiple jurisdictions

Builds and retains high performance teams by hiring, developing and motivating skilled professionals.

Proactive change agent who spends time in employee environment learning, encouraging and promoting positive relationships that results in value added customer service.

Experienced team builder and consultant on employment issues and organizational development.

AREAS OF EXPERTISE

Building A Human Resources Department From The Ground Up; including Development And Administration Of Benefit Plans and Evaluation and selection of HRIS systems

Federal And Multi State Employment Law Expertise

I-9, Eeoc, Ada, Osha, W/C And Other Federal, State And Local Compliance Program Needs, Including Training, Investigation, And Prevention Programs.

Employee Handbook Development And Evaluation

Policy Development And Assessment

Employee Relations, Diversity And Inclusion

Performance Management And Compensation Programs

COBRA, FMLA, HIPAA, IRS, FLSA

Employee And Management Training Development And Facilitation

Design And Development Of Effective On Boarding Processes

Succession Planning And Development

Operations Management

Six Sigma Green Belt

Develop And Work With Key Performance Indicators

Change Management And Re-Engineering

Bilingual Spanish

PROFESSIONAL EXPERIENCE

Director of Human Resources and Safety, California Family Foods, Inc. Arbuckle, CA 2018

Evaluated and implemented HRIS system within first 60 days, cut processing payroll time by 50% and cost by 20%

Developed and implemented comprehensive HR activities, including support and counsel on wage and hour issues, employee relations, compensation, disability, leave of absence and federal/state compliance issues.

Saved over $200K by designing, negotiating and implementing new health benefits package in accordance to the ACA.

Assumed safety responsibilities after 30 days of employment which led to a revised IIPP and a new approach to safety training.

Audited and established new filing system of personnel files in compliance with privacy laws.

Human Resources and Administration Manager, Distroller USA Inc, El Segundo, CA, 2016 to 2017

Set up and built the Human Resources department from the ground up including the development of handbooks and all legal updates for 2 states including IIPP program.

Developed and implemented internet recruiting program and developed pre-employment/post offer background and drug screening that helped to assure a fit between candidates and jobs.

Established payroll system and identified the proper T&A tool

Development of all training materials to be used at induction training and on-boarding process

Developed leading edge human resources organization by establishing a co-employment partnership

General Manager, Muscle Car Depot.Com, Reedley, CA, 2013 to 2016

GM of a family business with the goal to focus on the on-line business Increased wholesales sales by 25% on one product

Entered the retail on line business with a steady climb of sales of about 25% by the end of 2015.

As of April of 2016 we had achieved the Power Seller recognition by EBay.

Successfully sold business on October of 2016.

Human Resources Manager, Alorica, Inc. Fresno, CA, 2013 to 2015

Recruited, re-organized and trained an HR department for a 900+ employee location for BPO Company.

Provided coaching, employee development and performance management for managers and supervisory staff.

Developed and implemented streamlined processes, within the HR department, improving employee satisfaction and accuracy of information. Constant development and training of HR team and prepared them for the next level of opportunities.

Assumed payroll management responsibilities within 60 days. Payroll completed with less than 1% errors per processing for 2 locations.

Assumed HR Management responsibilities for a second facility (Clovis) with 600 employees; transferred and promoted HR high performers to new location to continue the same level of service and efficiencies existent in Fresno location.

Successfully represented company at DOL and EEOC hearings with cases being dismissed.

Director of Human Resources, The Elliott Group, Visalia, CA, 2013

Established a new HR department for a multi company organization with over 700 employees and multiple locations.

Developed and implemented comprehensive HR activities, including support and counsel on wage and hour issues, employee relations, compensation, disability, leave of absence and federal/state compliance issues.

Developed and implemented the employee handbook, policies and procedures; performance management; and development and delivery of new employee orientation and training.

Saved over $500K by designing, negotiating and implementing new health benefits package in accordance to the ACA, with complicated factors as shared ownership in 4 different legal entities, worked with carriers directly.

Developed and implemented an OJT program in partnership, creating a reimbursement of over $100K in a 5 month period.

Eliminated payroll issues, streamlined payroll process by outsourced payroll activities and eliminated 1 full time position.

Set up employee filing system compliant with HIPAA and Set up I-9 filing system compliant with DHS regulations

Manager, Human Resources Beckman Coulter Inc. Porterville, CA, 2012 to 2013

Provided coaching, employee development and performance management for managers and supervisory staff. Oversaw all local selection/on-boarding, succession planning, and change management with regard to compensation, organizational structure, and labor relations strategies.

Operations Training Manager, Perdue Farms Inc., Bridgewater, VA, 2007 to 2010

Designed and presented management-training programs ranging from first line-supervisors to senior management

Assisted with implementation of Six Sigma on the production floor.

Established performance improvement plans for new hires and newly promoted associates, developed SOPs and work instructions.

Established 10+ educational programs during 3-year tenure that closed performance gaps, improved performance by 50% and reduced downtime by 50%.

Instituted effective on-the-job training program that reduced employee turnover by 25%.

Negotiated new agreement with Department of Labor, increasing apprentice program employee participation by 200% while cutting costs by 50%

EDUCATION

Diploma, Human Resources Management, University of Leicester, Leicester, UK 2003

MSc Performance Management and Training, University of Leicester, UK (incomplete)

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

HACCP, Development of HACCP Plans, Virginia Tech

Change Management Certification

Six Sigma Green Belt Certification

Achieve Global Certified Facilitator for Leadership Programs

MAP Management Assessment of Proficiency Trainer Certification

The Right Way to Manage, Conway Quality

Certified Facilitator for 7 Habits of Highly Effective PeopleTM, Franklin Covey

Foundations of Child Welfare Supervision Certification, University of California, Berkeley

Training Managers Institute Certification, University of California, Davis

Certified Good Manufacturing Practices Trainer, PHARMACEUTICAL INDUSTRY

Certified Life Orientation (LIFO) Trainer

TECHNICAL PROFICIENCY

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), (Mac and PC)

HRIS (ADP, Insperity, one point, PeopleSoft, Taleo, SAP, Kronos, Ceridian), NetSuite, Oracle, QuickBooks, Quicken

PROFESSIONAL MEMBERSHIPS Society of Human Resources Management (SHRM), member since 1999

LinkedIn, member since 2008

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