SARAH L HARRIS

**** ******* **., ************, **** 43068

Home: 614-***-**** - Cell: 614-***-**** : ac57of@r.postjobfree.com

Summary

Objective To secure a position which will allow utilization of my professional skills as well as my banking experience. Bank Manager with 16-years background in branch management. Vast knowledge of finance, regulatory requirements and general bank operations.

Highlights

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Reliable

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People-oriented

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Excellent communication skills

● Excellent time management skills

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Energetic

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Complex problem solving

Accomplishments

Originated $1.5million over goal in loan volume through professional networking, loan reviews and marketing. Received an internal audit score of 84%

Successfully passed all Audits every year. Sales Champion in 2004.

Created strategies to develop and expand existing customer sales, resulting in over 10% increase in annual sales.

Past Board of Director Reynoldsburg Chamber

Past Treasurer Reynoldsburg. Rotary

Experience

STATE FARM INNSURANCE

08/01/2016 to Present

Develop leads, schedule appointments, identify Cusotmer needs, and market appropiate products and services.

Deepen existing Client base and reccomend various new products that help clients protect what is important to them. This is done by Client reviews to educate the Clients how to recover from an unexpected event . Help Clients with Claims and follow up with any questions regarding claims.

US BANCORP

In Store Branch Manager

October 2015 to March 2016

Responsible for Profit and Loss of Branch . Build team to achieve sales goals. Coach guide and motivate branch team to deepen share of wallet with current Client base . Conduct Sales meetings to Pump up, Educate and Provide sales goals . Prepare schedules to cover Client needs . On the spot observation coaching for Customer Service and Sales opportunities as well as formal coaching . Prepare and conduct semi annual reviews.

Branch Office Administrator

June 2014 to September 2015

Edward Jones

Estate administrative processing

Securities administrative processing

Mutual Fund processing

Account opening and closing

Insurance pension processing

Trade administrative processing

Prepare/update portfolios

Prepare hypos/calculations

Follow FINRA guidelines

Branch Manager/

August 1994 to May 2013

National City Bank – Columbus, Ohio

●Supervised and advised employees in branch operations, banking policies, procedures and products. Develop and expand small business relationships thru outbound prospecting. Coach, guide and direct branch staff on sales activities related to consumer and small business deposits, investments, lending and other products.

●Manage the overall sales, service and operational performance of the branch banking office. Accountable for the implementation of changes to products, systems, policies, procedures and for compliance with all regulatory guidelines required in the branch. Accountable for meeting/exceeding branch core deposit goals, overall customer satisfaction and branch profitability.

●Coach and motivate the team to achieve goals and proactively maximize every opportunity. Effectively interact with a diverse base of internal and external customers Responsible for HR related functions including hiring, branch training, termination and discipline.

Increased monthly sales by 10%

Generated new accounts by implementing effective networking to develop and expand existing customer base.

Branch Assistant/ Teller

March 1990 to August 1994

National City Bank – Columbus, Ohio

●Promoted sales and provided a full range of services to meet the individual needs of customers. Originated, processed and closed loans / lines of credit (home, personal, auto). Approved / declined cash reserve accounts based on credit history. Approved / declined banking transactions for tellers. Performed monthly and quarterly teller audits. Traveled to various branches to support branches in change over procedures for National City.

Answered customer questions regarding products, prices and availability.

Leveraged lead generation tools to increase profitability and product presence in the marketplace. Generated new sales opportunities through direct and telephone selling and emails.

Education

Brookhaven Sr. High 1982

Columbus, Ohio, USA

General

High School Diploma

Fort Hayes Career Center 1982

Columbus, OH, USA

Cosmetology License

Nail Technician training

MNLS License

Property and Casualty License

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