MARTHA E. MONTELL
Delaware, OH ****5
Telephone: 614-***-****
Email: **************@*****.***
SUMMARY:
Highly self-motivated, goal oriented, previous owner and operator for 18 years of a successful remote medical transcription business with a strong desire and drive to share my exceptional skills with strong core values, quality and professionalism seeking career fulfillment and growth.
EXPERIENCE:
AmeriTrust Group, Inc., Westerville, OH 2016 - 2018
Claims Specialist I / Transcriptionist
Transcription, editing, formatting and mailing of a high volume of analysts and claims attorney acknowledgement letters, reservation of rights, disclaimers, denials, Florida disclosures, follow up letters, status letters with exceptional quality and importing into ImageRight environment
Support in data entry of LSS claim payments and checks with 99% accuracy
Support in retrieval of provider entry of W9s for IRS verification and Rolodex entry in the Vision environment
Support in corporate claims with voiding checks and tasking appropriate analysts check information
ISO Claimsearch to help improve claims processing and help prevent fraud
Responsible for setting up and taking executive board meeting minutes
Nuance Transcription Services, Burlington, Massachusetts 2015 -2016
Medical Language Specialist
Succeeded in high proficiency in editing and transcription of hospital reports in the Editscript environment, including but not limited to history and physicals, consultations, cardiac catheterizations, psychiatry/psychology evaluations, progress notes and discharge summaries, radiology
Ability to work independently, remotely with no supervision
Consistently met quality assurance standards and exceeded production requirements
Mount Carmel Health, Columbus, OH 2007 - 2015
Medical Transcriptionist III
Succeeded in high proficiency in editing and transcription of hospital reports in the Editscript environment (speech recognition), including but not limited to history and physicals, consultations, cardiac catheterizations, psychiatry/psychology evaluations, progress notes and discharge summaries, radiology in the Power Scribe environment
Consistently exceeded company expectations of production rate being in the top 10 of high performers out of 100 or more medical transcriptionists
Ability to work independently, remotely with no supervision
Consistently met quality assurance standards of 98% accuracy
Team player, received Gem award for helping other colleagues when in need
Proficient in PowerChart
MedTra, Westerville, OH 1991 - 2010
Owner - Medical Transcription Services
Self-taught successful home-based medical transcription business providing services to a variety of numerous private medical practices in the Columbus and Westerville, Ohio area utilizing both analog and digital services for wound care, family practice, cardiology, internal medicine, obstetrics/gynecology, occupational and physical therapy, psychiatry/psychology, orthopedics, and plastic surgery/dermatology consistently having clients and providing exceptional quality
Provided both personal delivery and secure e-mail service, VPN with stat/24-hour turnaround
Extensive knowledge in medical and pharmaceutical terminology, HIPAA compliant
Patient progress reports, physician letters, discharge summaries, operative notes, procedure notes, SOAP codes, mental health evaluations, history and physicals, and independent medical exams
Hiring, management and training of subcontract transcriptionists
eSkribe, Inc., Blacklick, OH 2004 - 2005
Medical Transcriptionist /Consultant/Quality Assurance – Part-time position
Quality assurance of outsourced documents, achieved high production of editing and proofing medical documents, exceeded company expectations of editing rate of 99% quality assurance
Presented recommendations on how to improve employee productivity and workflow
Consultant on future business development and growth which resulted in the company saving extensive money with overturning management and moving the employees to work remotely
EDUCATION:
Graduate of Northland High School
Two-year extensive high school secretarial/business program with job placement
Worked at Lancaster Colony as Receptionist and promoted to Executive Administrative Secretary, promoted to Data Entry and promoted to Manager of the Data Entry Department with 6 years of service. Moved on to work at USPS as a mail handler/flat sorter/machine operator.
SKILLS:
Excellent secretarial/receptionist/business skills
Outstanding verbal and written communication skills
Typing speed - 120 wpm
Ability to work independently, work under pressure with time constraints, excellent problem solver with no need to micromanage, excellent organizational and time management skills
Demonstrate sound judgment and superb decision making
Attention to detail and extremely task oriented
Exceptional ability to multi-task and complete projects in a timely manner
Extensive knowledge in medical and pharmaceutical terminology
Accustomed to handling sensitive and confidential records
Flexible and versatile, able to maintain a high degree of professionalism in a team environment, cooperative, team player, highly intuitive, very open minded
Willingness to learn new things, take on new tasks with a very creative mind
Developed own personal web sites as well as competent to reformat and rebuild programs. Talent in mastering new computer programs, computer file organization/maintenance, creation of Word macros and templates as well as extensive use of shortcuts, auto text and auto correct features to maximize efficiency and productivity in Microsoft Office environment 2003/2007/2010/365
Billing, budgeting and recordkeeping of own business