Sales Technical Support
Resume:
JERRY LUBY
Savannah GA ***01
***********@*****.***
OBJECTIVE
Materials Procurement Planner – Media
SUMMARY OF QUALIFICAITONS
Over seven years of combined experience working as a Procurement Specialist for City National Bank and Fox Networks Group. Extensive experience monitoring, compiling and preparing financial reports on budget spending of amounts ranging from 500K to 7M. Strong knowledge of Volume Licensing Agreements. Possess excellent verbal and written communication skills and the ability to interface with vendors and manage vendor pricing options. Responsible, committed, thorough and professional.
TECHNICAL SKILLS
Novell CNA, Microsoft MCSE, Lotus 123, LAN, WAN, MAN Topologies, TCPIP, IP, IPX, Netbui and Telephony, JD Edward Data Base, Enterprise E1 and E12 Software Database, Cisco CCNA and CCNE, SAP and Magic ordering databases, MS Word, Adobe, MS Excel, “Magic” Data Base, Power Point, Visio, CRM, E12 Data Base, Technical Writing and Proofreading.
PROFESSIONAL EXPERIENCE
07/12 - Present LOS ANGELES DEPARTMENT OF AGING, Los Angeles CA
Computer Program Assistance
Assist clients with various computer related programs.
Develop their needs for Email, Facebook, Skype and various other daily needs.
02/12 – 07/12 CITY NATIONAL BANK, Los Angeles, CA
Procurement Specialist (contract position)
Procured various computer hardware, software and peripherals for all branches in the bank
Used “Magic” database for all purchases orders and up-dates, also to keep parties informed
Delegated and programmed blackberries to senior management
Used MS Excel spreadsheets for weekly billing, invoicing and orders placed, all pertaining to budget cost and analysis
Outsourced non-standard CNB vendors for pricing and availability
Answered phone calls and e-mails regarding status of pending orders
Responsible for all volume license agreements (VLA) regarding Microsoft and Adobe
Kept data base on the clients’ licenses of Microsoft, Adobe and a variety of software vendors
Performed automatic upgrades for software license warranties
The standards used were re-evaluated every 3 years for warranty and cutting-edge technologies
Responsible and involvement with high-level meetings at Newscorp HQ NYC regarding new levels of computer standards
Managed outside inventory pertaining to cost analysis and budgeting purposes
Kept emergency equipment on hand for necessary deployment
Managed all end of life (EOL) inventory and disposed of as per Ewaste guidelines
04/10 – 02/12 Freelancing: Worked on part-time, temporary assignments through employment agencies
Also spent time with family members
09/03 – 04/10 FOX NETWORKS GROUP, Los Angeles, CA
Pricing and Procurement Specialist
Gathered, facilitated, managed and delivered data and reports right “on budget” and “on time”
Interfaced with a variety of vendors to facilitate the ordering and receiving procedure of merchandise from inception to completion
Responsible for RFPs and RFOs for clients
Monitored and compiled quarterly financial reports on budget on spending for Fox Cable and Fox Broadcast Divisions, such projects ranged from 500K to 7M
Responsible for full system development and implementation of Enterprise E1, E12 and SOX 404 compliancy
Responsible for monthly general ledger balance sheets accounts, reconciliations and batch journals in PeopleSoft General Ledger program
Provided the support for 15,000+ clients in the U.S.
Resolved hardware and software conflicts along with billing issues, also worked in-depth with Accounts Receivable
Responsible for all volume license agreements (VLA) regarding Microsoft and Adobe
Kept data base on the clients’ licenses of Microsoft, Adobe and a variety of software vendors
Performed automatic upgrades for software license warranties
The standards used were re-evaluated every 3 years for warranty and cutting-edge technologies
Responsible and involvement with high-level meetings at Newscorp HQ NYC regarding new levels of computer standards
Managed outside inventory pertaining to cost analysis and budgeting purposes
Kept emergency equipment on hand for necessary deployment
Managed all end of life (EOL) inventory and disposed of as per Ewaste guidelines
11/02 – 09/03 Freelancing: Worked for a variety of temporary staffing agencies
Worked on various assignments
11/01 – 11/02 SPRINT PCS, Nashville,TN
Business Service Specialist
Greeted customers and assisted them with their phone selection of styles and contracts, also provided technical assistance in regards to the Sprint programming and coding of each telephone
Provided in-depth plan information to customers as well as promotion of new phones and new plans
Was part of in-depth public relations to promote the business and to recruit new customers while retaining the existing ones
09/91 – 06/01 TECH DATA CORPORATION, Clearwater,FL
IT Support Technician
Provided customer technical support in post computer hardware and networking solutions
Assisted with configuration troubleshooting and model recommendations
Was promoted to The Sales Support Team to work with inside and outside sales strategies
Developed and worked on a variety of spreadsheets in MS Excel along with documents in MS Word and Powerpoint presentations
Promoted to Managerial Lead of General Technical Support responsible for 55 technicians
Was a key person involved in the recruiting-hiring process
Promoted to Manager of Pre-sales Advise Line, primary responsibility as a liaison with sales for cost effective solutions and generate an average of 9M dollars each month in revenue
Responsible for the branch overall daily operations and final decision making
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