Rick B. Panorese 774-***-**** ac57m6@r.postjobfree.com ** Columbus Ave. Milford MA 01757

Professional Summary

Early in my career I was a service engineer and then became manager of the service department. I managed 5 service techs working with high tech equipment. I then took a position as a regional service engineer covering all of New England maintaining gas analyzers. As my career advanced I moved into sales where I held a number of positions including international sales, product manager, and finally regional sales manager. I moved to Imperial Chrysler Dodge Jeep where I have worked for the last 7 years in automotive sales/ service. I have excellent communication skills, presentation strong interpersonal/ customer service skills. With 9 years of international travel experience

Work Experience

Imperial Cars 10/2011– Present – Sales Consultant/ Service Advisor – Mendon, MA

Service Adviser- 3/2018 Automate /Autoloop

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

Provides sales management information by completing reports.

Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

I am familiar Dealersocket, Autoalert, Salesforce, Goldmine, Microsoft office including Powerpoint and Excel.

ThermoFisher Scientific / Inside Sales / Technical Support Manager 2005 - 2007, Northeast Regional Sales Manager 2007-2009.- Franklin, MA

Promoted sales of Air monitoring (Green House Gas) equipment and Systems throughout the northeast, state include MA, NH, VT, ME, RI, NY. NJ, MD, DE, PA, with an annual quota of 5.7 Million Dollars. ThermoFisher’s Air Monitoring Division Salesman of the year in 2008

Managed the Inside Sales Engineers responsible for providing sales quotes, order placement, customer follow up, product delivery information and support to the Regional Sales Managers and Sales representative network

Ionics Corporation/ 2000- 2005– Watertown, MA

Sales Manager, Introduction of Oil Detection Sensor in the United States and all activities related to the introduction such as, promotional material, trade shows, customer visits, customer sales presentations and creation of a sales representative network

Thermo Electron 1985- 2000– Hopkinton, MA

Product Manager 1998 – 2000 Managed Aerosol Product Line by Interfacing with Regulatory Agencies to prepare the products for commercial release.

International Sales Engineer 1991 – 1998 -Responsible for Air Pollution Monitoring Equipment Outside the United States, Appointed International Agents, Frequently Traveled Outside the United States and Provided Sales Training to International Sales Agents.

Service Manager Depot Repair 1989 – 1991- Managed In-house Depot Repair Department consisting of 5 technicians repairing over 50 different models.

Service Engineer 1985 – 1989 -Responsible for Maintenance and Repair of Air Monitoring Equipment in the New England States.

Education

Milford High School - 1978

Westfield State College - 1980

Sylvania Technical Certificate Program - 1981

Contact this candidate