John M. Murphy

** ********* **** – Monroe, CT ***68

203-***-**** ac57l1@r.postjobfree.com https://www.linkedin.com/in/johnmurphy425 IT Project Manager/Business Analyst

Experienced in delivering information and project planning systems as well as improving business processes for clients and internal customers. For example, delivered web based marketing information/analytic systems to CPG companies, built a Provider Profiling System for a Blue Cross Blue Shield affiliate, transitioned internal teams to cloud based Microsoft Project Online, and ended the need for duplicate time entry by onshore/offshore resources. Meets challenges through “hands on” team leadership, listening to users and developers, upfront planning, change control, frequent communication, data analysis, and new learning.

Waterfall/SDLC Methodology Business Requirements Definition Application/Report Specification

Relational Database Design Testing/Troubleshooting User Acceptance and Training

Microsoft Project/Project Online QuickBase Planview PPM

Microsoft Access Microsoft Excel/Power Query Management/Scorecard Reporting

Six Sigma Green Belt Segmentation Analysis Survey Monkey

Knowledge Base Development Microsoft SharePoint/SP Online Confluence PROFESSIONAL EXPERIENCE

INFORMATION RESOURCES, INC. – Norwalk, CT November 1995 - August 2017 IRI delivers market/shopper information and analytics for US and international clients in the consumer packaged goods, retail, and healthcare industries. Information Technology – Director, Business Operations (November 2012 – August 2017) Oversaw QuickBase resource/project management applications, while specifying and implementing an enterprise Project Portfolio Management (PPM) replacement. Installed the Planview Enterprise PPM system first, and then replaced it with Microsoft (MS) Project Professional/Project Online. Started the migration from MS SharePoint 2013 to MS SharePoint Online.

Planned and completed a smooth, timely migration to MS Project Professional/Project Online from Planview Enterprise and QuickBase saving $200k in annual fees by independently learning Project Online, convincing international teams to switch systems, defining requirements, configuring the instance, and training users.

Decreased Project Online ongoing user support from 0.5 FTE to 0.1 FTE by creating a Key How To’s by Role help page.

Supported the expansion of Project Online to the United Kingdom and Australia by providing product demonstrations, configuration guidance, and SME training.

Assisted in the setup of the Planview Enterprise PPM system (PVE 10.4.1) and transitioned two teams (75 users) from QuickBase to Planview by becoming the Planview SME.

Kicked off the move from the IRI SharePoint “Hub” to SharePoint Online by inventorying existing sites, removing unneeded ones, and creating a detailed plan for a third party to execute. Technology Services Group – Director, Process & Metrics (January 2006- October 2012) Managed QuickBase, a cloud based “No Code” platform for building applications. Supported management reporting, project management/evaluation, resource planning, forecasting, time tracking, Six Sigma projects, resource scorecard metrics, client feedback, and ad-hoc analyses. Handled QuickBase training and contract renewals.

Grew QuickBase from 1 to 4 applications and from 100 to 600+ users by capitalizing on QuickBase’s ease of use and flexibility to meet the information needs of teams located in the US, Europe, and India.

Ended the need for time tracking double entry saving 1 FTE per year by customizing QuickBase to allow time entered into QuickBase to be extracted and loaded into the IRI TimeTrack system.

Led the US Analytics team move from the main Projects and Resources QuickBase application to the Global Analytics application through coordination, application development, and knowledge sharing.

Increased project timeliness from 86% to 89% as part of a Six Sigma project by having Project Managers enter the status of key inputs into QuickBase and alerting the “input owners”. Identified the root cause via data segmentation. John Murphy

Northeast Region Software Consulting Group - Custom Applications Lead (November 1995-December 2005) Recruited to help establish project management as a key “client facing” role and standardize processes. Provided presales support and project management for web based, custom and syndicated applications related to market/store level product performance, pricing, distribution, and promotion analytics.

Demonstrated the importance of Project Management by successfully delivering applications through clear proposals, detailed requirement definitions, and weekly team/client meetings. Key clients included: Unilever, Polaroid, Clairol, Gillette, Altria, Canandaigua Wine, Diageo, Pfizer, and Campbell.

Promoted project management by developing a “What We Do and How We Do It” presentation and by establishing templates for contracts, application/report specifications, project change requests, etc. Key contributor to IRI SCOPE, which standardized the way IRI Software Consulting Group proposed and managed projects.

Honors: President’s Award – 1999; Extraordinary Performance Award – 2004 IBM CORPORATION - Southbury, CT October 1994 – November 1995 IBM manufactures and markets computer hardware/software, and provides hosting and consulting services. Consultant - Executive & DSS Solutions Center – US Marketing & Services Managed a small team which delivered a well received Executive Information System for IBM senior management. The system provided financial, customer satisfaction, market share, sales vs. forecast, and team resource information. METAPHOR COMPUTER SYSTEMS – Stamford, CT May 1986 –October 1994 Metaphor was the pioneer provider of the Data Interpretation System, a client/server system accessing relational databases. Staff Consultant – Scoped projects, drafted Statements of Work, developed requirements definitions including application

/reporting specifications, helped design relational databases, and managed client projects to delivery. Mentored other consultants regarding project scoping and estimating.

Delivered a $1.2MM Provider Profiling system for Blue Cross & Blue Shield of Western New York by leading the requirements/application definition and managing the 20+ member delivery team.

Headed team which specified and built prototype Industrial Engineering and Financial applications for Sikorsky resulting in

$525k of additional business.

Honors: 1993 Winner’s Circle and 1993 National Consultant of the Year EDUCATION

Harvard University – Cambridge, MA – Bachelor of Arts in Economics, Cum Laude in General Studies Member: Harvard Football - Manager and Crimson Key Society Columbia Business School – New York City, NY - Master of Business Administration in Marketing and Finance AFFILIATIONS

Boy Scouts of America - Personal Management Merit Badge Counselor

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