Sales Office

Lisa Graham

*** * *** **, ****** GA ***** cell 478-***-**** Email:

ac57bf@r.postjobfree.com

Objective To obtain a position within an organization that will utilize

my skills to become a part of their winning team. I seek to

become a valuable asset to an organization that recognizes my

abilities and benefits I have to offer them.

Experience Office Representative

2012-Present State Farm, Dublin, GA

. Operate daily Sales and underwriting techniques in Property

& Casualty, Life & Health, State Farm Bank products

. Solicit additional product lines to existing customers

while maintaining and assisting with current business

. File claims on policies while expressing the use of Agents

Draft Authority to pay applicable claims thru agent's

office. Following thru with claims process assist adjusters

with needed estimates and claims paperwork. Handling final

payment and document information

. Inventory and order all office supplies and marketing

materials

. Daily Deposit including processing of returned payments

. Certified in all bank products including but not limited to

Vehicle Loans, CD's, Checking Accounts and Mutual funds.

Office Representative

2011-2012 Nationwide Insurance, Warner Robins, GA

. Operate daily Sales and underwriting techniques in Property

& Casualty, Life & Health, State Farm Bank products

. Solicit additional product lines to existing customers

while maintaining and assisting with current business

. Obtained underwriting information and submitted

applications for varies third party companies for

consideration of insurance

. Maintained and filed various companies required

underwriting documents

. Daily Deposit including processing of returned payments

Office Representative/Team Leader

2004-2011 State Farm, Warner Robins, GA

. Operate daily Sales and underwriting techniques in Property

& Casualty, Life & Health, State Farm Bank products

. Solicit additional product lines to existing customers

while maintaining and assisting with current business

. File claims on policies while expressing the use of Agents

Draft Authority to pay applicable claims thru agents office

. Inventory and order all office supplies and marketing

materials

. Daily Deposit including processing of returned payments

. Monthly Reconciliation of Office Premium Fund Account

. Certified in all bank products including but not limited to

Vehicle Loans, CD's, Checking Accounts and Mutual funds.

Life Insurance Agent

2003-2004 American General, Butler, GA

. Ran Debit of $80,000

. Monthly collections, Sales, Prospecting, Claims and

Customer Service

. Established Training model for new employees

Insurance Agent

1999-2003 Geico, Macon, GA

. Recommended amount and type of coverage based on analysis

or prospects circumstances and utilized persuasive sales

techniques

. Executed daily operation of Superior Customer Services

. Consistently met or exceeded new business attrition and all

call expectation goals

. Applied knowledge of confidential underwriting guidelines

Residential Manager

1997-1999 Overhead Door Company, Macon, GA

. Managed and coordinated daily sales activities and

schedules for all residential installers

. Established successful relationships with contractors and

builders

. Identified and resolved problems with installations

. Demonstrated effective presentation skills throughout

showroom

. Represented Company at Trade Association Venues

Education 2000- Macon Technical Institute, Macon, GA

. Ga Property & Casualty License

2003-Frank McCanham School of Insurance

. Ga Accident & Sickness and Life License

References Available upon request

Contact this candidate