Frank Brown
**** ******* ******* ******** ** ****3
********@********.***
Manager
Overview
Detail-oriented Financial Strategy Manager with a background leveraging Financial credentials and hands-on experience in quantitative / statistical analysis, budgeting, accounting, and forecasting.
Provide robust modeling and reporting to facilitate executive level decision making.
Strong analytical skills; support operations through analysis of key performance indicators and trends.
Consensus driven communicator; liaise across various business units and promote organizational success.
Rapidly adapt to new technologies and possess expertise with MS Word, PowerPoint, Excel, Access, and a broad range of financial software.
Provided financial analysis, reporting and assistance to leaders in the areas of project maintenance, cost management and operational analysis.
Established credit risk analysis guidelines.
Direct Negotiations with Collections Dialer Management Vendors for the State of SC
Created a Financial Dashboard for the State of SC Department of Employment and Workforce
Professional Experience
Physicians Hair Transplant Center, December 2017-Present
CFO/Controller
Lead the finance and control functions and business operations: Invoicing, AR/AP, payroll, travel, commercial billing and invoicing.
Developed budgets and forecasts for $10M plus in medical and equipment services.
Primary interface for the due diligence process and prepared financial analysis and reporting packages.
Improved cash flow through contract analysis and implementation of improved credit and collection procedures.
Increased billing efficiency by over 30% and instituted weekly working capital metrics.
Renegotiated merchant services programs that saved over $20k per year.
Established a sales orientated commission incentive program that improved sales by over 50% and promoted higher customer satisfaction.
Strayer University, 2017-Present
Adjunct Instructor
Teach Accounting and Finance Courses
Southern Wesleyen University, 2014-Present
Adjunct Instructor
Teach Accounting, Taxation and Business Management Classes. Organized simulated business models to instruct and provide lesson plans and classroom materials.
Used available teaching aids (such as charts, PowerPoint’s, etc.) to convey the subject matter to students..
Hyundai Capital America, July 2016-November, 2017
Strategy/Accounting Manager
Act as a liaison between Collections Strategy & Planning and the operations business units.
Support the execution of strategies from the Collections Planning & Strategy team.
Ensure proper execution to ensure we are meeting business financial goals as outlined in our internal financial control systems.
Analyze and submit financial recommendations as it relates to profitability, forecasting and expense controls.
Support employee and operations development including strategy, staffing and training.
Support the daily operations of Collections, Recovery, Bankruptcy and Remarketing.
Review financial statements and analyze collection rate trends, yields, write-offs and revenues Hyundai Capital America business units.
Develop detailed spreadsheets to identify trends and develop forecasts.
Consolidate and analyze monthly results and budgets. Create and deliver presentations, providing recommendations on short- and long-range ROI.
State of South Carolina, March 2016- July 2016
Collections Tax Manager
Identify, analyze, and propose policies, processes, and other strategies, especially as related to new programs, that will allow the Agency to meet regulatory and/or oversight body requirements for the State.
Work with State Legislature Members to identify appropriate mechanisms for implementing policies, processes, and products (i.e., what other help or assistance we can offer employers, how to get new programs or work out programs approved).
Work with a large variety of offices within the state, other state agencies, employers, vendors, and research on policy matters and render advice as appropriate.
Clearly defines collection performance objectives and expectations for the unit; inclusive of legal collection activities of delinquent employer tax accounts.
Directs the enforcement of collections for the solvency of the Unemployment Insurance trust fund by ensuring that processes are conducted efficiently and timely, according to established policies and procedures.
Responsibility includes generating, preparing and analyzing operational reports, establishing policy and procedures, resolving customer’s complaints, reporting financial and operational data to the Executive Director and the Governor’s Office of South Carolina through the utilization of various financial reporting software to analyze financial data
Created a financial Dashboard that was used to report the agency’s financials directly to the Governor’s Office.
Direct Negotiations with Collections Dialer Management Vendors for the State of SC.
Executed and completed a complete overhaul of the entire collection strategy for SC Department of Workforce and Employment.
Onemain Financial/Citigroup, 2006-2016
AVP, Branch Manager
Responsible for all collection activity on all accounts from the initial past due to charge off which included Bankruptcy, Deceased Accounts, Legal Action and Regulatory requests.
Cultivated and managed new and existing client relationships
Achieved revenue and customer retention goals while increasing client profitability through relationship building, outstanding service delivery and cross selling and referral development.
Provided client consultation on financing options and mortgage programs.
Reviewed completed loan files for discrepancies in income, appraised value, and credit history.
Determined appropriate structure and pricing through careful evaluation of financial statements and market trends.
Established auto dealers and financing dealers which included bulk purchases and promoting effective pricing strategies.
Education
Strayer University
Masters of Accounting/Concentration Taxation, 2013-GPA 3.70
Masters Business Administration Finance, 2009-GPA 3.75
Mars Hill University
Bachelors of Science Finance 1988 - 1992
Clemson University Attended 1990 -1991