Supply Chain Management
Resume:
JAY H. CORSI
https://www.linkedin.com/in/jaycorsi21 203-***-****
Trumbull, CT 06611 Email: ***********@*****.***
Global Operations and Transformational Leader
PROFILE
Highly accomplished and collaborative Fortune 500 Global Director with expertise in organizational diagnosis, root cause analysis, process improvement, transformational and change management covering all facets of core business operations. Process oriented with software enablement, strong financial acumen, and business case development. Ability to work in a matrixed organization while establishing trust and followership.
COMPETENCIES
Strategic Planning
Technology Innovations
Operational Analysis
Data Collection, Analysis & Trending
Program/Project Management
Streamlining & Re-Engineering
Business Integration
Cross-Functional Team Facilitation
Organizational Restructures
Quality Measures
Continuous Quality Improvement (Six Sigma Champion)
WORK EXPERIENCE
Advantage xPO
Change Management Consultant
Real Estate and Facilities processes
Develop new non-existent processes for the department
Process Model change order processes
Administer in the moment surveys for all locations
PITNEY BOWES, Shelton, CT, Global Consumer Goods Business Equipment Fortune 500, $3.6B Revenue, 15,000 employees 2003 – November 2015
DIRECTOR, Organizational Change Management & Business Integration 2014 – November 2015
Spearheaded a global integration transformational initiative involving nineteen countries.
Led Change Management activities to integrate business processes on systems including SAP, Salesforce.com, Oracle Leasing, ServiceMax, ServicePower, and IBM Sterling.
Led cross-functional teams, oversaw project planning and implementation, built broad-based consensus and support, and provided real-time status reports using C-Suite.
Implemented business readiness methodology and achieved the Canada Go Live in October 2015
DIRECTOR, Business Integration & Value Realization 2013 – 2014
Directed strategic planning and implementation of a $170 million SAP, Salesforce.com, IBM Sterling and Oracle Leasing implementation covering a strategic transformation with complete lifecycle accountability. Stakeholder management of $120 million in run rate benefits.
DIRECTOR, North American Customer Operations, PMO & Business Integration 2010 – 2013
Oversaw and project managed key strategic transformation programs. Defect analysis and programs for quality improvements and expense reductions.
Directed multi-million dollar organization changes/process improvements covering core business functions including global credit before quote, order-to-cash transactional design, order and invoice processing, and more.
Used detailed organizational diagnoses, cross-functional teams, process improvements, technology enhancements, reinvented business models, and project management to take ideas from concept to successful implementation.
Implemented Customer satisfaction improvement initiatives while reducing operating costs including e-Billing and Credit before Quote
DIRECTOR, Global Business Process, Plan to Deliver 2009 – 2010
Led program and process improvements covering key deliverable and cost reduction initiatives, including asset management initiative ($20 million annual EBIT improvement), global supply chain systems strategic roadmap, reverse logistics, changes in financial model, and more.
Built collaborative working partnerships with business units.
Implemented organizational changes into revised business models and organizational structures to ensure permanent problem resolution.
DIRECTOR, Supply Chain Product Management & Globalization 2008 – 2009
Directed new business strategies to improve global supply chain, demand planning, logistics and reverse logistics.
Streamlined/re-engineered workflows and processes.
Integrated goal setting, Key Performance Indicators (KPIs) and real-time analytics into the process to take a proactive versus reactive response to problems and opportunities.
Achieved $21 million in inventory reductions, $2 million favorable budget impact, risk avoidance of $4.6 million, and a $1.1 million reduction in returns.
DIRECTOR, Enterprise Demand Planning and Inventory Management 2006 – 2008
Managed North American GMS and DIS demand supply process, enhanced product lifecycle management, and implemented global inventory management practices.
Achieved $50 million in inventory reductions and led execution of a $39 million product restructuring.
DIRECTOR, Inventory Management and Materials 2004 – 2006
Led key project/process planning initiatives including U.S. GMS Inventory and Reduction Programs for finished goods, WIP, service parts and kits.
Championed several six sigma projects successfully including forecast quality.
Managed RoHS transaction with over $383 million in meter and equipment inventory.
Designed and established a reverse logistics group, achieving a $2.5 million reverse reduction.
DIRECTOR, ERP Program Management Office (PMO) 2003 – 2004
Redesigned order-to-cash process, document messaging technologies, information-based solutions, project phase and go-live strategies, re-engineering of business processes, and alignment with Siebel service management system implementations.
Directed go-lives with over 200 employees with a $36.8 million budget and $11.6 million P&L.
Additional Related Experience
TEAM LEAD
Led process designs for billing, accounts receivable, revenue recognition, business acceptance, and post go-live support.
MANAGER, Business Planning, Telecommunications Administration,
PROGRAM FINANCIAL CONTROLLER, Enterprise Resource Planning
Various Positions in Finance, IT, Customers Operations, and Program/Project Management
EDUCATION
WESTERN NEW ENGLAND COLLEGE
Bachelor of Arts in GOVERNMENT
CERTIFICATIONS
Penn State Certification – Supply Chain Operational Excellence
University of Virginia – Darden School of Business Administration -Certificate Pitney Bowes Strategic Lead Program
Achieved One Standard Excellence Award – 2000
Six Sigma Champion
Lean Six Sigma
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