Customer Service Manager

Jessica Calderón-Ponce

***** ***** *** ******, ** 95476

Tel: 415-***-****

***********@*******.***

SKILLS

Diligent, Detail Oriented

Excels At Multi-Tasking In a Fast Paced Environment Superior Telephone, Customer Service, Computer Skills and Data Entry Punctual, Cooperative

Strong Ability to Manage a High Volume of Work and Responsibilities Bilingual English /Spanish

EDUCATION

Napa Valley Adult School

1600 Lincoln Ave, Napa, Ca 94558/707-***-****/Ged- February 2015 Napa Valley College Police Academy/2277 Napa-Vallejo Highway, Napa, Ca 94558/707-***-****/Completed Intensive Dispatch Course- June 2015 EXPERIENCE

Boys & Girls Club of Sonoma Valley August 2016 – Current Address: 100 W Verano Ave., Sonoma, Ca. 95476

Tel: 707-***-**** X 102

Title: Membership Coordinator

Fairmont Sonoma Mission Inn & Spa August 2015 - August 2016 Address: 100 Boyes Blvd. Sonoma, CA. 95476

Tel: 707-***-****

Title: Front Desk Agent

Private Live In Caregiver November 2014 - May 28 2015 Case Manager Dana Folse

Tel: 415-***-****

410 Plumtree Ct, Sonoma Ca

Grandma Linda’s Ice Cream January 2014 - October 2014 Address: 401 1st E, Sonoma Ca

Tel 707-***-****

Sonoma Cheese Factory May 2013 – July 2013

Address: 2 West Spain St., Sonoma, Ca. 95476

Tel: 707-***-****

Title: Sandwich Maker/Barista/Cashier

Chase Receivables August 2010 - March 2012

Address: 1247 Broadway, Sonoma, CA 95476

Tel: 707-***-****

Title: Collector

REFERENCES: Available upon request

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