Service Representative Customer

Margaret T. Thompson

**** ****** **** ************, ******** 23188 757-***-****

*************@***.***

RESPIRATORY THERAPIST

Highly competent respiratory professional with more than 13 years of clinical experience working a diverse patient population (I.e.neonates, pediatrics and adults), with a key emphasis on patients suffering respiratory ailments to include pulmonary arterial hypertension and cancer. Honest, ethical and dependable clinical professional who prioritizes effectively and follows through on commitments. Respected amongst peers to include MDs, NPs, PAs and RNs and other health care professionals, as evidenced for the ability to build and maintain effective relationships to deliver above average healthcare. Proven to provide excellent care to patients through active listening and supportive instruction. A quick study, adaptable, and receptive to new treatment concepts designed to address the needs of patients suffering with chronic and life-threatening conditions. Goal-driven individual with unmatched commitment to client satisfaction. Proven clinical leader with high energy level, strong work ethic and solid decision- making ability.

CLINICAL & PROFESSIONAL EXPERIENCE

Sentara Williamsburg Regional Medical Center, Magnet Accredited 2005 – present Williamsburg, Virginia

Respiratory Therapist

• Assesses patient condition (via interview), review and analyze medical history. Verifies physician orders to ensure proper care is given to patients.

• Develop patient case file and implement an effective therapeutic routine based on the diagnosis.

• Documents all conditions, procedures and tests results via electronic medical system. Adheres to DNV, HIPPA and state and local regulations.

• Manages equipment and supplies for department to ensure equipment is stocked, calibrated and ready for patient use.

• Works with team to help manage emergency situations occurring throughout hospital as needed.

• Educate patients and families on medications and treatment regimens.

• Serves as resource throughout hospital for physicians and nurses providing knowledge surrounding respiratory discipline.

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EDUCATION

Newman University Wichita, Kansas

Associate of Applied Health Science, Respiratory Therapy December 2003 Awards & Acknowledgements

With team effort, maintained a 10 year (ongoing) no ventilator acquired pneumonias

(VAPS) goal on mechanical ventilated patients (core magnet goal). As department skin coach, consistently maintained no skin pressure ulcers goal on patients utilizing noninvasive respiratory equipment (e.g., CPAP/Bipap, Face tents, nasal cannuals).