Customer Service Sales

Shannon R. Olivares

**** **** ******** *** - *******, CA 93292 - 559-***-**** mobile – 559-***-**** home Objective: To obtain employment within a company that offers security and growth. Also offers training with the possibility of advancement and a career opportunity that utilizes my new and current skills, including, my hands-on expertise as well.

Employment History:

Epic Print and Promo – July.2016 – Current Manager Manage and assist owners with multiple companies. Manage and delegate workload throughout companies. Customer Service, Payroll, Accounts Payable, Accounts Receivable, Scheduling, Printing, Production, assist owner(s) to any and all needs.

SinglePoint Outsourcing – Mar.2014 – May 2016 Technology/Project Specialist Accomplished a variety of tasks to include meeting and training clients in the use of our programs, managing software. Assisted and train our office personnel. Wileman Bros. & Elliott –Feb. 2011- June. 2013

Complete payroll (for all three of their companies (Approximately 1000 employees)) Customer Service, Booking, Training in the Human Resource Dept., etc.

Principle Transport, Inc. January 2010 to December 2010 – Controller/ Bookkeeper Managed all accounts including banking, A/P, A/R, Collections, Payroll, Dispatching, Customer Service, Brokering, Maintained all files and records for company. Valley Pump & Dairy Systems - Apr. 08 to June 2010 - Bookkeeper Accomplished a verity of tasks to include, but was not limited to A/P, A/R. invoicing, banking, payroll, inventory maintenance, receptionist, and customer service. Choice Chemical - Aug. 06 to Apr. 08 - Accounts Receivables Routinely performed and verified invoicing and A/R along with preparing bank deposits, sales tax prep and customer service. Various other accounting and admin duties as requested. Lindsey Contracting - Jan 06 to June 06 - General Accounting Accountable for maintaining truck logs, client invoicing, A/P and A/R, bank deposits, customer service and various other accounting and admin duties as assigned. Skills:

Accurate use of QuickBooks, MS Office, and various software applications

Excellent written and verbal communications-

Advanced 10 key and Data Entry

Advanced use of various office machines

Advanced use of QuickBooks Pro/MS Office, Word & Excel/My Paperless Office, Share File, Darwin and other computer software

Knowledgeable use of Activity, Famous software, etc. Hands-on experience in Sales Tax preparation, Payroll, Sales Bonus calculations, Accounts Payable and Receivables.

I am a team player, who works well with little or no supervision. Over 13 years’ experience in an office setting for general accounting and customer service necessary for day to day operations and to prepare sales tax information. Professional and personal references available upon request