PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

SANJA

CVETKOVIC

**** ******** *** *** ***, Los Angeles, CA 90046 (H) 917-***-**** ac56rb@r.postjobfree.com Experienced Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of Mediterranean cuisine. High energy and outgoing with a dedication to positive guest relations. High volume dining, customer service and cash handling background.

Works well under pressure

Exceptional interpersonal skills

Trained in liquor, wine and food service

Master of sales techniques

Food ingredients expert

Point of sale (POS) system operation

California food handlers card

Food safety understanding

Upbeat, friendly and positive

Highly responsible and reliable

SEPTEMBER 2014-JULY 2017

Cocktail Waitress and coordinator Pergola restaurant New York, NY Addressed diner complaints with kitchen staff and served replacement menu items promptly.

Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Consistently provided professional, friendly and engaging service. Received and responded to customer requests via letter, email, telephone and in-person approaches.

Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. SEPTEMBER 2013-SEPTEMBER 2014

EDUCATION

Server Flo Urban Kitchen & Bar Queens County, NY

• Facilitated prompt and accurate seating and service of all guests.

• Completed opening and closing checklists according to set standards. MAY 2013-OCTOBER 2013

Server Harbor view hotel Martha's Vineyard, MA Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Monitored guest for intoxication and immediately reported concerns to management. Updated daily logs, computer tracking systems and other relevant documentation. Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.

MAY 2013-OCTOBER 2013

Salesperson and coordinator Vineyard Vines boutique Martha's Vineyard, MA Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items. Advising customers by providing informations on products. Helps customer make selections by building customer confidence; offering suggestions and opinions.

JANUARY 2012-MAY 2013

Event planner assistant Boom party team Nish, Serbia

• Assisted in event and conference planning, logistic arrangements and booking, budgeting, marketing and promotion.

• Represented employer at public, social, and business gatherings. JULY 2017-MAY 2018

Server Nerai New York, NY

Provided friendly and attentive service.

Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Skillfully promoted items on beverage lists and restaurant specials. Delivered quality service by providing a warm and welcoming environment. 2013

Bachelor: Banking, finance and economy

Singidunum university, Nish, Serbia

HOBBIES AND INTERESTS:

2015

Certification: 8 Levels of English Master Speaking ALCC, New York, NY

IN PROGRESS

spanish language

Beverly Hills language institute, Beverly Hills, CA Economy, dance, literature, traveling.

Contact this candidate