Assistant Office

Teresa K. Steen

Hillsboro, Oregon l 503-***-**** l ***********@*****.***

SUMMARY OF QUALIFICATIONS

Office Administration

Microsoft - Outlook, Word, Excel, PowerPoint

Inventory Control Specialist

Customer Service

HUD Assistant Property Management

Detail oriented, team player

EXPERIENCE

• Supervised 10+ employees; scheduled work shifts, audited and verified time cards, drafted performance evaluations.

• Preeminent instructor and counselor trained, mentored new hire employees in operations, specific procedures,

performance expectations

• Financial management authority for $50K operational business budget, perfect balance, ‘zero’ audit discrepancies.

• Mastery of myriad menu driven computer programs including: Microsoft Office applications and others, industry

specific.

• Customer Service Expert, greeted customers, answered questions, resolved complaints, accommodated special

requests, 100+ daily contacts.

• Inventory Control Specialist, perfect accountability for more than 20,000 on-hand individual stocked items, processed

ALL issuance, receipt and billing claims.

• Worked quickly in a fast paced environment

• Performed business opening and closing procedures as outlines in Policy Guide

WORK HISTORY

Reliant Search, Administrative Assistant/Assistant Property Mgmt Portland, OR Present

Employer’s Overload, Administrative Assistant Beaverton, OR 2017-2018

Goodwill Industries, E-Commerce Collectibles Customer Service Hillsboro, OR 2017-2017

Wells Fargo Corporation, Phone Banker Hillsboro, OR 2016-2017

Lowe’s Corporation, Customer Relations Specialist Hillsboro, OR 2015-2016

Steen’s Green Clean, Owner/Operator Hillsboro, OR 2007-2015

The Gardens, Caregiver Forest Grove, OR 2012-2013

F.U.M.C., Office Assistant/Receptionist Redding, CA 2010-2011

Shasta County Dept. of Social Services, Office Assistant/Receptionist Redding, CA 2009-2011

Adecco/Express Personnel Services, Office Assistant/Receptionist Redding, CA 2007-2009

Linkus Enterprises, Payment Processor Redding, CA 2006-2007

Sunset Marketplace, Catering Coordinator Redding, CA 2005-2006

Self-Employment, Homemaker Lowell, AR 2000-2005

Hollywood Video Corporation, Retail Manager Portland, OR 1998-2000

Standard Insurance Company, Group Services-Group Legal Portland, OR 1989-1998

*Successfully passed FBI Background check in 2016, through Wells Fargo Corporation.

EDUCATION

Portland State University, Portland, OR Business Administration

College of Legal Arts, Portland, OR Legal Assistant Certification

Marylhurst University, Portland, OR Team Facilitation

Shasta College, Redding, CA Clerical Certification

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