Employee Relations Human Resources

*** ********* ***. *******, ** *****

Mobile phone: 313-***-****

**********@*****.***

http://www.linkedin.com/in/sworthen

Sha-Ron Worthen, PHR

PROFESSIONAL SUMMARY

Human Resources Manager recognized for being a valued business partner with experience in global business operations. Collaborative leader capable of building strong relationships with key stakeholders and driving critical decision-making.

WORK EXPERIENCE

Human Resources Operations Manager

Mercedes-Benz Research & Development North America, Inc., Redford, MI 11/2014 – 05/2018

Responsible for managing key HR Operations processes including HRIS data integrity, work authorization audits, onboarding, performance management, and benefits administration.

Key local HR point of contact providing support for implementation of strategic and operational human resource initiatives.

Responsible for HR compliance strategies, including corporate and local compliance topics.

Support employee survey implementation and action planning.

Support performance management process and annual performance review meetings with senior leadership and HR Business Partners to determine merit increases and bonuses for employees.

Collaborate with Human Resources colleagues to ensure alignment with agreed upon corporate and regional initiatives, as well as business strategy.

Provide coaching, teambuilding, leadership development, and organization development expertise to new and experienced leaders and teams.

Responsible for Global Assignment Management for all expat and inpat assignments in partnership with Daimler International Assignment Services.

Support upload of new salary structure into HRIS system and annual compensation review process.

Lead implementation of new HR systems for job description management and electronic file management.

Frequent collaboration with other NAFTA affiliate organizations as well as frequent interfacing with Germany on various HR topics.

Tasked with developing new strategy for benefits administration model to better meet customer needs.

Human Resources Manager

Bosch Automotive Service Solutions, Warren, MI 03/2014 – 11/2014

Heavily engaged in post-merger integration activities to align prior Service Solutions (SPX) policies and procedures with Bosch operational standards, including policy harmonization, standardization of benefits, alignment of performance measures, etc.

Provide strategic and tactical support to senior leaders for employee relations, workforce planning, and other strategic planning needs.

Managed various HR processes including OFCCP audit compliance and immigration processing.

Supported implementation of RPO to support high volume recruiting needs across multiple states.

Project lead for Bosch Community Fund. Coordinated process for selection of BCF recipient supporting STEM education.

Audit of staffing purchased service vendors to ensure contract compliance with Affordable Care Act.

Review of processes and work instructions for transition to HR shared service center model.

Sr. Human Resources Consultant (Sr. HR Business Partner/Manager)

Trinity Health, Livonia, MI 03/2008 – 03/2014

Primary HR strategic and tactical partner for multiple business units throughout corporate headquarters. Managed a team of HR Consultants responsible for providing HR support to approximately 2,000 employees nationwide.

Supported consolidation efforts with Catholic Health East. Provide strategic support and guidance to senior leadership regarding design of organizational structure, including workforce reductions.

Highly engaged with senior level staff and executive management on various HR projects and initiatives. Initiate regular meetings with senior leadership to provide strategic guidance on workforce planning, performance management, organizational design, employee engagement, change management, succession planning, and other HR service requests.

Provided day-to-day tactical HR support for policy implementation and interpretation, talent acquisition, and complex employee relations issues including EEOC charges, integrity line investigations, whistleblower complaints, FMLA/ADA related issues, etc.

Managed M&A employee transitions for various shared service organizations at multiple hospital locations. Documented employer of record change process to facilitate management of future M&A work and ensure consistency and process compliance.

Led efforts to partner with Process Excellence team to incorporate Lean/Six Sigma methodologies in an effort to maximize operational efficiency of department after multiple FTE reductions.

Participated on project teams for RFP process and implementation of new vendors for ATS system, job description management, and Employee Engagement survey partner to improve efficiency and reduce ancillary costs.

Served as employee engagement liaison for corporate office. Managed project plan, communication strategy, and supported delivery of engagement survey to corporate staff at multiple locations nationwide. Supported managers with impact planning efforts to improve engagement scores, and helped increase response rate by 13 percentage points in 2012 (from 2011).

Led process to establish HR Policy Review Council. Established HR Policy Charter, selected members from key leadership roles representing various functional areas throughout the organization, and partnered with Legal counsel to establish review compliancy standards.

Documented HR internal processes for use by HR staff to ensure consistency in implementation, and for use as training material for new staff. Partnered with EAP and Talent Development team to develop training module for managers to support the Drug-Free Workplace policy.

Provided support to HR Director and VP, Human Resources for higher level strategic objectives and executive recruiting, as needed.

Human Resources Manager

Big Communications, Ferndale, MI 08/2006 – 12/2007

Led the HR function at small organization in the midst of a rapid growth period.

Assessed and analyzed HR needs from a legal compliancy perspective and established organization’s HR department.

Developed strategic plan for aligning HR policies with corporate objectives, and managed all HR functions including policy implementation, benefits administration, recruiting, employee relations, and payroll processing.

Developed and implemented various company policies and procedures including Corrective Action, Tuition Reimbursement, PTO, Status Change, HIPAA, Records Retention, and Employee Referral Bonus program.

Led RFP process for selection and implementation of new payroll/HRIS system.

Designed and developed new performance management and review process.

Partnered with TPA to conduct market research for compensation planning, and worked with Executive Management team to redesign bonus structure and merit increase policy.

Streamlined recruiting process and developed consistent job description template to comply with employment laws including ADA, and performed job analyses to develop behaviorally based interview questions.

Administered leave management policies including FMLA, STD, and elective LOA.

Assisted with facilitation and rollout of DiSC profile assessments for all employees and made recommendations for management development and internal employee training initiatives.

Sr. Human Resources Generalist

The George P. Johnson Company, Auburn Hills, MI 01/2004 – 08/2006

Provided HR tactical support to all domestic locations including management of LOA process, workers' compensation, job descriptions, recruitment, and employee relations (including CFRA and PDL for California employees).

Managed full cycle recruiting process and all staffing agency relationships.

Ensured data integrity within HRIS system, compiled EEO-1 reporting requirements, and assisted with pension administration. Maintained metrics for domestic and international locations.

Compiled job descriptions for all domestic positions to facilitate career-pathing, provide consistency between locations, and ensure compliance with ADA guidelines.

PRIOR EXPERIENCE

Contract Recruiter/HR Generalist – Various Staffing Agencies 11/2002 – 12/2003

Corporate Recruiter – Valassis Communications, Inc., Livonia, MI 01/2001 – 11/2002

Staffing Specialist – Manpower Metro Detroit, Detroit, MI 08/1999 – 03/2000

Claim Representative – Allstate Insurance Company, Troy, MI 07/1996 – 08/1999

EDUCATION & PROFESSIONAL CREDENTIALS

Master of Science in Human Resources Administration

Central Michigan University, August 2001

Bachelor of Arts in Organizational Studies

University of Michigan – Ann Arbor, May 1996

Professional in Human Resources Certification (PHR)

HRCI, December 2001

SHRM Certified Professional (SHRM-CP)

SHRM, November 2015

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