Human Resources
Resume:
HUMAN RESOURCES PROFESSIONAL with experience in the areas of:
recruitment, interviewing, screening, training, employee and customer relations, application of policies and procedures, labor laws compliance, community relations, sales, safety and employee benefits programs. Enjoys challenges with responsibilities and works hard to obtain and contribute to the growth and progress of a competitive organization. Well rounded experience provides the exposure to a variety of business categories such as pharmaceutical, medical devices, electronics, and banking, among others.
EXPERIENCE
2015 – Present
MSSS, Hato Rey, PR – HRIS Administrator
Support the implantation of HRIS and Time and Attendance System. Act as technical subject matter expert. Use effective, functional, technical and project management skills to lead the requirement-gathering, design and implementation processes. Fully responsible for the development of the recruitment process and the implementation of recruitment innovations. Was responsible to develop, implement, maintain and evaluate all phases of the department activities including: staff development, recruiting, benefits administration, as needed. Managed the proactive recruitment and strategic selection to ensure all open positions were filled in a timely manner with qualified candidates.
2010 – 2015
IKON Group, Hato Rey, PR - Talent Management Administrator The primary responsibilities of this position included the business development, evaluation and implementation of an efficient organizational structure for the department. Assisted the VP in all administrative services and provided support for the successful negotiation of contracts and rates. Responsible for the development of new business strategies with focus on business growth. Complied with the established goals related to new business development. Responsible for the customer’s complete understanding of the company’s services and products. Represented the company in conventions, seminars and all matters related to maintain and attract new customers, and contacts that would benefit the business. Was responsible for supervising, training and administering the evaluation process. Restructured the department, created policies and procedures. Responsible for the proper administration of operations. Managed the proactive recruitment and strategic selection process of personnel to ensure all open positions were filled in a timely manner with qualified candidates (temps and permanent placement). Managed legal cases, interviewed employees and managers. 1992 – 2009
KELLY SERVICES, Puerto Rico – HR Branch Operations Manager Managed the overall operation of the Kelly field and recruitment branch. Was responsible for selecting, training and developing the branch staff and monitoring performance to achieve business results. Also, lead the branch staff in business development, service delivery, customer and employee retention, recruiting, and expense management. In addition, took a lead role in implementing and supporting Kelly's local relationship with strategic accounts and resolve customer and employee issues. Also, designed and administered high impact trainings for the organization. Identified and developed direct hire opportunities. Sourced and developed a pool of qualified candidates and maintained customer relationships to exceed direct hire fee targets through the overall management of the program in the market. GISSELLE
BERMÚDEZ
4960 SW 129th Terrace
Miramar, FL 33027
********.********@*****.***
AREAS OF EXPERTISE
o Recruitment and Selection
o Regulatory Compliance
o Employee Relations
o Document Control
o Knowledge of Federal and Local
Labor Laws and Regulations (EEO,
ADA, ERISA, HIPAA, COBRA,
FONDO (workers’ compensation),
SINOT, LTD, 401(k), Life Insurance,
among others)
PARTICIPATION IN PROFFESIONAL
ACTIVITIES
o Society of Human Resources of
PR (Active member SHRM)
o Puerto Rico Manufacturers
Association
o PIA and SWIA
o Chamber of Commerce of PR
o American Heart Association
o Fondos Unidos de PR
Page 2
Managed and developed a portfolio of strategic accounts, as well as, assisted with the selection, training, development and performance management of the sales team to achieve business results. Acted as a senior business consultant, responsible for sales activities, including prospecting for new penetration into existing or new accounts that represent prospective sales of over $500k to meet or exceed business goals for Puerto Rico. Developed, in conjunction with the Country Sales Manager, a solid strategic sales plan. Conducted sales presentations, prepared proposals/quotations and bid responses. Also, participated in a total involvement (launching) of our new service line. Participated in special projects assigned by the Regional Office. EDUCATION
Interamerican University, Rio Piedras Campus
Master’s Degree in Industrial and Organizational Psychology, thesis pending University of Puerto Rico, Rio Piedras Campus
Bachelor Degree in Social Sciences, Major in Psychology PROFESSIONAL TRAINING AND SEMINARS
• Interview Techniques Based on Target Selection
• Knowledge of GMP’s and SOP’s
• Services Hiring Process
• OSHA Regulation Seminar
• Behavioral Assessment
• ISO 9002
• PR Labor Laws: Sexual Harassment, EEO, ADA, FMLA, among others
• Total Quality Improvement Seminar Prevention of Domestic Violence
• HIPAA Law
• Security and Safe Workplace Violence Prevention
• E-Verify
• Sales and Office Services Seminars/ Strategic Selling Training
• TimeAide and Fieldglass
ABILITIES AND SPECIAL SKILLS
• Strong human resources, recruiting, training, operations and sales experience
• Organized, fast learner and reliable worker. Teamwork oriented
• Customer service oriented. Excellent communication and interpersonal skills
• Able to work under pressure and with minimum supervision
• Able to work with various groups of people and different tasks simultaneously
• General knowledge in compensation procedures and labor laws
• Computer Skills: Word, Excel, PowerPoint, Internet Applications, Outlook, etc.
• Bilingual (English/Spanish)
REFERENCES
Will be provided upon request
Contact this candidate