Engineer Data

Ronald Lee Patterson

P.O Box **** Sanford, FL ***72

www.linkedin.com/in/rpatterson270/en ********@*********.***

407-***-**** (Home) 407-***-**** (Cell)

PROFESSIONAL PROFILE

Dedicated, Accomplished QA/Data Analyst with over 10 years of exceptional software testing experience, in both the public and private sectors: local and international. Dedicated to quality work; Effective communicator, innovative test developer and data analyst. Can effectively coordinate testing of commercial and consumer projects to support company goals. Outstanding work ethic, positive attitude and strong driven ambition to continue to learn and grow my knowledgebase. Can perform Manual as well as Automation Testing. Data Analysis skills.

CORE COMPETENCIES

Proficient in Information Technology

Detail and Technical oriented analysis skills

Advocate for knowledge sharing/idea generation

Evaluate/improve test systems/ data processes

Outstanding time management skills

Great organizational and coordination skills

Credible work experience/expertise

Sound judgments and decisions

TECHNICAL SKILLS

Visual Studio IDE, TFS, Agile Methodologies

ATE, HP Sprinter, HP QTP/UFT, Quality Center

UNIX, Windows OS, PowerShell, Python

Data Analysis/System Migration

Code Analysis of C#.NET, ASP.NET, ADO.NET

HTML, XML, CSS

SSIS, BIDS, SSMS, Business Analysis

SQL Server, Stored Procedures, Data Analysis

Testing Documentation, JIRA

EMPLOYMENT HISTORY

Sr Quality Assurance Engineer, General Dynamics, Orlando, FL 03/2018-Present

Designs methods and procedures for inspecting, testing, and evaluating the precision and accuracy of production processes, production equipment and finished products

Performs data analysis of reports and production data to identify trends and recommend updates or changes to quality standards and procedures when necessary

Compares defects against standards and recommends dispositions, and verifies implementation of rework

Collects, organizes and analyzes project data, generates and/or reviews metrics using JIRA

Performs software development audits, assigns corrective action, and verifies implementation

Participates in project reviews and meetings including technical design reviews, technical peer reviews

Designs manual/automatic test plans/processes/documentation and performs testing and analyzes results

SQA Engineer II, Data Dimensions, Lake Mary, FL 08/2016-06/2017

Accomplished comprehensive testing of the CollyBus/d360 Enterprise Content Management (ECM) platform that automates information-driven business process using both manual and automated testing

Tested the BPO (Business Process Operative) Workflow’s secure document and data storage operations

Used SQL to create advanced queries and to perform data analysis of all Data Dimensions applications

Identified, analyzed, and documented defects, questionable functions, and errors in software under test

Developed test methodologies/programs/plan to validate functionality/design of software system regarding the ECM and d360 systems while validating correct processing of the BPO Workflow

Used RadView WebLoad tool for load testing, performance testing, and stress testing of Data Dimension web applications.

Application Engineer, Baxter Healthcare, Daytona Beach, FL 04/2015-05/2016

Performed detailed testing of the DoseEdge Medical Label printing application using both Epson and Zebra printers via Crystal Reports

Tested the in-house Label Processing system which parses raw data from the PIS which feeds this data into a SQL database from which this data is used to create the dose label

Performed SQL data analysis on the PIS data and created SQL scripts to facilitate testing and troubleshooting of the DoseEdge printing system

Performed data migration of both test and production server configuration files for data analysis

Software QA Analyst, Universal American, Lake Mary, FL 07/2012-02/2015

Used HP Quality Center ALM to create requirements, test plans and test sets and record results.

Used HP QTP UFT 12.0 to create automatic test scripts using VBScript as the software of choice

Designed detailed test plans, manual test cases and regression suites and integrated them into the test management system for application for Healthcare Industry related software applications.

Created and tested SSIS packages from SQL server using SQL queries and stored procedures.

Software QA Analyst, JPMC (JP Morgan Chase), Tampa, FL 05/2012-07/2012

Monitored applications, jobs, file transfers and processes and assisted in establishing pro-active processes for monitoring, issue avoidance, fault analysis.

Mitigated facilitated, coordinated, escalated, and documented impacting incidents. Determination of root cause, implement action plans to prevent reoccurrence.

QA Test of items within prescribed timelines while analyzing JAVA code in the process.

Software QA Analyst, Co.Advantage, Orlando, FL 09/2011-12/2011

Produced QA/Business Analysis for PEOs to create custom data reports regarding payroll, HR and benefits as requested by the support team. Did Database analysis using SQL Enterprise Manager.

Improved reports using SQL queries, and stored procedures to output data as per customer request.

Constructed QA/Software tests for applications using ASP.NET apps regarding time stamps, benefits and HR applications for the PEO (Professional Employment Organizations

Club Support Engineer, AAA (American Automobile Association), Heathrow, FL 07/2010-12/2010

Accomplished QA testing of software fixes and validation before being deployed to club site.

Designed unit, regression and integration software testing and system analysis related to custom application software. Created bug reports to track software deflects for development team.

Troubleshot and debugged C++ and JAVA software and tested SQL database code fixes.

Created test plans to validate AAA software applications regarding POS (Point of Sales) systems.

Software QA Analyst, NetApp, Heathrow, FL 12/2007-06/2009

Troubleshot protocols running on NetApp software/hardware to assist customer with problem isolation and resolution. Used SAN/ISCSI technology with Netapp application to backup/transfer storage data.

Devised QA testing to recreate customer problems in order to better gather data and solve the issue.

Resolved Warranty, Top Enterprise and SupportEdge Premium customer problems via the telephone, the web and Autosupport. NetApp filers used a UNIX Operating system.

Formed new knowledgebase articles to capture learning for reuse throughout the NetApp NOW resource center.

EDUCATION

Bachelor of Science, Electronic Engineering Technology, University of Central Florida, Orlando, FL

MILITARY EXPERIENCE

United States Navy Aviation Ordnanceman - Honorable Discharge

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