Microsoft Office Customer Service

KASHYAP THAKKAR

**** ****** ***** *****, **********, IL 60107. Ph. # 331-***-**** *******@*****.***

Summary of accomplishment.

Owned and operated a business for 10 years growing it with approximately 100,000 $ annual revenue.

Finalize books of accounts for 15 years as per government specific format with all type of taxes and other statutory norms.

Trained and Managed 12 employees for marketing and logistic job work.

Maintained job records of 120 employees for payroll, leave and other information.

Worked as a logistic supervisor for warehouse related works i.e. FIFO systems and records for inwards and outwards for approx. 120 items.

Receiving and payable vouchers entered into system (more than 200 counts daily) with proper filing and maintain for periodically.

Got the best distributor award in 2008 for state level.

Proficient in Microsoft Office (master in EXCEL), Other major software and primary knowledge of QuickBooks.

PROFESSIONAL EXPERIENCE

White CASTLE- Elk grove village.

Crew Manager Jan 2016 - Present

oFront end development for training and communication with head office.

oKeeping a positive and polite attitude with customers at any moment.

oConversation with customers for understand their needs.

oOrder Placing to warehouse for day to day needs.

oHandle food as per health department norms to serve quality foods.

oRun the shift as per castle’s norms with financial activity with banking related work.

oControl the team member on floor and achieve company’s target in time frame.

oPrepared and maintain schedule and trained 10 team members for floor training.

oVerify payroll and other finance control work in time to achieve castle’s goals.

Walmart- Elk grove village.

Customer Service Associates Jan 2015 - Present

oCustomer service department

KRISH MARKETING, INDIA (Distributor for NESTLE INDIA LTD.)

Administrative Accountant April 2005 – August 2015.

oPrepare Invoices, reports memos, letters, financial statement and other company’s correspondence using word processing, spreadsheets, database or presentation software.

oCoordinate and company services, such as records, departmental finances, budget preparation, claim activity, legal norms and statutory requirements.

oConduct research, compile data and prepare all the documents as per company’s and statutory norms.

oFinalize book of accounts on every yeas as per government norms like submission of returns and tax related paper work.

oSales related activity like marketing and business expansion.

PROCTER AND GAMBLE INDIA LTD, INDIA

Account assistant Jan 1993 – Mar 2005

oReceiving and payable vouchers entered into system with all incomes and expenses with all fixed assets records.

oManaged books of records for employees for payroll and other human resource work.

oRaised company’s claim and generate credit and debit notes accordingly.

o Finalize book of accounts on every yeas as per statutory norms and hand over to senior accountant for submission.

oAdditional logistic supervisor to maintain FIFO system.

oStandardized banking correspondence with deposit and withdrawal related work.

oUndertook responsibilities’ for managing fixed assets.

EDUCATIONAL QUALIFICATION

Gujarat University, Gujarat, India.

oMaster Degree of Accounting and auditing (Specialized in accounting and auditing).

oBachelor Degree in advance accounting and auditing.

oSoftware Professional with Microsoft Certified Professional. (Online)

oComputer Programming with Aptech Computer Education. India.

ADDITIONAL SKILLS

oEnglish and other Indian languages.

oHaving Food Handlers certificate.

oGot the performance excellence award from P&G (Procter and Gamble)

oMaster in MS office (Excellency in MS EXCEL).

Kashyap Thakkar

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